An easy way to collect payments and fees for your business, fundraisers and events.
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How Does it Work?
What Will You Collect Money For?
Product Sales
Fundraising & Donations
Ticket Sales
Business Services
Group Gifts
Event Registration
Who Powers the Payment System?
Our payments platform combines the strength of Lumaverse Technologies solutions (like SignUpGenius)with Stripe, a leading payments provider. Together, Lumaverse and Stripe create LumaPay for SignUpGenius.
Fees and the Fine Print
- Buyers do not need to create a SignUpGenius account to make a purchase.
- Fees equal 5% of the purchase plus $0.50 per transaction.
- The seller decides whether fees are paid by the buyer or seller.
- Sellers can add images to sign up slots for product sales.
- Sellers can set up buyer discounts based on the date or quantity purchased.
Frequently Asked Questions
As the group organizer (or "Seller"), you will need to choose whether the buyer or the seller will pay the service fee equal to 5% of the purchase price plus $0.50 per transaction.
If you choose "Buyer," your participants will be charged a service fee that is added to their total at checkout. As the seller, you will pay no fees to collect money on sign ups.
If you choose "Seller," your participants will pay only the price listed on your sign up at checkout. The service fee will be deducted from the amount you, as the seller, collect.
When you first set up your SignUpGenius account to collect money, you'll be directed to set up aLumaPay, powered by Stripe, account. This will include a few steps including identityverification and withdrawal details. You will need to enter some profile information aboutyourself and/or the business, organization or group that you are collecting money for. Theentire setup takes only a couple of minutes!
Your first payout will typically be 7 days after the first successful payment is received. For the 2nd payout onward, your payout will typically occur on a 2-day rolling basis with daily automatic payouts. You can add or change bank account details any time through your LumaPay dashboard.
No problem! You can log in to your SignUpGenius account and fully or partially refund abuyer by accessing the admin toolbar at the top of your sign up and clicking the"add/edit/delete people" button.
Buyers will not be able to delete items off the sign up or cancel an order after they'vepaid. However, they can request a cancellation and/or refund from the seller, and the sellercan delete, move and/or refund them.
No. Your participants will simply need to pay with a credit card, debit card, or digital wallet(Google Pay or Apple Pay). The process is very easy for them!
There are two great options available if you want to offer a discount to those who sign upand pay. You have the option to offer a discount for people who sign up and pay early or youcan offer discounts based on the quantity of items purchased.
Yes! If you are collecting money for an item on your sign up, you can add one or more imagesto the slot. The first image will show on your live sign up, and participants will be ableto scroll through all of the images. The option to add images will be available when you setup your payment slots on Step 4 of creating your sign up.
Yes, you can collect money on your sign ups from Canada. When you set up yourLumaPay, powered by Stripe, account you'll be able to specify Canada as your country.
Helpful Resources
Collect Money on Sign Ups
See our helpful guide for details on getting started with LumaPay and adding payments on your sign ups.
Collect Money with SignUpGenius
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