Care and Maintenance Watches | CHANEL (2024)

CHANEL places the utmost importance on the quality of the materials with which each timepiece is created. Special care and maintenance will allow your watch to function properly for longer and revive the luster of each creation.

CLEANING YOUR WATCH BRACELET OR STRAP

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CERAMIC OR METAL

Always check that the crown is well pushed in and/or screwed down. Clean with soapy water and rinse well. Dry with a soft cloth.

Care and Maintenance Watches | CHANEL (2)

RUBBER

Always check that the crown is well pushed in and/or screwed down. Clean with soapy water and rinse well. Dry with a soft cloth.

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WHITE RUBBER

In the case of persistent marks such as dye stains and ingrained dirt, clean with warm water and baking soda. If necessary, lightly scrub with a medium to soft brush.

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LEATHER OR SATIN

Polish your strap using a soft cloth.

THE WATER RESISTANCE OF YOUR WATCH

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WHAT IS WATER RESISTANCE?

Water resistance refers to the protection of each watch’s mechanism against water and dust. To ensure optimal water resistance, we recommend having the protective seals in your timepiece replaced every two years.

The water pressure on the crystal increases as the watch is immersed to a greater depth. The pressure of the air inside the watch case counteracts some of the external pressure.

The majority of CHANEL watches are water-resistant. This feature is engraved on the back of each case.

RECOMMENDATIONS FOR OPTIMAL WATER RESISTANCE

Hot water

A watch must never be worn in a sauna, a shower or a bath, as hot water may damage its water-resistance seals.

Seawater

If your watch is exposed to salt water, rinse the timepiece with fresh water to prevent the salt from damaging water-resistance seals.

Watches with screw-down crows

If your watch has a screw-down crown, like some J12 timepieces, ensure the crown is tightly sealed before contact with water.

All about magnetization

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WHAT IS MAGNETIZATION?

In watchmaking, magnetization refers to the negative effect of magnetic fields on the functioning of a watch. Magnetic fields are commonly found with objects we use in everyday life, including smart phones, digital tablets, induction cooktops, speakers and televisions.

WHAT EFFECT DOES MAGNETIZATION HAVE ON WATCHES?

When a watch encounters a magnetic field, the movement may be disrupted, causing it to accelerate or stop completely. Automatic watch movements are more susceptible to magnetization than watches with a quartz movement. An automatic movement may cease to function correctly if magnetization causes certain metallic parts—such as the balance spring and barrel spring—to stick together. In most cases, the watch will work normally as soon as it is removed from the magnetic field. However, if it has been exposed to a high-intensity magnetic field for more than 15 minutes*, the effects of magnetization may be more lasting. As a result, your watch may continue to run too fast.

*This data can vary with the intensity of the magnetic field. Our calculations were made on some objects from daily life including smart phones, tablets and speakers.

HOW TO PROTECT YOUR WATCH FROM MAGNETIZATION

We recommend that you keep your watch more than 10 centimeters away from any object that emits a high-intensity magnetic field.

WHAT CAN YOU DO IF MAGNETIZATION OCCURS?

To detect if the watch is magnetized, place it next to a compass. If the watch is magnetized, the compass hands will spin erratically. To demagnetize your watch, visit a CHANEL boutique or CHANEL-authorized dealer of your choice.

Our after-sales service team will neutralize the effects of magnetization by exposing it to an alternating magnetic field. This will restore proper functioning of the timepiece.

SPECIFIC CARE FOR YOUR WATCH TYPE

Automatic watches

Mechanical automatic watches self-wind due to the movement of the wrist. An ill-fitting bracelet may result in a reduction in autonomy, so it is essential that your watch bracelet be correctly sized. When not worn, the watch will need to be manually wound to ensure a full power reserve with a maximum of 70 hours.

Although mechanical movements are fitted with the means to absorb shock, they are still relatively fragile.

It is therefore recommended to avoid wearing your watch while undertaking high-impact activities—such as playing golf or tennis—where repeated shocks may deregulate or even damage the watch mechanism.

How often should your watch be serviced?

Battery life4 to 5 years

Time between Each resistance Check2 years
(Or each year if watch is regularly immersed in saltwater and chlorine)

Diagnosing a problem with your watch

Does your watch show the following warning signs? Consult the relevant section for information on causes and possible solutions.

YOUR WATCH HAS STOPPED

Try winding your watch manually. If it still does not start, there are two possible reasons:

  • The automatic system is disconnected: Servicing is required.

  • The oil in the movement has dried or the movement is dirty or damaged by a shock or water infiltration. Full servicing will restore it to working order.

YOUR WATCH IS RUNNING FAST OR SLOW

Two possible causes:

  • Your watch has been magnetized, and the movement needs to be regulated. Servicing is required.

  • The oil in the movement has dried or the movement is dirty or damaged by a shock or water infiltration. Full servicing will restore it to working order.

MIST HAS FORMED UNDER THE CRYSTAL OF YOUR WATCH

Water has infiltrated the movement: Full servicing is required.

Please take your watch to a CHANEL boutique or to an authorized CHANEL retailer of your choice. Your watch will be sent to our workshops for a detailed examination.

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Quartz watches

We recommend changing a run-down battery immediately to avoid leakages that may irreversibly damage the movement.

How often should your watch be serviced?

Battery life2 to 4 years, depending on model

Time between revisions4 to 5 years

Time between Each resistance Check2 years
(Or each year if watch is regularly immersed in saltwater and chlorine)

Diagnosing a problem with your watch

Does your watch show the following warning signs? Consult the relevant section for information on causes and possible solutions.

YOUR WATCH HAS STOPPED

Two possible causes:

  • The battery is depleted: A replacement battery is needed.

  • The watch movement is damaged (leaking battery, water infiltration, etc.). Full servicing will restore it to working order.

YOUR WATCH IS RUNNING FAST OR SLOW

The movement is damaged Full servicing is required.

MIST HAS FORMED UNDER THE CRYSTAL OF YOUR WATCH

Water has infiltrated the movement: Full servicing is required.

Please take your watch to a CHANEL boutique or to an authorized CHANEL retailer of your choice. Your watch will be sent to our workshops for a detailed examination.

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Care and Maintenance Watches | CHANEL (2024)

FAQs

How often should you clean a watch? ›

If you wear your watch every day, give it a deep clean once a month. The most meticulous watch wearers will wipe down their timepieces daily. Just like washing your face and brushing your teeth before bed, your watch can benefit from a quick clean.

Does Chanel J12 have a battery? ›

In quartz movement watches, the movement is powered by a battery that can last for 2-4 years, depending on the model.

How do I clean my Chanel watch? ›

CLEANING YOUR WATCH BRACELET OR STRAP

Clean with soapy water and rinse well. Dry with a soft cloth.

Is Chanel J12 watch waterproof? ›

With a 42-hour power reserve, date aperture, unidirectional rotating bezel, screw-down crown, waterproof to a depth of 200m/600ft and a steel triple-folding buckle, the Chanel J12 is definitely a watch that can be enjoyed anywhere.

Can I wash my Rolex everyday? ›

Thanks to Rolex expertise, your watch will require very little day-to-day care. You can help preserve its lustre by cleaning it occasionally with a microfibre cloth. You can also wash the case and bracelet from time to time using soapy water and a soft brush.

Is it OK to clean a watch with alcohol? ›

Using a 70 percent isopropyl alcohol wipe, 75 percent ethyl alcohol wipe, or Clorox Disinfecting Wipes, you may gently wipe the exterior surfaces of your Apple Watch and your Solo Loop, Sport Band, Nike Sport Band, Ocean Band, or metal band. Don't use on fabric or leather bands.

What is the most expensive J12? ›

The J12 Diamond Tourbillon is limited to 55 pieces and retails for approximately $105,000 when converted to USD. In addition, Chanel offers a particlularly precious jewelry variation with a bezel studded with 34 baguette diamonds.

What are wrist watches without battery called? ›

Automatic watches do not require batteries as they are powered through the kinetic energy the wearer generates with the movement of their arm. These timepieces contain a rotating weight, and with the natural movement of the wrist, it winds the watch to give it power. They are also referred to as self-winding watches.

Can you get a battery Rolex? ›

While Rolex no longer makes battery-operated watches, they remain an important part of the brand's history – showing that they know how to adapt to changes, and even turn things around during challenging times.

How do professionals clean watches? ›

The process is as follows:
  1. Fill the bowl with warm water and a small amount of soap to create a gentle soapy solution.
  2. Dip the brush in the solution, and gently brush the watch to clean. ...
  3. Once cleaned, gently rinse the watch with non-soapy water. ...
  4. Dry the watch completely using a soft microfiber cloth.
Dec 6, 2021

How often should you clean your luxury watch? ›

How often should you clean your watch? Once a month should be sufficient in most cases. One of the main reasons people don't regularly clean their watches is because it's a chore. Some of you readers may have heard of ultrasonic cleaners, they look like a dishwasher for your jewellery.

Does real Chanel tarnish? ›

Over time, your Chanel hardware may tarnish due to environmental factors such as exposure to sea air and the skin's acidity. To minimize this, store your bag in a clean and dry area and invest in a professional jewellery polishing cloth.

Do Chanel watches hold their value? ›

Many people purchase these items purely for pleasure, but others see them as investments. In some cases, this can be a savvy move, as brands like Hermès, Chanel and Louis Vuitton tend to hold their value, according to the 2021 Clair report by Rebag.

Does Chanel J12 come as quartz? ›

The J12 Chromatic dive watch is available in 33mm quartz, and 38 and 41mm automatic.

How much is Chanel J12 20? ›

The price for the J12 is $5,700, which is slightly less than a Rolex Submariner (the litmus test of dive watch pricing, in my opinion) which seems about fair when you think about who Chanel is and caters to with the quality of the timepiece. The watch comes in black or white ceramic.

Is it OK to polish your Rolex? ›

Keep in mind that you should only hand polish those links within the bracelet that have a polished surface, such as the center links in the Oyster Bracelet. Polishing the external links, for example, will damage the burnished finish. The key to hand polishing your Rolex is a gentle touch.

How long can you leave a Rolex without wearing it? ›

No matter what, your Rolex will require winding if it is not worn. Modern Rolex watches have a power reserve time between 48 and 72 hours. Older Rolex watches don't have a substantial power reserve time, so they can quickly stop running after just a few hours.

Is it OK to wear Rolex in shower? ›

All you have to do after diving or a day at the beach is simply to rinse your watch with fresh water to remove any salt and sand deposits: wearing your watch while showering at the end of the day should do the trick. The Oyster case of your Rolex protects it from water and makes it completely dustproof and waterproof.

Can you use Windex to clean watch? ›

If your watch is water resistant, you can clean it first using Windex. This will help remove dirt, debris, and oils that may end up lodged on any of its parts.

Can I use toothpaste to clean my Rolex? ›

Don't - Use Toothpaste

You might come across recommendations to use toothpaste as a solvent for removing dirt and grime from your watch. But toothpaste is abrasive. It has a hardness of around 3 or 5 on the Mohs Scale of Hardness.

Can you use Windex on a watch? ›

It is not recommended to clean a watch with Windex or any other household cleaner that contains harsh chemicals.

What is the number 1 most expensive watch? ›

Below you can explore 5 of the topmost expensive watches in the world.
  1. Graff Diamonds Hallucination – $55 million. Graff Diamonds Hallucination. ...
  2. Jacob & Co. ...
  3. Patek Philippe Grandmaster Chime – $31 million. ...
  4. Breguet Grande Complication Marie-Antoinette – $30 million. ...
  5. Paul Newman's Rolex Daytona – $17.8 million.
Apr 10, 2023

Why is it called J12? ›

Designing the timepiece with himself in mind, Helleu drew from two worlds that he was obsessed with: those of automobile racing and sailing. Even the name J12 was borrowed from the yachts that compete in the America's Cup.

Which brand sells the most expensive watch? ›

1. Patek Philippe. Founded in 1839, Patek Philippe reigns as the most expensive watch brand in the world.

Do automatic watches stop if not worn? ›

Automatic watches gain power from manually winding it, or from the automatic winding that occurs from your motion while you are active while wearing it. So simply put, if you're not wearing it, your power reserve will run out. The power reserve is the number of hours the watch should run after being fully wound up.

What is the thing you turn on a watch called? ›

Crown. The "little knob on the side of the watch" used to set time. May also serve additional functions depending on the watch.

Can you buy a watch that doesn't need a battery? ›

Automatic watches are self-winding mechanical watches which are powered by motion instead of batteries or manual winding the crown. This means that the hairspring that turns the watch's gears is powered automatically through the movement of the wearer's wrist (and it stores power for around 35-40 hours).

Can you walk in and buy a Rolex? ›

Availability. Walk into any authorized Rolex dealer, and you're going to see a lot of Datejusts, Day-Dates, Oyster Perpetuals, perhaps a Milgaus, maybe an Air-King, and usually a fresh batch of Cellini dress watches in a wide range of sizes and colors. You'll always see a swath of women's models.

What is the waitlist for Rolex 2023? ›

So, the Rolex Daytona waitlist 2023 is likely to be at least 5 years if you're able to buy a Rolex Daytona. We've seen Covid pass through, World Cups end and start, markets rise and fall almost simultaneously and all within the time it takes to get your hands on a Rolex Daytona. It rests within good reason.

What do jewelers use to clean watches? ›

Manufacturers and jewelers use ultrasonic cleaning to make jewelry, precious stones and metals sparkle and shine. By making ultrasonic cleaning a routine procedure, you'll ensure that your products always make a stellar impression.

Can jewelry stores clean watches? ›

Non-Waterproof Watch

We do not recommend trying to clean a watch that's not waterproof on your own. Take it to a reputable jeweler or watchmaker and have it cleaned. It will most likely be free of charge.

Can you clean a watch with vinegar? ›

Detach your band from your watch and let it soak for 15 minutes. White vinegar cleans just about anything. Again, use a toothbrush to loosen any build-up, and finish with a rinse in clean water and thorough drying.

What is the lifespan luxury watch? ›

Quite simply, each luxury watch is designed to last a lifetime, as the culmination of vast expertise, care and passion, by some of the most prestigious watchmakers in the world.

Should you wear a watch all the time? ›

Even if you only own one nice watch, you shouldn't wear it every day for several reasons. First, if the watch is a piece that you love, giving the watch a break will make it last longer. Second, one watch is rarely suited to the variety of outfits that a man will wear in a given week.

Can you over polish a watch? ›

According to vintage watch dealer Eric Wind, “I advise people to not have their watches polished or buffed since it ends up removing metal and changing the architecture of the case.” Polishing, naturally, removes metal that you can't really add back.

What year did Chanel stop using 24k gold? ›

In late 2008, Chanel pivoted from 24k gold hardware to gold-toned hardware, subtly differentiating vintage and modern pieces.

When did Chanel stop making real gold? ›

Prior to 2009, Chanel bags were made with real 24k gold hardware. In late 2008 (08/09 Cruise collection), Chanel stopped making hardware with real 24k gold-plated hardware, and instead, started to use gold-toned hardware.

Which is better Chanel gold or silver hardware? ›

Silver is often described as more modern and younger looking, whereas gold is often described as classic and luxurious. I personally adore the look of black leather with shiny gold. Silver hardware on Chanel double flaps is less common. Silver hardware is also less susceptible to color change and chipping.

Which watch has best resale value? ›

Rolex, Omega, and Patek Philippe are the most popular and renowned watches that maintain a high resale value. These four brands hold the highest appreciation in the collector's market and are often seen as status symbols by those who own them.

Are people still buying luxury watches? ›

The positive financial performance has attracted new buyers, fueling market growth. Preowned watch sales reached $22 billion in 2021, accounting for nearly one-third of the overall $75 billion luxury watch market. The segment is growing faster than the firsthand market, and that trend is likely to continue.

Do Cartier watches hold value like Rolex? ›

Cartier watches do not hold their value as well as Rolex does, however their resale value is still competitive vs other high-end watch brands. While Cartier produces their models in various metals, and uses embellishments like diamonds and types of gold, they don't have nearly as many models available as Rolex.

Does Louis Vuitton make quartz watches? ›

This Louis Vuitton ladies watch is a rare find! The Tambour, which also means drum, was first inspired by the Japanese Kodo drummer with their Taiko drums.

Are Cartier watches quartz? ›

Most Cartier watches are quartz, but the iconic Tank watch is automatic. While quartz watches work due to a pre-installed battery, automatic watches use a spring system and are self-winding.

Why is quartz watch so cheap? ›

Quartz Watches Price

On the other hand, there really isn't much that goes into a quartz movement, outside of a battery and a circuit. As such, they can be pumped out of factories for a much lower price; resulting in a lower retail cost for most quartz watches.

How can you tell if a Chanel watch is real? ›

You should always expect to see the Chanel logo with the Registered Trademark embossing on the back. Some models will additionally have the J12 logo below the Chanel logo, but not always.

Does Chanel go up in price? ›

Chanel has been regularly raising prices on all of its classic styles including the Chanel Reissue, Wallet on Chain and Boy bag. Chanel Wallet on Chain and Boy bag prices have increased at a slightly slower rate. A Medium Chanel Boy bag has increased from $4,700 in 2018 to $6,600 in 2023.

How do you authenticate Chanel J12? ›

On many fake J12 watches, the screws are placed too deep and the engravings are low quality. Certain J12 models have two circular engravings around the case back, one thing that counterfeiters often get wrong is the correct spacing between these lines.

Do watches need to be cleaned? ›

Watches are incredibly intricate, and keeping them clean and preventing dust and moisture from building up inside the case is essential for maintaining proper function for the lifetime of your watch.

How often should I clean Rolex? ›

How Often Should You Wash a Rolex? Weekly washing is advisable. Monthly washing using a very soft brush helps prevent the build-up of hard dirt and grime.

How often does a watch need to be serviced? ›

As a general guideline, it's recommended to have your watch serviced every 3-5 years if you wear it regularly, and every 5-7 years if you wear it occasionally. Regular servicing can ensure that your watch remains accurate and can extend its lifespan, allowing you to enjoy its functionality and style for years to come.

How long do expensive watches last? ›

Mechanical watches are designed to last a lifetime, and if taken care of they can last multiple lifetimes. Normal wear and tear from everyday wear is expected with watches, which is why it is recommended to service them every 3-5 years.

Can jewelers clean watches? ›

Jewelry Store Watch Cleaning

Even if you clean your timepiece regularly, it's still important to bring the watch to a jeweler occasionally. A professional watchmaker can get all of the spots you could not. This is especially vital if the watch is not water resistant, as it can be difficult to clean a leather band.

How long can a watch last without servicing? ›

Now, though, automatic watches, when fully wound, can last for days or weeks at a time without additional winding. For an average automatic watch, you're looking at between 40-50 hours of life. There are some that last longer, but this is typical. And for most people, that's plenty of time.

How many years do Rolex watches last? ›

In the majority of cases, a Rolex timepiece can last a lifetime, especially if it's serviced regularly. While Rolex recommends service every ten years, it's a good idea to have your watch looked at every 5 to 7 years to ensure optimal performance.

What happens if you never service your watch? ›

Reduced Accuracy: A watch that hasn't been serviced in a long time can lose accuracy, meaning it may gain or lose time or stop working altogether. The lubricants used to keep the parts moving smoothly will eventually break down and dry out, causing friction and wear.

What watches don't need servicing? ›

Because they have far fewer moving parts than mechanical watches, Quartz watches do not need the same maintenance and service as mechanical watches do. That being said, it is worth cleaning your Quartz watch whenever you change the battery. Digital watches have no moving parts, so they need no service at all.

How much is it to service a watch? ›

A simple luxury mechanical watch service can cost between $150 - $250, while a multi-complication luxury service can cost between $1500 and $2500.

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