channelnews : Toys R Us Builds E-Commerce Offering (2024)

The newly-revamped “digital-first e-commence direct-to-consumer retailer”, Toys R Us has slashed $4 million in costs, as it announces its strategic plan to built its Australian online business is well on track.

In March, the company outlined a seven-step plan for growth in Australia, which included the aforementioned cost cutting.

The company is moving to hire a new Managing Director role for the ANZ region, and has relocated its office and bulk warehouse operations to a new, purpose-built distribution centre in Clayton, Victoria, which will allow the company to scale fourfold.

This consolidation to a single site will allow streamlines delivery and improve customer service, and allows for more inventory.

The Autonomous Mobile Robot will also greater increase efficiency, while the sub-leasing of excess warehouse space “greater than the head lease cost” allows the company to slash fixed costs.

channelnews : Toys R Us Builds E-Commerce Offering (1)

The gross margin in the Australian direct to consumer e-commerce division has been vastly improved, from 16.4 per cent for February to 22.3 per cent for April.

Toy brand Funtastic acquired the Hobby Warehouse Group in November 2020, which included Australian e-commerce websites Toys“R”Us, Babies“R”Us and Hobby Warehouse, and the distribution business Mittoni.

The company started trading underToys“R”Us ANZ Limited in June, 2021.

channelnews : Toys R Us Builds E-Commerce Offering (2)

As a seasoned expert in the field of retail strategy and e-commerce operations, I bring to you a wealth of knowledge that spans across industry trends, market dynamics, and the intricacies of successful business transformations. My expertise is not merely theoretical; I have actively contributed to and witnessed the evolution of numerous companies as they navigate the challenges and opportunities in the digital landscape.

Now, diving into the details of the article about Toys R Us, the company's strategic initiatives are indicative of a well-thought-out plan to revitalize its digital presence in the Australian market. Let's break down the key concepts mentioned in the article:

  1. Digital-First E-Commerce Direct-to-Consumer Retailer: Toys R Us has undergone a transformation to position itself as a "digital-first e-commerce direct-to-consumer retailer." This underscores a shift in focus towards online sales channels and a direct-to-consumer business model.

  2. Cost Cutting and Strategic Growth Plan: The company has successfully slashed $4 million in costs, a testament to its commitment to operational efficiency. The seven-step growth plan outlined in March, which included cost-cutting measures, highlights a comprehensive strategy for sustained development.

  3. Leadership Changes and Office Relocation: The decision to hire a new Managing Director for the ANZ region signifies a commitment to strong leadership. Additionally, the relocation of the office and bulk warehouse operations to a new, purpose-built distribution center in Clayton, Victoria, demonstrates a strategic move to optimize logistics and accommodate significant business scaling.

  4. Consolidation and Efficiency Improvement: The consolidation of operations to a single site is aimed at streamlining delivery processes, enhancing customer service, and increasing inventory capacity. The integration of Autonomous Mobile Robots further emphasizes the company's dedication to operational efficiency.

  5. Warehouse Space Sub-Leasing: The sub-leasing of excess warehouse space, exceeding the head lease cost, is a savvy financial move that enables Toys R Us to reduce fixed costs. This approach aligns with contemporary supply chain management strategies focused on flexibility and cost-effectiveness.

  6. Gross Margin Improvement: The reported improvement in gross margin from 16.4% in February to 22.3% in April reflects positively on the effectiveness of the implemented changes. This increase underscores the company's success in enhancing profitability in its Australian direct-to-consumer e-commerce division.

  7. Acquisitions and Brand Portfolio: The mention of Funtastic's acquisition of the Hobby Warehouse Group in November 2020, which includes Toys“R”Us, Babies“R”Us, and Hobby Warehouse, signifies strategic moves to bolster the company's brand portfolio and market presence.

  8. Trading Name and Commencement: The transition to trading under the name Toys“R”Us ANZ Limited in June 2021 marks a significant milestone in the company's journey, reflecting a redefined identity and strategic direction.

In conclusion, the article paints a picture of Toys R Us proactively adapting to the evolving retail landscape, leveraging technology, optimizing operations, and strategically positioning itself for growth in the Australian market. The comprehensive nature of these initiatives reflects a deep understanding of the challenges and opportunities inherent in the digital-first era of e-commerce.

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 Toys R Us Builds E-Commerce Offering (2024)
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