What makes a fashion brand successful? Is it just luck or is there something that the most popular names have in common?
Many of the fashion brands that Certilogo works withare well known and well established in the market. However, our services are also well suited to brands that are still growing, and even brands that are at the beginning of their history. Later in this article we will see how we can help. Now, we would like to inspire these fledgling brands by sharing what we think are the aspects that helped some fashion companies to be so popular today.
Tips to create a successful fashion brand
Every successful fashion brand is unique in its own way, but there are certain factors that enable some of them to adapt to rapid economic change, to win the trust of consumers despite the passage of years, and not only to remain competitive but to lead the way. It is an approach that can be broken down into the following fundamental elements.
High quality
Let's start with the basics. Despite the popularity of Fast Fashion, high quality is a characteristic of the most successful brands.Quality is essential when it comes to offering a good product and also in terms of durability, which is an important factor for customer satisfaction. People don't want their clothes to fall apart after a few washes- they want clothing and accessories that will last.
"High Quality" depends on the raw materials used, the suppliers of reference, the production processes, and internal and external craftsmanship. Successful fashion brands invest time and money in the choice of materials, partners, machinery, and personnel, knowing that each element affects the perceived and real value of the finished product.
Design
Another product-related element that distinguishes successful fashion brands is design.
The design of clothing is what first catches the eye and now more than ever customers are looking for clothing that not only looks stylish but is also relevant and expresses something about them – modern trends or classic styles, minimalist look or colourful designs, down-to-earth wear or extravagant garments.
All successful fashion retailers also have one more element in common: a keen eye for detail. Attention to detail is essential because it allows them to create truly unique products that stand out from their competitors. It also helps brands create cohesive collections that look great together and appeal to customers’ individual tastes and needs.
Social Responsibility and an attention to sustainability
Today, successful fashion brands go beyond simply creating good products. They strive to create a positive impact on people and the planet as a whole through their actions and values. Many fashion companies have made it a priority to use sustainable materials, reduce their carbon footprint, promote ethical labour practices or support charitable causes, among other initiatives.
The attention given to sustainability opens up many opportunities for improving the way in which current products are designed and manufactured and also allows for the development of new materials. Moreover, these efforts strengthen customer trust in the brand, increase loyalty and give them an extra boost when marketing campaigns are developed.
Brand identity
Brand identity is key to any successful fashion company. This includes creating a strong brand image tailored to the target audience, culture, price range and other aspects that make the brand unique. The key is to make sure it stands out from the competition. To do so, brands focus on having a recognisable logo, establishing an easily identifiable aesthetic, and developing an ethos that your customers can connect to.
In fact, brand identity also means having reference values, knowing how to communicate them and not being afraid to take a stand on issues of public relevance. This brings like-minded consumers together and drives away those who think differently. It may sound frightening for a newborn fashion brand, but successful brands are not afraid of losing potential customers who do not share their vision - they are more interested in taking care of the right customers.
Marketing strategy
Developing a robust marketing plan is essential for any company looking to succeed in today's market.
Successful fashion brands are very good at leveraging different marketing channels, both online and offline. They are very consistent in their messaging and mix of advertising with customer engagement activities to create a community. In a way, brands are able to create their own world for users to enter, offering them interesting, entertaining, useful content, pampering them with digital loyalty programmes and personalised offers, not just self-referential advertising. They use digital marketing tools such as blogging, newsletters, social media, paid advertising, influencer partnerships, branded apps, etc., to get their message out more effectively and efficiently.
Their goal is to engage customers and build relationships with them over time.
Excellent customer service
Successful fashion brands understand that their success depends on the satisfaction of their customers. For this reason, they strive to provide an excellent experience when it comes to customer service, so that people feel supported and valued. What does it mean? Well, it means providing easy access to information about products (for example, through a FAQ page on the website or tutorials on YouTube), offering attractive promotions and discounts, offering flexible return policies, responding rapidly to complaints or requests for help, and maintaining an active presence on social media platforms where customers can easily reach out to a company representative. Today, companies can dramatically improve customer care thanks to artificial intelligence and chatbots, which can quickly answer questions and provide assistance 24/7.
A phygital customer experience
Many fashion brands focus on creating an experience for their customers beyond just selling them products. This could mean hosting exclusive events, offering personal styling services, providing discounts or special offers, or even launching loyalty programs. By engaging with customers in meaningful ways outside of sales transactions, fashion brands can foster relationships that will keep customers coming back time and time again.
But successful fashion brands go further. They focus on the customer experience as a whole to create a phygital customer experience. This concept, which combines physical and digital elements, includes an omnichannel approach. For example, a customer might see a product on e-commerce, try it on remotely via a virtual fitting room, buy it via an app but then pick it up at a brick-and-mortar shop. Or the customer could wander through the shelves of a shop, find an interesting garment, scan a QR code on the label, access information about its production, and then buy it later from home.
This approach allows companies to offer a more tailored experience to customers while collecting data on customer behaviour.
Data analytics
Data is the key to success for any business, and fashion brands are no exception. Data analysis tools allow you to track customer behaviour, analyse their preferences in terms of price, style and colour, identify areas that need improvement or where more resources should be allocated. They are also crucial for identifying counterfeit products and copyright infringements and for protecting customers from fraud.
In addition to analysing aggregated data, successful fashion brands strive to understand their individual customers. How? By asking for reviews and ratings. Customer feedback are important to continually improve products and services.
Finally, successful fashion brands collect data on the latest trends in order to remain relevant and attractive to their customers. Keeping track of cultural shifts, popular influencers, emerging markets, and new technologies are all essential components for staying ahead of the curve.
Trends come and go, but successful fashion brands stay ahead of them. Although it is not advisable to follow every single trend, identifying and focusing on those that are closely related to the products in which they specialise is a good way to stay competitive.
Conclusion
Today, successful fashion brands have to be agile and responsive to customer needs. They must use different channels to reach out to their customers, be creative in their approach, and leverage the power of technology. Through careful planning and execution, your fashion brand can create a powerful presence in the market that will lead you to success.With these elements in place, you can set your brand up for long-term sustainable growth.
