blu.com - blu Home (2024)

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

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Join bluNation and earn points towards exclusive coupons, merch, egift cards, and more. You'll even get 1,000 points just for signing up!

Let blu reward you

Join bluNation and earn points towards exclusive coupons, merch, egift cards, and more. You'll even get 1,000 points just for signing up!

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Customer Service

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We’ve got you covered with technical advice, troubleshooting tips and any other customer support you might need. Just call or email us.

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Frequently Asked Questions

  • Where can I purchase blu® products?

    blu® products can be purchased through our e-commerce partner, electrictobacconist.com, or in select retail stores which can be found by using our interactive Store Locator

  • How do I charge the blu® Device?

    Our e-cigarette batteries are shipped with a partial charge; however, for best performance with first time use, it is recommended that you fully charge the batteries before using them.

    Complete the following steps:

    • Remove your device and pod from packaging.
    • Unfold the attached USB cord from the pack and plug it into a USB-compatible charging port.
    • Connect the rechargeable device to the USB cord with the charging contacts properly aligned.
    • Once your device begins charging, the red light on the end will glow and remain illuminated.
    • When the indicator light turns off, your blu® is fully charged.

    If the red-light blinks rapidly, remove the device for 10 seconds then re-connect the device to the USB cord. If the red light continues to blink rapidly, then the device is defective or has been depleted of its charge.

  • How does bluNation® Rewards work?

    To become a Participant of the bluNation Rewards Program (the “Program”) you must be 21+ tobacco user and register on blu.com, where you may need to provide a US government ID to use for third party age verification purposes. Registration is free and can be completed on the blu.com website. You must certify that you are a smoker who is 21 years of age or older by accepting the Terms and Conditions.

    The Program is open only to legal residents of the 50 United States, including the District of Columbia, who are smokers 21 years of age or older.

    You can earn bluNation rewards points by participating in Program activities (i.e., surveys and polls) and entering claims codes from products. Participants will earn 1,000 Points upon joining the Program. A list of activities can be found on the bluNation Rewards page.

    All blu products have a bluNation claims code printed on the inside of each pack. Each code may be entered one (1) time only. Participants can upload codes to add points to their bluNation online account. Participants can redeem their points for exclusive merchandise, e-Gift cards, and more, except where prohibited.

blu.com - blu Home (2024)

FAQs

How often should you change your blu clearomizer? ›

The Blu Pro E-Cigarette Kit delivers fantastic quality vapour in an easy-to-use form factor. However, over time the included clearomiser will become worn out, so to ensure quality vapour it is recommended that it is replaced once every 10 refills.

How to know when a blu disposable is empty? ›

When you notice a decline in the amount of vapor produced after each puff, and the blue light at the tip no longer illuminates when you puff, then it's time to throw away the disposable. For reference, a typical user will get approximately 400 puffs from each disposable.

How to get a blu vape to work? ›

Simply press the battery button five times in quick succession. The lights on the button and the battery tip will flash 3 times to show it's switched on. Put the mouth-end in your mouth, press the battery button and inhale the vapour like you would inhale on a cigarette.

Why is my blu vape pen not working? ›

This can be caused by several things: the pod may not be fully inserted, there could be some liquid or residue between the pod or the battery connection/metal conductors on the pod may have been pushed down too far.

Can you clean a blu clearomizer? ›

Cleaning Your Clearomizer

Put a few drops of hot (not boiling) water into the top of the tank, seal the top with your finger and shake it a few times to swill the water around and then shake the water out. Repeat this a couple of times as required.

Is blu vape worth it? ›

I'd recommend this device for users who value simplicity; given the device uses pre-filled cartridges and inhale activation, the only thing we as users need to monitor is battery level. There's a lot to be said for a vape that works reliably and effectively without almost any upkeep!

How long do blu vapes last? ›

How Long Will My Disposable Blu Bar Last? Each Blu Bar comes fitted with a pre-charged 400mAh battery that lasts for approximately 600 puffs. This excellent battery life is dependent on use factors and is a rough estimate based on standard product testing.

How do you know how many hits are left in a disposable? ›

First of all, you can take the pod out of the device and see if there's any juice left. Or when you start getting weak hits (50% less vapour then normal) or you hit it and get nothing or feel burnt, then stop hitting the pod. It's empty.

How to tell if a vape is burnt? ›

Your Vape Tastes Burnt

This is probably the most noticeable thing that tells you your coil needs replacing, and something most vapers will experience. When you vape, you'll experience a truly horrible 'burnt' taste in the back of your throat. It's acrid and unpleasant, it can even make you feel sick.

Why is my blu blinking blue and not hitting after? ›

However, a blue blinking light can often be a broad indicator that there's an issue with your battery's power. It could be that the blinking will stop and become a different colour, indicating the battery's status. However, it could warn you that your battery is about to die and you must charge it.

Why is my vape not responding? ›

There are a number of reasons why a vape might suddenly stop working. Make sure the battery's contact and charging ports are both clean and that your cartridge isn't screwed on too tight. If it still doesn't work after a good cleaning, it's possible your cartridge is clogged.

Why is my blu vape bubbling? ›

Storing your vape device in too cold environments can cause e-liquid thickening; it can disturb the airflow, causing bubbles. Keeping your device in a bit warmer environment for a bit can pop the air bubble.

Why is my pen not pulling smoke? ›

No smoke from your cart usually means there's a clog or a problem with the vape pen's heating mechanism. Residue buildup can obstruct the airflow, and issues with the heating element or battery connection can prevent the liquid from being heated properly to produce vapor.

Why is my disposable vape not working when I just got it? ›

If you have a brand-new disposable vape that isn't generating vapor – and isn't blinking or lighting up when you draw air through it – it's possible that the airflow sensor isn't as sensitive as it should be or that the device's airflow is blocked by a clog.

What does the light on the Blu vape mean? ›

Re-charging:

When the blue battery light starts flashing it's time to recharge the device. Simply unscrew the clearomiser (tank), and screw on your safe-charge USB cable onto the battery, plug it into your blu mains adaptor (sold separately) or USB port.

How long should a clearomizer last? ›

A clearomizer/tank with a non-replaceable coil head can last from anywhere between one and four weeks (depending on frequency of use and type of e-liquid used). After this period, the coil within will generally burn out and will need replacing.

How often should I change my vape atomizer? ›

If you're a heavy vaper, using your e-cig many times a day. You might need to change the coil every couple of days. If you are a regular vaper but not particularly heavy, it could last a week or two. Irregular or casual vapers might find they need only change their coil every four weeks.

Why does my clearomizer taste burnt? ›

Each time to press the battery button this sends power to the clearomizer coil unit forcing it to vaporize the e liquid, when it does this it obviously heats up, however if you keep pressing the battery button to get quick hits you are not allowing any time for the atomizer coil to cool down which may result in ...

How many puffs does a Blu disposable electronic cigarette have? ›

1 Disposable = Approximately 400 puffs. Approximately 17-24 mg Nicotine. As we know, Blu eCigs - electronic cigarettes are not a smoking cessation product, nor are they intended to treat, prevent or cure any disease or condition. You must keep out of the reach of children and pets.

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