Community Forums - Sign in to the Verizon Community (2024)

Community Forums - Sign in to the Verizon Community (2024)

FAQs

What are the Verizon community forums? ›

The Verizon Community is a peer-to-peer forum where users can ask questions, provide solutions for others, and connect with each other about Verizon Fios and wireless products and services.

Why can't I sign in to My Verizon account? ›

Check the spelling of your username and password. You can tap the eye icon next to the password to check your password in plain text. If you are a first-time user, contact your administrator to make sure that your account is set up properly with the ELD Compliant and Mobile access options enabled.

Is 800-922-0204 really Verizon? ›

In an effort to combat the scammers, customers can call Verizon Wireless back at 1-800-922-0204 and the automated call attendant will confirm any recent legitimate customer service calls (often for an “account review” or to tell you about a past due balance) made to your number recently.

What are some of the top customer complaints about Verizon? ›

Top complaints that customers have with Verizon Wireless
  • Problems with products or services.
  • Billing errors.
  • Misleading advertising.

How to get free stuff from Verizon? ›

There are a few things you can do to get free stuff from Verizon. One is to sign up for a new line of service and add a new device. Another is to upgrade your current device. You can also get free stuff by referring friends and family members to Verizon, or by participating in Verizon's rewards program.

What is community forum website? ›

At its root, a community forum is a dedicated space where online users can raise questions, concerns, and ideas about a shared interest and expect a good amount of engagement from like-minded individuals and brands.

What is the difference between a forum and a social network? ›

What is the difference between a forum and social media? While both forums and social media facilitate online interactions, forums are more topic-focused and organized into categories.

How do I get back into My Verizon account? ›

My Verizon Website - Sign In
  1. From a web browser, navigate to the Verizon Sign in page.
  2. Enter the User ID or the 10-digit Verizon mobile number then click. Continue. . ...
  3. Click an authentication option: Text or Push Notification. If the phone can't be verified or is not text message capable, continue with Password steps.

Why am I not connected to Verizon network? ›

Network outage troubleshooting suggestions: Restart your device. Check the status bars on your device. If they're low or blinking, you're in an area with weak coverage.

How do I get my username and password for My Verizon account? ›

Forgot Username/Password - Mobile Broadband Portal
  1. To the right of the Password field, click 'Forgot Password' or 'Forgot User ID'.
  2. Enter the answer to the secret question then click. . If you can't remember the answer, click. Can't remember the answer. ...
  3. Enter a new password and confirm then click. .

Are there fake Verizon messages? ›

Spam text messages are on the rise. If you receive a suspicious text message claiming to be from Verizon, please forward it to us right away at S-P-A-M (7726). You can also report it to the Federal Trade Commission. Verizon will never ask for personal or account information by text message.

How do I actually talk to someone at Verizon? ›

Verizon Contact Numbers
  1. Mobile, 5G Home, LTE Home.
  2. Sales. 800-225-5499. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
  3. Service. 800-922-0204. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
  4. Technical Support. 800-922-0204. 8 AM - 9 PM ET (7 days/week)
  5. Fios.
  6. Sales & Service. 800-837-4966. 8 AM - 7 PM ET (Mon - Fri) 9 AM - 5 PM ET (Sat)

Whose number is 888 483 7200? ›

Report scams to Verizon by calling 1 (888) 483-7200, emailing phishing@verizon.com, or using the Verizon Message+ app.

What cell phone company has the most complaints? ›

Mobile network operators have significantly lowest satisfaction scores of the three options, with a 73 overall.
  • T-Mobile led the pack with an ACSI score of 76. ...
  • U.S. Cellular and Verizon followed closely behind at 74.
Jun 4, 2019

How do I escalate with Verizon? ›

When online escalations are not possible, customers can call 888-212-0139 (919-378-6390) to escalate tickets. Please reference the ticket number (e.g. 2015010212345). Managed services customers should contact the appropriate Managed NOC for escalation support.

What are the weaknesses of Verizon communications? ›

Weaknesses
  • Safety issues: Safety and breach of consumer privacy are primary concerns for telecommunication companies. ...
  • Dependence on the US market: Verizon depends heavily on its home ground market. ...
  • Unwanted data charges: Customers never acknowledge the extra charges.

Does Verizon have a package for seniors? ›

Verizon's 55+ Unlimited Plan features unlimited talk, text, and data at a discounted rate, starting at $62 monthly.

What apps do you get free with Verizon? ›

Verizon offers Hulu, Disney+ and ESPN+ free for wireless customers.

What is free with Verizon Unlimited? ›

Disney+ Premium (No Ads), Hulu (With Ads), ESPN+ (With Ads) included. Apple Music included as long as you keep the plan. Verizon Up rewards. 600 GB of Verizon Cloud storage.

What does Verizon do for the community? ›

Across the communities we serve, Verizon's employees are engaged in supporting neighbors and building community capacity. They give generously of their time, talent and financial resources to nonprofit organizations.

What are Verizon's core beliefs? ›

We operate according to the Verizon values of integrity, respect, performance excellence and accountability.

What are the three pillars of Verizon? ›

Responsibility. The Verizon Foundation focuses on 3 main pillars: digital inclusion, climate protection and human prosperity.

What are the three types of businesses that Verizon supports? ›

Or we'll call you.
  • Enterprise, government and education customers.
  • Fios, internet and phone customers.
  • Small and medium business wireless customers.

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