Code of Ethics in a Salon (2024)

By Chron Contributor Updated March 04, 2021

Developing and following a code of ethics for your salon business helps you set the tone for your employees, reassure your clients that you have their best interests at heart, and establish your salon as a reputable, professional place of business. Your code of ethics should cover employee behavior within the salon, treatment of your customers, and interactions with other salons.

Include the salon rules and code of conduct in employee training and handbooks and periodically evaluate how well your employees are following the code. Post it prominently in your salon where customers can see it so they are familiar with your ethical philosophy.

General Operating Philosophy

Your beauty salon policies and ethics should be clear, concise and comprised of key concepts that support the operation of an honest, reliable and quality-focused salon. The code might include a statement that you will not discriminate against employees or customers based on race, sex, religion, age or ethnicity. It might also include your commitment to use only safe products, and a promise to openly post charges and payment policies. Include language about following hygiene and safety procedures to fully protect your customers, as well as your promise to keep the licensing and registration of the salon and all employees current as required by law.

Employee Conduct

Include key elements of your salon employees' required conduct in the code of ethics. Use statements such as "employees will respect their coworkers' property," and "employees will treat all clients with dignity and respect." Include prohibitions against poaching clients from other stylists and bad-mouthing other stylists' work or abilities, says Hairdresser Career Development Systems. Encourage your employees to exhibit the highest levels of integrity and professionalism in their dealings with clients and each other.

Dealing With Your Customers

Customers are the lifeblood of any small business, and never more so than in a service business catering to their self-image. Salon etiquette for staff should cover keeping customers happy by responding to their needs and desires, and treating them with respect to retaining current clients and attract new ones. Emphasize the customer's primacy in the salon, stress your commitment to protecting their privacy and maintaining their confidences, and encourage their cooperation in adhering to scheduled appointments. Be especially prudent with safety and hygiene, says Beauty eBooking.

Professional Coexistence With Competitors

While you cannot control how other salons in your area conduct business, you can require your employees to conduct themselves professionally with regard to competitors. This section of your code of ethics might include your stated commitment to not spread negative information about your competitors, a promise to refrain from deliberate attempts to steal their customers, and a commitment to adhere to recognized industry standards of service and conduct.

Code of Ethics in a Salon (2024)

FAQs

What is an example of salon code of ethics? ›

Use statements such as "employees will respect their coworkers' property," and "employees will treat all clients with dignity and respect." Include prohibitions against poaching clients from other stylists and bad-mouthing other stylists' work or abilities, says Hairdresser Career Development Systems.

What is the code of ethics in cosmetology? ›

Conduct business and professional activities with honesty, dignity and integrity, and with respect for the inherent worth of all persons. Refuse to unjustly discriminate against clients or other ethical professionals. Safeguard the confidentiality between practitioner and client at all times.

What is code of conduct in salon? ›

Your premises and all tools and equipment are maintained to ensure the health & safety of clients, visitors and people working in the salon. Rigorous hygiene and cleanliness routines are followed, for example, equipment and tools such as clippers, tweezers, brushes and combs must be sterilised.

What is the importance of code of ethics in beauty salon? ›

Ethical business practices in a salon help to build trust with everyone around you, from employees to prospects to customers. Salons that have a code of ethics show the world they are professional, reliable and credible.

What are the five 5 codes of ethics? ›

The revised Code establishes a conceptual framework for all professional accountants to ensure compliance with the five fundamental principles of ethics:
  • Integrity.
  • Objectivity.
  • Professional Competence and Due Care.
  • Confidentiality.
  • Professional Behavior.

What is the 7 code of ethics? ›

Section 7. Every teacher shall maintain harmonious and pleasant personal and official relations with other professionals, with government officials, and with the people, individually or collectively.

What are some ethical issues in a beauty salon? ›

Ethical issues encountered in the beauty salon range from the treatment of those who are unable to provide informed consent to truthful communication about skin care products, from privacy and data protection to the management of incidental findings and signs of domestic violence, and from the protection of junior ...

What are the main code of ethics? ›

The main types of codes of ethics include a compliance-based code of ethics, a value-based code of ethics, and a code of ethics among professionals.

What is the basic code of ethics? ›

A code of ethics or ethical code refers to a set of guidelines, standards, and principles that a company adopts and that must be adhered to by its workers. A code of ethics is usually in a written form. It is a document that outlines the core values and ethics of a business that professionals must live by.

What policies should a beauty salon have? ›

8 Salon Policies, Procedures to Streamline the Salon Experience
  • Tardiness. Late clients can derail the rest of your bookings for the day, but should you turn them away? ...
  • Late Cancellations and No-Shows. ...
  • Payments, Gratuity and Refunds. ...
  • Age Requirements. ...
  • Cell Phones. ...
  • Pets. ...
  • Health History and Illness. ...
  • Privacy.
Mar 21, 2018

What are workplace policies in a salon? ›

The work place should provide clean and hygienic facilities, including the availability of drinking water, changing areas where required and toilets and first aid rooms in larger organisations. Both customers and employees should be protected against any risks that may occur as a result of activities on the premises.

What are the 4 principles in the code of conduct? ›

The 4 main ethical principles, that is beneficence, nonmaleficence, autonomy, and justice, are defined and explained. Informed consent, truth-telling, and confidentiality spring from the principle of autonomy, and each of them is discussed.

What are the code of ethics and why are they important? ›

It provides a common set of rules or standards for all in the profession to adhere to. It defines best practices for the profession. It provides a basis to meet compliance requirements for the profession. It provides a legal standard for the profession.

What is the main purpose of professional codes of ethics? ›

A professional code of ethics is designed to ensure employees are behaving in a manner that is socially acceptable and respectful of one another. It establishes the rules for behavior and sends a message to every employee that universal compliance is expected.

What are the 12 code of ethics? ›

Generally, there are about 12 ethical principles: honesty, fairness, leadership, integrity, compassion, respect, responsibility, loyalty, law-abiding, transparency, and environmental concerns.

What are the 8 ethical values? ›

This analysis focuses on whether and how the statements in these eight codes specify core moral norms (Autonomy, Beneficence, Non-Maleficence, and Justice), core behavioral norms (Veracity, Privacy, Confidentiality, and Fidelity), and other norms that are empirically derived from the code statements.

What are the 6 ethical values? ›

These values were identified by a nonpartisan, secular group of youth development experts in 1992 as core ethical values that transcend cultural, religious, and socioeconomic differences. The Six Pillars of Character are trustworthiness, respect, responsibility, fairness, caring, and citizenship.

What are the 3 golden rules of ethics? ›

Regard bad for yourself whatever you regard bad for others. Accept that (treatment) from others which you would like others to accept from you ... Do not say to others what you do not like to be said to you.

What are the 3 types of ethics? ›

Ethics is traditionally subdivided into normative ethics, metaethics, and applied ethics.

What are common ethical violations? ›

Common ethics violations include mishandling of client funds, conflict of interest, and lapsed licensing. Improper or fraudulent billing are ethics violations that can involve charging customers for services they did not receive.

What are the most common ethical violations? ›

TYPES OF ETHICS VIOLATIONS
  • Fraud or deceptive practices.
  • Subversion.
  • Unprofessional conduct.
  • Scope-of-practice violations.
  • Being unfit to practice.
  • Improper management of patient records.
  • Violation of state laws, federal laws, or regulatory rules.
  • Failure to report violations or errors.

What are some ethical violations? ›

Ethics violations such as discrimination, safety violations, poor working conditions and releasing proprietary information are other examples. Situations such as bribery, forgery and theft, while certainly ethically improper, cross over into criminal activity and are often dealt with outside the company.

What are examples of ethics? ›

Ethics, for example, refers to those standards that impose the reasonable obligations to refrain from rape, stealing, murder, assault, slander, and fraud. Ethical standards also include those that enjoin virtues of honesty, compassion, and loyalty.

What is a code of ethics give an example? ›

An example of a code of ethics would be a business that drafts a code outlining all the ways the business should act with honesty and integrity in its day-to-day operations, from how its employees behave and interact with clients, to the types of individuals it does business with, including suppliers and advertising ...

What is the professional code of ethics explain with example? ›

A code of ethics, or professional code of ethics, is usually a set of general guidelines or values. A code of conduct policy is typically more specific, giving guidelines for how to respond in certain situations. A code of conduct example would be a rule expressly prohibiting accepting or offering bribes.

What are the most important codes of ethics? ›

A personal code of ethics should include your most important values or ethics.
...
What to include in a code of ethics
  • Integrity.
  • Kindness.
  • Reliability.
  • Sincerity.
  • Respect.
  • Loyalty.
  • Honesty.
  • Accountability.
Feb 8, 2021

What is a list of personal code of ethics? ›

Some code of ethics examples include integrity, selflessness, honesty, loyalty, equality, fairness, empathy, respect, and self-respect.

What is the code of ethics for cleaning business? ›

For Your Clients - Code of Ethics

Charge consistent and fair fees to clients. No discrimination policy: race, religion, gender, age, sexual preference, or nationality. Provide prompt and polite handling of all requests and complaints. Meet and exceed the needs and expectations of customers.

What is standard code of ethics? ›

Rather, a code of ethics sets forth values, ethical principles, and ethical standards to which professionals aspire and by which their actions can be judged. Social workers' ethical behavior should result from their personal commitment to engage in ethical practice.

What is code of ethics in simple words? ›

A code of ethics is a set of official standards of conduct that the members of a group are expected to uphold. Code of ethics could also refer to an individual's personal values or sense of right and wrong.

What are 4 professional ethics? ›

Typically these include honesty, trustworthiness, transparency, accountability, confidentiality, objectivity, respect, obedience to the law, and loyalty.

What are good ethics? ›

A work ethic is a set of moral principles an employee uses in his or her job and it encompasses many of these traits: reliability/dependability, dedication, productivity, cooperation, character, integrity, sense of responsibility, emphasis on quality, discipline, teamwork, professionalism, respectfulness, determination ...

What are the 12 ethics? ›

Generally, there are about 12 ethical principles: honesty, fairness, leadership, integrity, compassion, respect, responsibility, loyalty, law-abiding, transparency, and environmental concerns.

What is ethics in workplace? ›

Ethics in the workplace is defined as the moral code that guides the behavior of employees with respect to what is right and wrong in regard to conduct and decision making.

What are the six ethical issues? ›

These principles include voluntary participation, informed consent, anonymity, confidentiality, potential for harm, and results communication.

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