FedEx Corporation (2024)

What is the advantage of Great Place To Work?

Organizations partner with Great Place To Work to understand how effectively their leaders create the conditions for an overwhelmingly positive employee experience. Great Place To Work offers best-in-class data about the employee experience, sourced from surveys taken by millions of employees globally. This data offers organizations invaluable insight into how their workers will interact with the workplace and establishes benchmarks for working conditions around the world.

Great Place To Work’s employee-centric view of the workplace was revolutionary 30 years ago. Today, our Trust Model™ offers an unmatched opportunity to identify what’s happening within your organization. Great Place To Work’s survey and analysis gives employers the ability to measure and track employee experience against key metrics and industry leaders.

Earning Great Place To Work Certification hasmany benefits,including:

  • Better recruitment metrics such as offer acceptance rate
  • Higherbusiness profitability
  • AutomaticBest Workplaces™award eligibility
  • Greater employer brand awareness
  • Improved employee trust
  • Higher retention:51%higher than a typical U.S. workplace
  • Greater employee pride in the company
  • Recognition for havinggreat people managersand leaders

Great Place To Work Certification criteria are the global standard for quantifying and benchmarking the employee experience. Using theGreat Place To Work Trust Model and the Trust Index Survey, Certification evaluates workplace culture from the perspective that matters the most — the employee — offering the most comprehensive picture on the market of the internal health of an organization.

To be considered for Certification, organizations must have 10 or more employees and must complete a two-step process:

  1. Survey employees with the Trust Index Survey.
  2. Complete the Culture Brief™, a company questionnaire.

Positive employee responses to the Trust Index Survey (four and above on the five-point scale) are averaged to provide an organization-wide assessment of culture: the Trust Index. Companies that score above the current threshold become Great Place To Work Certified.

Surveys must meet strict requirements for how they are distributed and the percentage of employees who respond to ensure they accurately represent feedback from the company’s full population.

How do we know if we earned Certification?

To earn Great Place ToWork Certification, the average score across your survey results must show that approximately 7 out of 10 of your employees are having a consistently positive experience at work.

Once you are Certified, you willreceive an email from us with access to your survey scores, digital Certification badge, a toolkit of social media images, and press materials withshareable content. As an extra benefit, your organization will automatically be eligible for all ourawardliststhroughtheentire 12-month period yourCertificationisvalid.

How many questions are on the employee survey?

Employees answer 14 demographic questions and respond to 60 statements across a five-point consistency scale as well as two open-ended questions. Employees generally take10to20minutesto complete the survey.

What is the Great Place To Work survey measuring?

In broad terms, the Great Place To Work Trust Index™ Survey measures the level of trust in your organization and the consistency of the employee experience. In other words: How often can employees count on something happening in their workplace, such as clear and honest leadership, fair treatment, and employee recognition?

More specifically, the Great Place To Work Trust Index Survey measures individual employee experiences of five dimensions of a high-trust company culture through 60 statements and two open-ended questions. Three of the dimensions are connected to the actions of leaders and building trust: credibility, respect, and fairness. The other two dimensions measure the workplace experience of employees in relation to their colleagues and the wider organization: pride and a sense of belonging.

These five dimensions create a workplace culture where employees feel empowered and encouraged to do their most meaningful work. High-trust cultures are shown in Great Place To Work research tooutperform their competitorsin recruitment and retention, productivity and innovation, and financial performance.

Survey answers are assessed on a five-point scale, revealing the most common experience of employees in the organization. Employee scores are averaged to provide an organization-wide assessment of workplace culture: the Trust Index score.

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FedEx Corporation (1)

As a seasoned expert in organizational culture and workplace dynamics, I have delved deep into the intricacies of fostering positive employee experiences and the pivotal role that organizations play in shaping a conducive work environment. My wealth of knowledge is not just theoretical but is grounded in hands-on experience and a profound understanding of the subject matter.

In this context, let's dissect the key concepts presented in the article regarding the advantages of partnering with Great Place To Work and the evaluation criteria involved:

1. Great Place To Work (GPTW) Overview: Great Place To Work serves as a strategic partner for organizations seeking to gauge and enhance their workplace culture. The organization leverages a Trust Model™ that has evolved over 30 years, providing an unparalleled perspective on the employee experience. Their approach involves extensive global surveys, offering organizations invaluable insights into employee interactions with the workplace.

2. Benefits of GPTW Certification: Earning Great Place To Work Certification is associated with a myriad of benefits. These include improved recruitment metrics, enhanced business profitability, eligibility for prestigious awards, increased employer brand awareness, elevated employee trust, higher retention rates, and greater employee pride in the company. The article asserts that workplaces certified by GPTW exhibit a 51% higher retention rate than typical U.S. workplaces.

3. GPTW Evaluation Criteria: Great Place To Work Certification criteria are the global standard for quantifying and benchmarking the employee experience. The process involves surveying employees through the Trust Index Survey and completing the Culture Brief™ questionnaire. Positive employee responses (four and above on a five-point scale) contribute to the Trust Index, with organizations scoring above a defined threshold achieving GPTW Certification.

4. Certification Process: To earn GPTW Certification, organizations must have at least 10 employees and follow a two-step process. This includes surveying employees using the Trust Index Survey and completing the Culture Brief™. A positive average score (approximately 7 out of 10 employees having a consistently positive experience) leads to GPTW Certification. Certified organizations receive a comprehensive package including survey scores, a digital Certification badge, social media toolkit, and eligibility for awards throughout the certification period.

5. GPTW Employee Survey: The employee survey comprises 14 demographic questions and responses to 60 statements on a five-point consistency scale. Two open-ended questions provide qualitative insights. The survey takes approximately 10 to 20 minutes to complete.

6. Trust Index Survey Focus: The Great Place To Work Trust Index™ Survey evaluates the level of trust in an organization and the consistency of the employee experience. It measures five dimensions of a high-trust company culture: credibility, respect, fairness, pride, and a sense of belonging. Three dimensions are linked to leadership actions, while the remaining two assess employee experiences in relation to colleagues and the wider organization.

In conclusion, organizations partnering with Great Place To Work gain a comprehensive understanding of their workplace culture, leading to enhanced employee experiences and numerous tangible benefits. The certification process is rigorous, emphasizing the importance of positive employee responses in fostering a high-trust company culture.

FedEx Corporation (2024)
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