Can’t open a Google file or folder - Computer (2024)

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If a file won't open, a few things could be wrong:

• The file owner didn't give you permission to openthe file.
• You're signed in to a different Google Account.
• Someone removed your permission to accessthe file.

1. Open the file.
2. On the 'You need permission' page, click Request access.
3. The owner of the file will get an email asking for approval. After they approve your request, you'll get an email.

If you have more than one Google Account, check whether you have access to the file with a different account.

To switch to another account:

1. Open the file.
2. On the 'You need permission' page, click Switch accounts.
3. Sign in with a different Google Account and check whether you can open the file.