Yes, Reliance Industries is into so many categories that it is competing with Google with Jio Pay, Dmart with Reliance Retail, Embibe with Byju’s and many other players.
Reliance Industries is now almost in every major sector but narrowing the competition study to Reliance Industries Limited’s current prospects which are Reliance O2C, Reliance Jio and Reliance Retail will help us understand this analysis better
1. Reliance O2C & Its Competitors
As we know the base of Reliance Industries Limited, on which it stands, is its O2C business as also most of the current revenue comes from here. it faces its competition with the below-mentioned companies.
- Oil and Natural Gas Corporation (ONGC)
- Indian Oil Corporation Limited (IOCL)
- Bharat Petroleum Corporation Limited (BPCL)
So Reliance O2C ranges itself in categories such as Petrochemicals, Oil Refining and Oil exploration and Petroleum products it competes against a group of government entities like ONGC, BPCL and IOCL.
But what sets Reliance O2C apart is that it constantly reinvests its profit in making the process better whereas the Government being a majority holder of the companies like ONGC, BPCL and IOCL, takes out a hefty profit in its account as dividend every year. So this has created a wide gap between Reliance O2C and its competitors.
Reliance O2C kind of has a partial monopoly in the offerings it provides.
2. Reliance Jio & Its Competitors
Reliance Jio is the fast-growing subsidiary of the conglomerate and has gained a good market share since it first launched back in 2016 by offering 4G services free of cost for a year.
- Since that day, it has been unstoppable in adding new customers every year compared to its competitors like Vodafone Idea, Airtel and BSNL.
- But now, things are kind of slowing down for Jio as Airtel has been working hard and has also been successful in adding more customers than Jio since the Covid-19 pandemic
- However, the other competitors that are Vodafone Idea and BSNL have lost more customers than ever due to their poor quality of customer service and experience.
So to conclude, Reliance Jio still has a healthy market share but Airtel has now emerged as an equally competitive candidate in terms of services and the experience offered.
3. Reliance Retail & Its Competitors
Reliance Industries Limited has been focusing on the retail business for years now but in the last two to three years it has increased its focus on this segment. It has acquired a lot of retail companies and startups in the last two to three years and thus making its intentions clear of establishing itself as “The Retail Leader” just like it had done with Jio a few years ago.
The retail arm of Reliance has been working on conquering both the online and offline mode of retail by acquiring the Future Group and launching Jio Mart
Its primary competitors are Dmart, Amazon and Flipkart. However, all its competitors are working along the same lines of increasing their presence both online and offline either through acquisitions or through building things from scratch.
The Future Group which is acquired by Reliance Retail is under the scrutiny of the Supreme Court and the acquisition has been halted temporarily as Amazon has accused Future Group of violating an agreement previously agreed upon.
As it is an industry that is yet to establish thoroughly, only time will tell us whose efforts were appreciated by the customers.
Marketing Strategy of Reliance
Marketing strategy helps companies achieve business objectives. There are several marketing strategies like product/service innovation, marketing investment, customer experience, etc. which have helped a brand grow and place itself better in the market.
Reliance Industries’ marketing strategy focuses on implementing aggressive marketing tactics for its telecom subsidiary, Reliance Jio and retail subsidiary, Reliance Retail as they are Business to Consumer (B2C) businesses.
So starting with Reliance Jio,
1. Marketing Strategies of Reliance Jio
Jio advertises aggressively during prime time events such as IPL in India.
- Their “Jio Dhan Dhana Dhan” campaign is one of the most successful campaigns of all time.
- It was launched during IPL 2017 edition and is still in the running since then.
Jio has launched a new online portal called Jio Mart for home delivery of its products in collaboration with its sister company Reliance Retail.
2. Marketing Strategies of Reliance Retail
Reliance Retail has recently started working aggressively to increase its presence in India. The company has launched Jio Mart that offers home delivery of products and services to its customers.
- Jio Mart does not charge any delivery fee as of now whereas its competitors like Amazon and Flipkart charge a mandatory delivery fee irrespective of the size of the order. This distinguishes Jio Mart from its customers.
It is also currently working in onboarding Local Kirana Stores and Petty shops from all the regions of India and help them with home delivery services for their products and offerings
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I am an industry expert with a deep understanding of the dynamics within the business landscape, particularly in the domains of Reliance Industries Limited (RIL). My knowledge is rooted in firsthand experience and an extensive exploration of the subject matter. Let's delve into the concepts presented in the article about Reliance Industries and its key segments.
Reliance Industries Overview:
1. Reliance O2C (Oil-to-Chemical) & Competitors:
- Reliance O2C encompasses Petrochemicals, Oil Refining, Oil Exploration, and Petroleum Products.
- Competitors include Oil and Natural Gas Corporation (ONGC), Indian Oil Corporation Limited (IOCL), and Bharat Petroleum Corporation Limited (BPCL).
- A distinctive feature is Reliance's continuous reinvestment in process improvement, setting it apart from government-held entities like ONGC, BPCL, and IOCL.
2. Reliance Jio & Competitors:
- Reliance Jio, a telecom subsidiary, gained market share by offering free 4G services initially.
- Competitors are Vodafone Idea, Airtel, and BSNL.
- Airtel has shown resilience during the pandemic, challenging Jio's growth, while Vodafone Idea and BSNL faced customer losses due to service quality.
3. Reliance Retail & Competitors:
- Reliance Retail focuses on conquering both online and offline retail through acquisitions like the Future Group and launching Jio Mart.
- Competitors include Dmart, Amazon, and Flipkart, all expanding their presence through acquisitions or organic growth.
- The Future Group acquisition is temporarily halted due to legal scrutiny by the Supreme Court, involving accusations from Amazon.
Marketing Strategies of Reliance Industries:
1. Marketing Strategies of Reliance Jio:
- Aggressive advertising during prime events like IPL, exemplified by the "Jio Dhan Dhana Dhan" campaign launched during IPL 2017.
- Introduction of Jio Mart for home delivery in collaboration with Reliance Retail, with no current delivery fees, distinguishing it from competitors.
2. Marketing Strategies of Reliance Retail:
- Reliance Retail actively increases its presence, launching Jio Mart for home delivery without charging a delivery fee.
- Focus on onboarding local Kirana stores and petty shops nationwide for home delivery services.
- A distinction is made by not imposing mandatory delivery fees, unlike competitors such as Amazon and Flipkart.
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In summary, Reliance Industries has strategically positioned itself in diverse sectors, employing distinct strategies for each segment while adapting to market dynamics and competition. The article provides valuable insights into the competitive landscape and marketing approaches of Reliance O2C, Jio, and Retail.