FAQ(s)
- Is Catherines Platinum still in business?
Yes, Catherines Platinum will continue to serve its valued customers online at catherines.com.
- Can I still use my card?
Yes, you can continue to use your Catherines Platinum Credit Card for all purchases online at catherines.com.
- Do I still need to pay my bill?
Yes, please see your most recent billing statement or sign into your account for balance information. Not signed in? Sign in now. See question below for current payment methods.
- How can I pay my bill?
You can pay your bill using the following methods:
- Online: Make a payment now. Not signed in? Sign in now.
- Mail: Pay by mail. Not signed in? Sign in now.
- Phone: Call Customer Care at 1-800-995-9450 (TDD/TTY: 1-800-695-1788). An expedited fee may apply.
- Comenity's EasyPay: Pay securely without setting up an account. Select here to pay.
Please note: In-store payments are no longer being accepted.
- Will I still be eligible to receive rewards when using my Catherines Platinum Credit Card online?
For information regarding rewards or other Catherines Platinum policies please visit: https://www.catherines.com/customer-service.
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