Amazon halts plan to stop accepting Visa credit cards in the UK (2024)

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LONDON — Amazon has scrapped plans to stop accepting Visa credit cards in the U.K.

The e-commerce giant was expected to prevent Brits from using a Visa-issued credit card on its platform from Jan. 19. But in a statement Monday, the firm said the change "will no longer take place."

"We are workingcloselywith Visa on a potential solutionthat will enablecustomers to continue using their Visa credit cards onAmazon.co.uk," an Amazon spokesperson told CNBC by email.

Amazon initially made the shock announcement in November, citing "high fees Visa charges for processing credit card transactions." Visa at the time said it was "very disappointed" in the move and would work toward a resolution with Amazon.

The two companies have locked horns in the past, with Amazon announcing plans to introduce a 0.5% surcharge on Visa credit cards in Australia and Singapore last year.

It's not yet clear why Amazon made the U-turn on its plan to ditch Visa credit cards in the U.K., nor whether the decision is final or temporary.

"Amazon customers can continue to use Visa cards on Amazon.co.uk after January 19 while we work closely together to reach an agreement," a Visa spokesperson told CNBC by email.

Following Brexit, Visa and rival payment processor Mastercard have hiked interchange fees, the cut they take on digital transactions between the U.K. and European Union. Card networks were allowed to raise their charges after an EU cap on interchange fees ceased to apply in Britain.

However, Amazon and Visa say the dispute is not related to the U.K.'s withdrawal from the EU. Instead, the move was interpreted by experts as a way for Amazon to get some bargaining power over Visa to lower its fees.

David Ritter, a financial services strategist at IT firm CI&T, said the about-face from Amazon "comes as no surprise." He argues the move would have proven difficult given that customers' Visa credit cards may be tied to digital wallets like Apple Pay, Google Pay and PayPal, as well as Amazon's own Prime subscription service.

"Amazon is a retail giant so it has some leverage, but there's no wayitwon't accept Visa cards," said Ritter. "It's more likely that Amazonhas beenapplying pressure tactics. Major players in the retail space tend to have bespoke rates with payment firms, rather than paying published rates. The move by Amazon is likely a way to negotiate a longer-term agreement on rates, or even to push for a freeze to its current rates."

Amazon is not the only company complaining of the high costs associated with major card networks — another notable example was grocery chain Kroger, which temporarily banned Visa credit cards at a number of its stores.

Meanwhile, Visa and Mastercard are facing growing pressure from financial technology upstarts like Klarna and Afterpay, which offer "buy now, pay later" services that let shoppers split the cost of their purchases over a period of monthly installments.

"This latest twist in the saga certainly shows the power of the Amazon brand," said Roger De'Ath, head of U.K. at fintech start-up TrueLayer. "Irrespective of the final decision or the solution offered, its initial announcement has now pushed the debate around card fees for merchants into the mainstream."

Amazon halts plan to stop accepting Visa credit cards in the UK (2024)

FAQs

Amazon halts plan to stop accepting Visa credit cards in the UK? ›

Amazon has dropped plans to block UK Visa credit card payments this week, as the two sides continue to try to resolve a dispute over payment fees. "The expected change regarding the use of Visa credit cards on Amazon.co.uk will no longer take place on January 19," Amazon said.

Why is Amazon no longer accepting Visa credit cards? ›

Online retailer Amazon has, at the last minute, cancelled plans to stop accepting Visa-issued credit cards. Amazon previously announced that it would stop accepting Visa credit cards this Wednesday, 17 January (see story below), criticising what it said were the card issuer's high payment costs.

Is Amazon blocking Visa cards? ›

19, 2022. But Americans just skimming headlines might miss the fact that this issue involves Amazon in the U.K., not in the United States. For now, anyway. There's been no move by Amazon — at least publicly — to ban Visa cards as a payment method for U.S. shoppers.

Do Amazon accept Visa credit? ›

The following payment methods are available for use: Visa credit and debit. MasterCard credit and debit.

Does Amazon not accept MasterCard? ›

Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB. The Amazon.com store card is available for use with selected merchants. In some circ*mstances, you might be limited to using Visa and Mastercard credit cards.

Is Amazon UK not accepting Visa? ›

Amazon had announced in November last year that it would no longer accept Visa credit cards as payment from 19 January 2022 and blamed the move on Visa's card fees.

Is Amazon now accepting Visa credit cards? ›

The following cards issued in India can be used: Credit Cards: Visa, Mastercard, American Express, Diners Club, and RuPay. Debit Cards: Visa, Mastercard, RuPay, and Maestro.

Is it safe to use Visa card on Amazon? ›

One reason for that is because Amazon uses Secure Sockets Layer (SSL) software to encrypt your credit card number, making your number impossible to read without two "keys" to decode the encryption -- which anyone intent on stealing your info won't have.

Did Amazon stop accepting Venmo? ›

Starting in January, the ability to use Venmo for payments on Amazon purchases will no longer be available. Users have been informed of this alteration through email. Venmo cites recent changes that hinder the incorporation of their service as a payment method as the reason for this decision.

Why won't my Visa gift card work on Amazon? ›

Amazon may place a hold on your Visa gift card balance to ensure that it is valid. This hold typically amounts to $1, but the transaction will fail if the remaining balance on your gift card is less than $1. In this case, you will need to add another payment method to complete the purchase.

Does the UK have Amazon Pay? ›

Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.co.uk.

Do Visa cards work with Amazon? ›

Amazon.com accepts a variety of payment options, including credit and debit cards. The following payment methods are available for use: Visa (including the Amazon Rewards Visa Signature Card)

Why does Amazon say my card is not supported? ›

Verify the payment information that is entered on your order. Did your billing address change recently or did you get a new card with a new expiration date? If you used a payment method already on Your Account, you may simply need to update some of the information.

What credit card is Amazon no longer accepting? ›

Amazon - Visa credit cards will not be accepted, starting 19 Jan, 2022.

Why can't i use credit card on Amazon? ›

Have you exceeded your credit limit? Did you enter your credit card number, credit card expiration date, billing address, and phone number correctly in Your Account? Is your purchase outside of your normal spending range? Some banks will block transactions due to security concerns.

Why is Amazon not accepting my debit card? ›

Payments can fail for the following reasons: You enter incorrect credit or debit card details, e.g. name on the card, card number, CVV, 3D secure PIN and expiry date. In case of an American Express card, your transaction can fail if your billing address PIN code is incorrect.

Is Amazon not accepting Visa debit cards? ›

Amazon.com accepts a variety of payment options, including credit and debit cards. The following payment methods are available for use: Visa (including the Amazon Rewards Visa Signature Card) Amazon Store Card.

Why is my Amazon Visa card not working? ›

If your account is past due or your credit limit has been reached, you may not be able to make new purchases. Check your billing information: Make sure that your billing information is up to date and matches the information on your credit card statement.

How to use a Visa gift card on Amazon for partial payment? ›

Making Partial Purchases on Amazon

Click the cart icon and select Proceed to Checkout. If necessary, follow the steps to log in to your Amazon account. Fill out the shipping information for where you want your items to be sent. Add your Visa gift card in the “Payment Method” section.

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