10 Common Problems Hearing Aid Customers Face and How to Fix Them (2024)

Adjusting to life with hearing aids takes a bit of time, so it pays to be prepared for whatever’s ahead. Keep reading for a list of some of the most common problems that hearing aid customers report and how Beltone hearing aids help you solve them.

Your hearing aids were a major investment, so Beltone wants you to be set up for success with your new equipment from your very first day. That’s why we offer our Belcare program of ongoing care and protection for the life of your hearing aids.

Below are some of the most common issues reported by hearing aid customers and how Beltone helps to solve them.

Problem #1: Battery Life

Traditional hearing aids require compact batteries to operate, meaning you’ll always need to be aware of your hearing aid’s battery life.

The Solution: The best solution for battery runtime is Beltone’s rechargeable hearing aid models. Recent advancements in hearing aid technology have allowed Beltone to offer rechargeable hearing aid options that are convenient and eco-friendly.

If you opt for a traditional hearing aid model, be sure to carry plenty of spares while traveling or out and about. Beltone makes that easy by offering hearing aid batteries at a major discount from our online shop. Here are some additional tips:

  • Check to see if your medical benefits cover hearing aid batteries, as many do!
  • You can expect to get anywhere from 4 days to 2 weeks out of each battery, so plan accordingly.
  • Remember to switch off your hearing aids whenever you’re not using them to help preserve battery life.

Check out our complete blog on the topic of changing out your hearing aid batteries.

Problem #2: Moisture Concerns

Let’s face it, whether it’s our sweat, the shower, or a rainy day, hearing aids are bound to encounter moisture. Many people worry that excessive moisture will damage their devices or cause them to slip and fall out.

The Solution: Hearing aids are built to hold up against the elements, including moisture. For added security, choose from any of Beltone’s hearing aids, which come with an HPF80 NanoBlock protective coating.

While we still recommend taking hearing aids out during a shower, a bit of sweat or a little bad weather won’t cause damage. Be sure to get your hearing aid fitted properly by a hearing care professional so it fits snuggly.

Problem #3: Build Up of Earwax

In the past, excessive earwax has been known to interfere with hearing aids as it blocked the device’s microphone and other small parts, hindering their efficient performance.

The Solution: With regular ear cleaning, ear wax is unlikely to build up to an amount that could clog your devices. You can learn more about earwax and how to properly clean your ears here.

Be sure to wipe your hearing aids clean after you remove them to avoid any build up on the devices themselves. For more information about cleaning your hearing aids, check out our complete blog on the topic.

Problem #4: Feedback

When hearing aids pick up on their own operating noises, usually when something is rubbed against them, they end up amplifying the sounds made by their components, which causes a jarring and high-pitched squealing sound.

The Solution: Avoid turning on your hearing aid until it is in your ear, and make sure it fits properly. If feedback is a concern for you, make sure to select a hearing aid that comes with a feedback elimination feature, such as the Beltone Imagine that comes with Feedback Eraser.

Click here to read our complete blog on the topic of eliminating feedback from your hearing aids.

Problem #5: Maintaining an Active Lifestyle

When you first start wearing a hearing aid, it’s going to feel a little strange, maybe even bulky, despite its small size. Many people end up wondering how they are going to maintain the active lifestyles they are used to, like going to the gym or wearing a helmet while mountain biking.

The Solution: Beltone hearing aids are so small they are unlikely to interfere with physical activity. Our devices are perfect for people with active lifestyles.

Problem #6: Swimming

Helping people with limited hearing to still enjoy a day at the beach or pool is an issue hearing aid manufacturers are continually addressing. So far, options are still limited, with very few completely waterproof hearing aids on the market.

The Solution: If swimming is a big part of your life, speak to your Beltone hearing care professional, who will be able to make some recommendations. If you’ll be around the water a lot, such as on a boating trip, consider stowing your hearing aids in a safe place. Eventually, making these adjustments will become second nature.

Problem #7: Sleeping

A common question people new to hearing aids have is what to do at bedtime. Leave them in, and the discomfort is bound to affect the quality of your sleep. Take them out, and how will you hear your children, an intruder, an alarm clock, or a smoke detector?

The Solution: There are hearing aids available that are suitable for 24/7 wear. Let your hearing care professional know if you are concerned about having to wear hearing aids through the night. He or she can match you up with the appropriate Beltone device and customize the device’s sleep setting to suit your needs.

Problem #8 Headaches

As you’re getting used to the feeling and functionality of your new hearing aid, it’s possible you might experience mild headaches at the start, or at the very least something called a “stuffy head syndrome,” which feels a bit like having plugged ears.

The Solution: If hearing aids are causing persistent headaches, something is wrong with the way they are fitted or the way have been set up. It might be that the settings on your hearing aid are too loud for what you’re ready for. A Beltone hearing care professional can adjust the settings to reduce the power of your hearing aid, giving you time to acclimate to the new world of sound around you.

Problem #9: Volume Control

Hearing aids used to require a lot of adjusting, whether you were talking on the phone, listening to the television, or sitting around the table during a loud dinner party. Many people new to hearing aids fear they will have to account for these scenarios throughout the day, constantly drawing attention to the fact they are wearing hearing aids.

The Solution: Go digital with Beltone! Today’s digital hearing aids auto-adjust to your surroundings, minimizing the amount of time you’ll have to spend fussing over volume control. Some hearing aids also come with a remote control, which allows for discreet volume control when required.

Plus, today’s technology allows for connecting to your mobile device via an app to control volume changes, environmental programs and limitless changes to your sound quality! You can even adjust the quality of sound for music and background noise!

Problem #10: Malfunctions or Damage

Since hearing aids are intricate devices, a lot of people worry they are fragile and prone to breaking down, especially in the event they are dropped or stepped on! The concern about hearing aids malfunctioning is two-fold: covering replacement costs and suffering from downtime.

The Solution: Buy your hearing aids from a reputable Beltone location in your community where you can get Belcare for your ongoing hearing aid service and support, including a warranty in the event of loss, theft or damage.

10 Common Problems Hearing Aid Customers Face and How to Fix Them (2024)

FAQs

10 Common Problems Hearing Aid Customers Face and How to Fix Them? ›

The most common reason for a hearing aid to sound weak or dead is that it is clogged with wax or debris. If your hearing aid has a wax guard, try replacing it with a fresh one. If you have a cleaning tool (brush or pick), clean both the microphone and receiver (speaker). Learn more about caring for your hearing aid.

What is the common problem with hearing aid? ›

The most common reason for a hearing aid to sound weak or dead is that it is clogged with wax or debris. If your hearing aid has a wax guard, try replacing it with a fresh one. If you have a cleaning tool (brush or pick), clean both the microphone and receiver (speaker). Learn more about caring for your hearing aid.

What are 3 ways to ensure the correct ongoing functioning of the hearing aid? ›

Here are some simple tips to ensure you are maintaining your hearing aids and listening at the maximum performance level.
  • Keep your fingers clean. ...
  • Protect your hearing aid from moisture. ...
  • Avoid contact with sprays and makeup. ...
  • Take care of your hearing aids. ...
  • Seek out repairs.

What is important to your hearing aid clients and are they satisfied? ›

Findings are not always consistent across studies, but in general, hearing aid satisfaction has been found to be related to experience, expectation, personality and attitude, usage, type of hearing aids, sound quality, listening situations, and problems in hearing aid use.

What are the 4 most common hearing problems? ›

The 4 Most Common Problems Affecting the Ears
  • Tinnitus. Tinnitus is characterized by buzzing or hissing that are perceived in one ear or both. ...
  • Presbycusis and Hyperacusis. Presbycusis is a hearing loss progressive age-related disease. ...
  • Meniere's Disease. ...
  • Chronic Ear Infections.
Jan 2, 2022

What are the three common hearing problems? ›

The three basic categories of hearing loss are sensorineural hearing loss, conductive hearing loss and mixed hearing loss.

What are three ways in which a hearing aid can malfunction? ›

Whistling and feedback
  • For people who wear behind-the-ear hearing aids, the tubing that attaches your earmold with your hearing aid may have become compromised. ...
  • Earwax accumulation in your ear canal can undermine the way your hearing aid works. ...
  • You might not have your hearing aids correctly positioned in your ears.
Dec 28, 2023

Which is the correct way to care for a client's hearing aid? ›

General Tips for Hearing Care and Maintenance
  1. ·Always handle hearing aids with gentle care.
  2. ·Be sure to wash your hands thoroughly before handling the device.
  3. ·Keep hearing aids away from heat and moisture.
  4. ·Only use a dry cloth to clean the device.
  5. ·Hearing aids can be kept in a dehumidifying container when not being used.
Sep 2, 2020

How can I make my hearing aid fit better? ›

If you are having trouble with comfort or fit, see an audiologist for a fitting consultation. They will be able to adjust the settings on your hearing aids until they fit comfortably in your ears. In some cases, you may need to try different sizes or styles of hearing aids to find one that fits well.

What is the best way to improve hearing? ›

We look at nine things you can do to improve your hearing.
  1. Wear your hearing aids. ...
  2. Take a walk. ...
  3. Stop smoking. ...
  4. Schedule a hearing evaluation. ...
  5. Pass the vitamins. ...
  6. Meditate to improve your hearing. ...
  7. Practice focusing on and locating sounds to sharpen your hearing.

What causes hearing problems? ›

Hearing loss is a common problem caused by loud noise, aging, disease, and genetic variations. About one-third of older adults have hearing loss, and the chance of developing hearing loss increases with age. People with hearing loss may find it hard to have conversations with friends and family.

How can hearing loss be improved? ›

If you have a type of hearing loss that cannot be reversed, there are devices available that can help you improve your hearing, including:
  1. hearing aids.
  2. cochlear implants.
  3. other surgical implants.
  4. assistive listening devices such as personal amplifiers and headphones.
  5. phone apps.

How can I improve my hearing aid business? ›

Invest in high-quality hearing aids and related products from reputable manufacturers. Develop a robust marketing strategy to reach your audience effectively. Provide exceptional customer service to build trust and loyalty among your clients.

How do you deal with a customer with hearing impairment? ›

Our tips for communicating with people with a hearing loss
  1. Always face a deaf person. Make eye contact and keep it while you are talking. ...
  2. Check noise and lighting. ...
  3. Keep your distance. ...
  4. Speak clearly, slowly and steadily. ...
  5. Take turns. ...
  6. Repeat and re-phrase if necessary. ...
  7. Write it down.

How do hearing aid owners respond to hearing aid problems? ›

The concept map revealed four concepts, or groupings of how hearing aid owners respond to hearing aid problems; (1) Seeking External Help, (2) Problem Solving, (3) Putting Up with Problems, and (4) Negative Emotional Response (Fig. 1).

What is the average lifespan of a hearing aid? ›

A General Lifespan of Hearing Aids

With trends parallel to advancements in digital technology, hearing aids are packed with extraordinary features to treat a range of hearing loss. On average, hearing aids have an estimated lifespan of three to seven years. Depending on the style, some may last longer.

Why does my hearing aid suddenly get louder? ›

It sounds like the hearing aid is picking up the sounds from the television and mistaking it for noise... the noise memory in the automatic sequence will reduce sound, then when it is quieter, it will switch back to the quiet room setting.

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