Tokyo is a mix of contradictions, from ultramodern, neon-lit skyscrapers to tranquil temples, historic shrines, and expansive forests. It's one of the world's most cosmopolitan cities, accommodating of any and all. Still, Japan's customs—like how to bow, and when to remove your shoes—can seem intimidating. If you don't want to stick out on your visit, use this as your etiquette guide.
How to Greet People
Manners are everything in Japan, and it can all start with the first impression.
The simplest way to greet someone is by saying "konnichiwa" (hello). Depending on the time of day, you can say "ohayō gozaimasu" (good morning) or "konbanwa" (good evening). This works for everyone you encounter—cab drivers, shop clerks, wait staff, elevator operators.
Proper titles are very important. San added on to a last name means Mr., Mrs., Ms., or Miss, for example, Friedman-san. Use sensei instead of san for a teacher, doctor, or other type of professional. When in doubt, -san is safe. (Just don't refer to yourself using -san—that would be silly.)
While you don't need to bow in casual situations, like to a convenience store clerk, you must return the bow if you're on the receiving end. The longer and deeper the bow, the more respect conveyed: Put your hands behind your back and bow 15 degrees for an informal greeting; 30 degrees to greet someone who's joining you for a meal or to thank someone; and 45 degrees in formal situations, like dinner at someone's home. Bow from the waist with your back straight. If you identify as male, keep your hands at your sides; if female, keep them in your lap. Handshakes are common and can be paired with the bow, happening simultaneously.
What to Wear
In Harajuku, you'll see young people in outfits brighter than the neon signs in Shibuya, or kitted out to look like a '50s greaser. Unless you're a teenager, though, you'll need to look more polished. Men tend to get more leeway than women. You'll find women most often turned out in a sharp skirt, blouse, and heels. Since you'll be walking all day, dress comfortably, but in clothing that's neat and fitted. A tucked-in shirt or trim sweater, trousers, or dark jeans, and a comfortable but stylish shoe will help you avoid standing out. Sneakers are fine, but go with something minimalist (Converse or Superga are good choices); in summer, espadrilles work well. Note: You may be taking your shoes off at every restaurant you go to, so avoid shoes that are hard to get on and off, and make sure your socks or hosiery have no holes.
How to Get Around
Tokyo has an extensive public transit system, and both its buses and trains are clean and efficient. For short-term visitors, the subway is your best bet. Even if you're planning just a few days in Tokyo, buy a prepaid card (we recommend Pasmo and Suica) at vending machines, and load them up to use all trains, buses, and subways in the city—sometimes even for paying for snacks at konbinis. Most of the popular destinations in the city are located on the JR Yamanote Line, or "Loop Line." (You'll have to switch if you're going to Asakusa or Roppongi, but the instructions are easy to follow.)
