15 Lululemon Shopping Secrets from Previous Employees to Know (2024)

Looking to update your workout gear? You’ve come to the right place. Although athletic retailer Lululemon can seem pricey, there are ways to shop smart and really get your money’s worth. Between an amazing return policy, price matching, weekly sales, and more, quality workout gear is that much more attainable. Take a deep breath in, and then out, because your next shopping trip at Lululemon will be totally stress-free once you read these shopping secrets from previous employees.

Lululemon adds new product to its website every Tuesday at around 6:15 p.M.

If you’re looking to treat yourself and splurge on that new, new, according to The Krazy Coupon Lady, Lululemon adds new products to their website’s “What’s New” section every Tuesday around 6:15 p.m. It won’t be discounted, but the retailer always starts with limited stock to drive up demand which means the item will most likely sell out. We suggest that you don’t wait if it’s something you desperately want and need.

The return policy is pretty lenient even if it’s outside the return window

Spending over $100 on a pair of leggings can seem reckless, however, Lululemon’s return policy is very lenient. The brand will take almost anything back outside the return window, and exchange it for something new, according to a Yahoo article. The retailer clearly stands behind its products and sincerely cares about quality assurance and customer satisfaction.

Lululemon’s “We Made too Much” sale always begins Thursday morning

Did someone say sale?! According to The Krazy Coupon Lady, Lululemon has its “We Made too Much” sale weekly, beginning every Thursday morning. This includes online and in-store discounts and apparently, the best time to shop online is 11:00 a.m. to 12:00 p.m. online, and mid-morning if you’re shopping in-store.

Sold out items can be purchased direct from any store in the country, plus free shipping

Waiting for something to go on sale can seem like a dangerous waiting game, since popular sizes will always sell out first. According to this Yahoo article, if an item is sold out in your size, go online and select “find in store”. Next, call the store (within your country) and ask them to do a charge send. You will pay for the item over the phone and receive the in-store sale price. Best of all, the store will FedEx the item directly to your house for absolutely free.

Lululemon will always price match if items in-store appear cheaper online

Lululemon doesn’t like to mislead its customers. That’s why, if you come across an item in-store that is cheaper online, the store will price match no questions asked, as stated on The Krazy Coupon Lady. The same goes for if you purchase something online, that appears cheaper in store. Simply bring in the online receipt and the folks there will honour whichever price is lower.

Try snagging a discounted gift card to save 5-7% on your purchase

Treat yourself to a discounted Lululemon gift card if you’re trying to be economical. There are certain websites like GiftCardGranny that typically have a number of different savings. Purchasing through one of these sites can save you around 5-7% on your purchase, and a lot of offers are e-gift cards which means you won’t even have to wait for it to arrive in the mail.

Lululemon Offers free hemming and repairs – even if you purchased used items

Lululemon offers complimentary hemming on tops and bottoms, and you don’t even need to show any tags or a receipt. Even if you purchased the item used, the retailer will still do this alteration if requested. Another shopping secret is that Lululemon will also mend ripped seams or holes meaning your leggings will truly last you a lifetime.

If you change your mind, shipping on online returns is always free

One of the biggest downfalls of online shopping is having to pay for return shipping on an item that doesn’t fit. Luckily for you, Lululemon not only offers free shipping, but also free return shipping. All online orders come with a prepaid return label so you can rest easy knowing you’ll eventually get the right size, even if it wasn’t right on the first try.

Enter your phone number at checkout so you can make returns without a receipt

Receipts can be easily misplaced but Lululemon allows returns without one if you follow these steps, according to The Krazy Coupon Lady. Make sure you have an account online and that you give your phone number to the cashier upon checkout. This will make a record of your transaction, so if you lose your receipt you won’t have to worry about not being able to get your money back.

The Brand Loves Surprising Customers With Random Acts Of Kindness

Lululemon has a surprise and delight policy where each store is gifted the chance to ‘surprise and delight’ any customer in the store for any reason.

Join The Sweat Collective For Perks & Discounts

If you teach group fitness, personal train, or lead a community running club, you can actually join the Sweat Collective to get discounts on your purchases. Lululemon wants you to rep its clothing, so see if you qualify to check out these perks.

Military/First Responders & Health Care Worker Discounts

Lululemon offers a 25% discount to North American active, reservist military members and their spouses, veterans, active emergency first responders, as well as nurses, doctors, and support workers who are working in hospitals, acute care facilities, and long-term care facilities. You must present a valid government ID a the time of purchase and the discount is only valid in stores!

Black Items Are The Hardest To Find On Sale

You’ll rarely find black leggings, tanks, bras, on sale or at the outlets. With that being said, if you do find these sought-after pieces on sale, we suggest you purchase them right away! This also leads to the point that if you really love a pair of black pants or leggings, it may be a good idea to bite the bullet and make the full-price purchase.

Shop The Outlet

If you’re lucky enough to have a Lululemon Outlet close by, then be sure to check out the space first before heading over to a regular Lulu store. Although many of these items will be on the colourful side, there’s no doubt that you’ll definitely score some savings!

Utilize The Lululemon App

Download the Lululemon app to make your in-store shopping experience even better! You can scan barcodes of items you like to open a page on your phone with the product description, product ratings, and reviews. Plus, you can check online inventory if your size isn’t available in store.

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15 Lululemon Shopping Secrets from Previous Employees to Know (2024)

FAQs

Does Lululemon give you a new pair of leggings? ›

Yes, Lululemon replaces leggings.

If your Lululemon leggings have a manufacturing defect or are damaged due to regular wear and tear, you can bring them to a Lululemon store or contact their customer service to get them replaced. However, the warranty doesn't cover damage caused by improper care or use.

Can I exchange my Lululemon leggings if they pill? ›

UPDATE: As of September 2019, lululemon has made pilling a non-quality issue. Meaning, that if your product pills, you are no longer allowed to return it due to manufacturer defects or quality issues. This is really unfortunate because many of their Align leggings will eventually pill.

Does lulu take back leggings with holes? ›

Another shopping secret is that Lululemon will also mend ripped seams or holes meaning your leggings will truly last you a lifetime.

What to do with Lululemon leggings that are too big? ›

Worst case scenario, you don't like the fit or sizing and you can return them worry-free. If they're too long, you can get them hemmed. If they don't uphold regular use or start breaking down before the lifetime of the garment is over, Lululemon will even honor their warranty and give you a new pair.

Can I return my old Lulu leggings for new ones? ›

Return Policy

Our returns process is free (and seamless). Your product is eligible for return within 30 days of the delivery date (for online purchases) or purchase date (for in-store purchases). Online purchases can be returned online or in store (exchanges can only be done in stores).

Will lululemon replace leggings without a tag? ›

lululemon returns must be unworn, unwashed, and have all tags attached.

Is it true that lululemon has a lifetime warranty? ›

If our product doesn't perform for you, we'll take it back. While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime, and as a result our Quality Promise cannot be applied to any item purchased through Like New.

What causes lululemon leggings to pill? ›

Pilling can occur when the fabric rubs against itself or on skin. Pilling will occur mostly on the surface of the fabric and gusset of pants made with Luon. You can make an effort to wear these leggings to low to medium-impact sports to prevent pilling. Extended use and washing will cause pilling.

Should you put Lulu leggings in the dryer? ›

Lululemon leggings can be put in the dryer as long as it is on the lowest coolest setting. The company recommends hanging or laying flat to dry for best results, but tumble drying on low will not damage their proprietary fabrics in any way. Just be sure you don't put them on a hot drying cycle.

What time does Lululemon restock on tuesdays? ›

Lululemon uploads new product and restocks online on Tuesday afternoons/evenings, around 5 pm Eastern time / 2 pm Pacific time.

Do Lulu leggings shrink in the dryer? ›

They don't shrink anyway so like others mentioned best to sell them. the Lulu website lists “dryer on low” as care options. Most dryer mishaps are due to not following instructions when mixing fabrics and colors, etc.

Why do people save Lululemon tags? ›

There's also a big resale market for used Lululemon clothing, and giving someone the original tag can help with the sale. And websites like Lulu Fanatics, a massive database of current, out of production and “vintage” clothing, can be used to cross-reference with tag information.

What is a size 6 in Lululemon? ›

Women's Underwear Size Chart
SizeWaistHip
XS/424 - 26"34 - 36"
S/626 - 28"36 - 38"
M/828 - 30"38 - 40"
L/10 - 1230 - 33"40 - 43"
3 more rows

How much money does Lululemon give for trade ins? ›

Tank tops, shirts and shorts will get you a $5 credit, while hoodies, sweatshirts, sweaters, dresses, bags and leggings and other bottoms secure you a $10 gift card. Coats and jackets can be traded in for $25 worth of credit, the brand shared.

Is it true that Lululemon has a lifetime warranty? ›

If our product doesn't perform for you, we'll take it back. While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime, and as a result our Quality Promise cannot be applied to any item purchased through Like New.

What does lululemon like new accept? ›

Designed to cut down on waste, Like New allows shoppers to rediscover lightly used clothing like jackets, leggings and sports bras or trade their own lululemon apparel for store credit upon meeting the qualifications (no damage, rips, pulling or discoloration).

How much does lululemon pay for like new items? ›

What is eligible? Tank tops, shirts, shorts and skirts, which will garner you a $5 credit each; hoodies, sweatshirts, sweaters, pants, crops, leggings, dresses and bags, which will earn you $10 each; and outerwear, which produces the biggest return of $25 per item.

Do you still get a lululemon bag if you buy online? ›

Any Lululemon location will ship you products for free, and you even get the free bag that only comes with in-store purchases that you don't get when you shop online. If you're looking for the best Lululemon deals online, planning out your week is key.

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