4 key trends shaping the future of life insurance for the millennials and Gen Z (2024)

Millennials have disrupted many industries, and insurance is not an exception. This generation values connectivity and their continuous access to information, thus demanding personalised experiences, transparency, and technology-driven solutions.

In the dynamic landscape of the Indian life insurance industry, a transformative shift is underway, with prime focus on providing tailored financial protection for the next generation. The evolving needs and aspirations of young individuals demand a more personalised approach to life insurance. This paradigm shift is essential to ensure that the younger population is equipped with robust financial security, paving the way for a prosperous future.

Also Read: Why regular pay is better for life insurance premium

According to a Nasscom report, By 2030, millennials and Gen Z will account for half of India’s population. As of 2021, the share of millennials and Gen Z in India was higher than the world average. The traditional "one-size-fits-all" approach to life insurance is giving way to a more nuanced strategy.

Insurers are recognizing the diverse financial goals and risk profiles of the younger demographic and are tailoring their offerings accordingly. The shift is not merely because of changing market dynamics but is also a proactive measure to empower the younger generation to be more equipped with their financial standing.

Understanding millennial behaviour

Millennials are known for being tech-savvy who are very conscious about their health and wellness, and valuing experiences besides material possessions. Simplicity and transparency in their financial dealings are what they want, and they are more likely to engage with policies that are to the point with no fuss or hidden clauses.

Insurers at this junction need to tailor their policies to the specific needs of millennials and digital natives. This includes offering easy-to-understand terms, easy access to information, straightforward coverage options, and transparent pricing. By providing clear information and eliminating confusing jargon, insurers can build trust and make it easier for millennials to make informed decisions about their coverage.

Also Read: Life Insurance Trends: Decoding Customer Preferences in the Digital Age

Flexible terms and digital avenues

It would be difficult for millennials to buy into long-term contracts; hence, insurers need to start offering short tenure insurance policies making it more flexible and easy for everyone to understand and make wise decisions. It is also important for millennials to have alternatives that can be adjusted in line with their various life changes, such as getting married or buying a home or any of the other life aspirations. Some of these may include increasing or decreasing the coverage amount, thus catering to such events in their lives, or maybe turning shorter tenure policies into longer tenure ones.

Tech-enabled underwriting especially for youth

Insurers nowadays need to adopt digital technologies to enhance the process of underwriting and ease out process for the digital population. The use of health apps and wearables, among other digital sources, to streamline this process is one of such recent examples.

Similarly, predictive analytics can be implemented to determine probable risks as well as premiums. This actually helps insurers utilise technology to enhance underwriting business models, which will provide a more continuous and effective experience for millennials.

Also Read: From Calculations to Coverage: Navigating Types of Life Insurance and Estimating Costs with a Term Insurance Calculator

Aligning with lifestyle choices

Millennials prioritise their health above everything else. To attract them, wellness programs or discounts could be considered by insurance companies targeting this market segment. As such, it becomes possible for insurers to incentivize millennials to lead healthy lives, something that will benefit both themselves as policyholders and the insurer itself in the long run. Additionally, incorporating wellness and preventive care initiatives may resonate well with a generation focused on holistic well-being.

To be relevant and effective in meeting the financial well-being targets of the future generation, there is a need for adaptation within the insurance industry. For them to serve millennials effectively, insurers must understand millennial traits and offer simple policies.

As millennials and Gen Z continue to shape the future of insurance, it is imperative that insurers remain nimble and responsive to their changing needs; this will not only guarantee their survival in a volatile environment but also help with the financial health of a generation that will reshape global society.

Akshay Dhand, Appointed Actuary of Canara HSBC Life Insurance

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Published: 20 Mar 2024, 09:12 AM IST

4 key trends shaping the future of life insurance for the millennials and Gen Z (2024)

FAQs

What are the trends that are shaping the future of the insurance industry? ›

AI and machine learning are helping insurers make more precise risk assessments and provide hyper-personalized insurance offerings. Such forecasts may help explain why the global AI in insurance market, estimated at USD $4.59 billion in 2022, is expected to reach USD $79.86 billion by 2032.

Why life insurance is important for Millennials? ›

Of millennials who have life insurance, the majority got it to help with end-of-life costs such as funeral and burial expenses. The other main reason for investing in life insurance was to support family living expenses, provide money for children, and alleviate debt.

What are the trends for property and casualty insurance industry in 2024? ›

Insurers are raising rates to cover their costs.

To preserve profits, insurers increased full coverage premiums by an average of 26% in 2024, according to Bankrate. That's the biggest hike in about 48 years.

What age group buys the most life insurance? ›

Gen X (ages 44-59) and Baby Boomer (ages 60-78) claim the highest percentage of ownership at 55 percent and 57 percent, respectfully. Millennial and Gen X generations are significantly more likely to own term life insurance when compared to younger and older generations.

What is the future of the life insurance industry? ›

We expect robust growth in life business (premiums up 6.7% in 2024‒28), supported by rising demand for term life cover by the middle-class and the country's young population, and also increasing industry adoption of Insurtech.

What are the key factors affecting the insurance industry over the next 3 years? ›

As the insurance sector grapples with multifaceted challenges, identifying and understanding these risk factors is the first step in crafting a resilient strategy for the future.
  • Compliance changes. ...
  • Cybersecurity threats. ...
  • Technology changes. ...
  • Climate change & other environmental factors. ...
  • Talent shortage. ...
  • Financial risks.
Mar 6, 2024

How to attract millennials to insurance industry? ›

Shifting the younger generation's mindset about insurance will be key to attracting the next generation of brokers, underwriters, risk managers, and claims adjusters. But the industry needs to reinforce the benefits of working in insurance and steer the conversation to better address Millennials' career goals.

How many millennials have life insurance? ›

Less than half of millennials have life insurance, according to a survey conducted by insurance-comparison website Insuranks. Of 1,000 respondents born between 1981 and 1996, only 47% said they had a policy.

Why is life insurance important for the growth of generational wealth? ›

Life insurance can provide more than just a cash payout to surviving family members. When used strategically, it can also be a powerful legacy planning tool. The right policy can offer a financial safety net for your family—and a way to grow your wealth during your lifetime.

What is the trend in reinsurance in 2024? ›

The result is that the industry in 2024 is a more balanced market, where reinsurers' capital has been replenished, while demand for reinsurance is increasing, despite price increases. “In prior cycles you would see as the reassurance price goes up insurance companies retaining more risk.

What is the outlook for personal insurance in 2024? ›

The insurance industry seems to agree on one thing for 2024: Massive rate increases are behind us. While clients who have experienced major premium hikes in the last several years should welcome this news, they will not see rate decreases anytime soon.

Is life insurance a growing industry? ›

Life Insurance Industry Statistics

Quarterly data from LIMRA shows that year-over-year from 2022, the sale of life insurance policies has increased by 4%. Year-over-year, the total new annualized premium for individual life insurance rose by 5%, reaching $3.7 billion.

What age group is the most expensive to insure? ›

Young drivers ages 16 to 24 tend to have the most expensive car insurance. Drivers in this age group are often inexperienced and are more likely to get into car accidents and file insurance claims. As a result, car insurance companies often charge higher premiums to young drivers.

What age is too late to get life insurance? ›

Many life insurance companies sell new policies to applicants up to age 85 or 90. Your need for life insurance may be less if you don't have any debt or dependents who rely on your income. In that case, a simple final expense policy may suffice to cover funeral or cremation costs.

At what age should you stop buying life insurance? ›

Life insurance is no longer needed for many people once they reach their 60s or 70s. At this point they retire, their kids have grown up, and they've paid off their mortgage and other debts. However, others prefer to keep life insurance later in life to leave an inheritance and to pay off final expenses.

What is changing in the insurance industry? ›

New Models, Personalized Products

Digital models will make intermediaries in the insurance value chain - marked by their excessive dependence on human effort - obsolete. Flexible coverage options, micro insurance and peer-to-peer insurance will become viable options in the long run.

What are the three biggest issues facing the insurance industry? ›

This article examines the top 5 challenges facing the insurance industry today and how insurers can overcome them.
  • 1) Digital Disruption. ...
  • 2) Regulatory Compliance. ...
  • 3) Climate Change. ...
  • 4) Changing Customer Needs. ...
  • 5) Cybersecurity Threats.
Feb 15, 2024

What is trend factor in insurance? ›

A trend factor is used in the loss forecasting process that accounts for increases over time in the dollar amount of losses sustained by an organization.

What is impacting the insurance industry? ›

The business of insurance, which once was stable and predictable, isn't that way anymore. Growth without sacrificing profitability is challenging, climate change is irrevocably impacting certain risk profiles, distribution needs have become truly omnichannel and customers expect products tailored just for them.

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