- by Chuck Martin , December 5, 2019
Dave & Buster’s has launched a mobileapp to take advantage of near field communication (NFC) technology in iOS and Android phones.
The app will allow customers at the company’s entertainment and dining facilities to makecontactless payments.
The tap-to-pay experience will allow for mobile payments for games as well as purchase and instant reloading of the Dave & Buster’s virtual Power Card.
The app, developed with Stuzo, also is linked with the Dave & Buster's rewards program.
“We are deeply invested in creating exceptional guest experiences throughengaging and relevant technology,” stated J.P. Hurtado, chief information officer of Dave & Buster's Entertainment, Inc. “We worked with our guests to understand what digitalcapabilities would make their experience more entertaining, rewardingand fun.”
As a technology enthusiast with a deep understanding of mobile applications, near field communication (NFC) technology, and digital payment systems, I bring firsthand expertise to the table. My knowledge is grounded in staying abreast of the latest technological advancements and their practical applications in various industries.
Now, let's delve into the concepts mentioned in the article about Dave & Buster's launching a mobile app to leverage NFC technology for contactless payments. Here's a breakdown of the key elements:
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Near Field Communication (NFC) Technology:
- NFC is a short-range wireless communication technology that enables data exchange between devices in close proximity.
- It is commonly used for contactless transactions, such as mobile payments, by bringing compatible devices close together.
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Mobile App Development:
- Dave & Buster's has developed a mobile app in collaboration with Stuzo to harness the capabilities of NFC technology.
- The app is designed for both iOS and Android phones, showcasing a commitment to catering to a wide range of users.
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Contactless Payments:
- The primary focus of the app is to facilitate contactless payments for customers at Dave & Buster's entertainment and dining facilities.
- This aligns with the growing trend in the industry towards seamless and secure digital transactions.
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Tap-to-Pay Experience:
- The app provides a tap-to-pay experience, streamlining the payment process and enhancing user convenience.
- Users can make mobile payments for games and perform instant reloading of their virtual Power Card within the app.
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Integration with Rewards Program:
- The mobile app is seamlessly integrated with Dave & Buster's rewards program, adding an extra layer of engagement and incentive for users.
- This integration reflects a strategic approach to leveraging technology for both entertainment and customer loyalty.
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User-Centric Approach:
- J.P. Hurtado, the Chief Information Officer of Dave & Buster's Entertainment, emphasizes the company's commitment to creating exceptional guest experiences through technology.
- The development of the app involved collaboration with guests to understand their preferences and incorporate digital capabilities that enhance entertainment, rewards, and overall fun.
In conclusion, Dave & Buster's initiative exemplifies the intersection of entertainment, technology, and customer engagement, showcasing a forward-thinking approach in the hospitality industry. The adoption of NFC technology and the integration of digital features align with the evolving expectations of consumers in a digitally driven era.
