Fenced camps and humiliating conditions… Zara workers’ face violations in supply chains (2024)

Zara stores have been accused of labor abuses in supply chain subjecting workers to degrading conditions. This prompted many consumers to boycott the brand’s products.

The brand has been linked to forced labor camps in China, and its workers in Brazil are also subjected to inadequate working conditions.

In the Brazilian factories, workers work in fenced plants in the supply chains of Zara fairs, and their movements are constantly monitored.

Zara is one of the largest fashion companies in the world, and it is affiliated to the Inditex Group, and it has more than 3,000 stores spread in most countries of the world.

Zara stores

Usually big brands use overseas markets, mostly in Southeast Asia, which makes it difficult to monitor the rights of workers in supply chains, most of which complain of harsh working conditions.

International companies such as Zara, H&M, Pretty Little Thing, Asos, Bershka, and many others hide their labor abuses behind a complex chain of supply chains that are often in developing countries of the world that lack labor laws.

In March 2021, Inditex, the parent brand of Zara stores, issued a statement on its own website, confirming the company’s business policies.

The statementstated that they “take a zero-tolerance approach towards forced labour of any kind and have stringent policies and actions in place to ensure that it does not take place anywhere in our supply chain”.

This statement was present on the company’s website until March 25 of this year, and it was removed the next day.

many statements separating production from forced labour factories in Xinjiang had been released, after backlash hit many fast fashion brands, such as Zara, regarding their supply chains in the North-western region of China, Xinjiang.

Similarly, fast fashion brand H&M had also removed a statement condemning forced labour in Xinjiang, due to supposed confrontation with China over the continuation of their supply chains in the region.

This action is merely an example of one of the many brands, such as H&M, that have taken down statements due to pressure from China over its supply chains and cotton sourcing in the Xinjiang region.

Since 2016 the region has been rife with forced labour and re-education camps, with more than half of the population of the region made up of Uighur Muslims, approximately 12 million Uighurs.

Forced labour

However,despite heavy censorship and security, labour camps in Xinjiang subject workers to poor living and labour conditions, physical and mental abuse and forced sterilisation for Uighur women.

Another example of abuses taking place under third party supply chains can be seen in Zara’s factories in Brazil. The fashion retailer is sourcing clothing from Brazilian factories that have been engaging in modern slavery conditions with workers working up to 16 hours a day.

These Brazilian workers were additionally restricted with their freedom of movement and have been forced to work in cramped workshops in the city of Sau Paolo.

According to the investigations that have taken place throughout the past eight years, the Brazilian workshop had risked Zara entering a list of companies engaging in slave labour conditions.

With this, in 2015, Zara Brazil had also been found engaging in discriminatory labour practices, with the workshops banning the hiring of legal immigrants completely.

In 2017, labour violations had been so dire that Turkish factory workers had begun to sew pleas on the inside of clothing items to make customers aware of the mistreatment they are receiving.

These pleas had been stitched into clothing asking for help, they had exclaimed to the customers that although they had produced these clothes, they had not been paid a single dime for their backbreaking efforts.

The factory that had been supplying Zara and other fashion retail giants was called Bravo Tekstil and are still yet to pay off the wages and payments of over 140 workers.

Sales and ethics

Alarmingly, Zara is one of many fashion retailers that have neglected the rights of its workers, in exchange for lower production costs and increased sales.

As an internationally recognized brand, Zara should not allow such degrading and cruel working conditions for its employees down the supply chain.

For its part, ImpACT International for Human Rights Policies called for ensuring that full transparency is incorporated into their labour policies, to ensure that employees are protected throughout the production supply chain and that customers are aware of the production process behind the products they buy.

ImpACT also called for publishing relevant information on the brand’s supply chains, labour policies, human rights due diligence and labour practices.

The organization also said that the Zara must ensure that human rights due diligence and transparency are incorporated into the retailer’s policies, as set out by the United Nations Guiding Principles on Business and Human Rights.

In this light, brands such as Zara should publish what systems their brands have in place to monitor human rights due to diligence policies that are respected throughout all their international supply chains, ImpACT said.

ImpACT concluded that there should be “Incorporate robust policies to ensure that all workers under their supply chains are receiving an adequate living wage to ensure that employees are not entrapped by restrictive wages provided in the garment sectors across the world”.

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Fenced camps and humiliating conditions… Zara workers’ face violations in supply chains (2024)

FAQs

Fenced camps and humiliating conditions… Zara workers’ face violations in supply chains? ›

Zara stores have been accused of labor abuses in supply chain subjecting workers to degrading conditions. This prompted many consumers to boycott the brand's products. The brand has been linked to forced labor camps in China, and its workers in Brazil are also subjected to inadequate working conditions.

What is the controversy with Zara supply chain? ›

Over the past few years, Zara has had numerous allegations filed against them for their forced labour and 'slave labour' conditions in its factories across countries such as Spain, Brazil, Argentina and Myanmar.

How does Zara exploit its workers? ›

Major international fashion brands, including Zara, H&M and GAP, are exploiting Bangladesh garment industry workers, with some of them involved in unfair practices and paying the suppliers below the cost of production, according to a study published on Wednesday.

What is the ethical scandal with Zara? ›

In 2011, it was discovered that the Brazilian contractor in charge of the majority of Zara's production subcontracted to companies that used migrant workers in sweatshop conditions. Some of these migrant laborers were even teens, and the conditions at these institutions have been compared to slavery.

What are the accusations against Zara? ›

Zara and Uniqlo owners face investigation over profiting from alleged Uyghur forced labor in China. Leading fashion brands are facing a French probe over allegations they profited from exploiting forced labor in the Chinese Uyghur community to manufacture their products.

What problems does Zara face? ›

What is the biggest threat to Zara?
  • Competition: China's fast-fashion giant, Shein, is the world's biggest fashion retailer with a purely online presence. ...
  • Price War: Fast-fashion, Zara's primary niche, brings the latest trends from the ramp to the customers quickly and at low costs.

What is the biggest threat to Zara? ›

Zara Threats
  • The high end fashion merchandisers can be a major threat to them.
  • Economic downturn can also be a threat to their target segment.
  • There is a large amount of consumer switching taking place.
  • Fake imitations can decline the sale of Zara products and hurt business.

Does Zara violate human rights? ›

The study identified more than 100 cases of labour and human rights abuses in factories linked to fashion companies including Zara-owner Inditex, H&M Group and Mango. Harassment, intimidation, wage theft and attacks on unions were among the most commonly cited issues.

Does Zara pay their workers well? ›

FAQs About Zara

Hourly pay at Zara ranges from an average of $11.65 to $19.91 an hour. Zara employees with the job title Sales Associate make the most with an average hourly rate of $13.97, while employees with the title Sales Associate make the least with an average hourly rate of $13.97.

Does Zara pay their factory workers? ›

Over 150 employees are owed upwards of 650 000 euros for sewing Zara's clothing. When the factory closed without paying its employees, Zara's parent company, Inditex, vowed to create a “hardship fund” to pay back the workers for lost wages. It's now been over a year and the workers haven't seen a cent.

Has Zara ever been sued? ›

Zara USA, Inc., the retail clothing and fashion accessories store, has just been sued by hourly employees for owed wages. The lawsuit aims to recover overtime pay and other damages for alleged violations by the retailer under New York Labor Law (“NYLL”) and the Fair Labor Standards Act (“FLSA”).

Is Zara ethical good on you? ›

Its labour rating is 'not good enough'. Half of its final stage of production is undertaken in Spain, a medium risk country for labour abuse. It received a score of 31-40% in the 2021 Fashion Transparency Index. There is no evidence it ensures payment of a living wage in its supply chain.

Where are Zara sweatshops? ›

Retail fashion chain Zara is under investigation by Brazil's ministry of labour after a contractor in São Paulo was found to be using employees in sweatshop conditions to make garments for the Spanish company.

Who is Zara targeted at? ›

Who is Zara's target market? The Zara target market includes women and men, mainly younger adults in the age range of 18 to 40. This places the Zara segmentation strategy as largely focusing on Millennials and Gen Z, who are both fashion conscious and tech savvy.

What is the controversy with Zara kids? ›

Zara has come under fire in Britain after mums accused the clothing store of “sexualising children” in “completely inappropriate” campaign. Taking to Mumsnet, one mum posted several snaps that had made her feel “uncomfortable” while looking for shoes for her daughter.

What is the drawback of Zara's responsive supply chain? ›

The drawback of Zara's responsive supply chain is that it tends to sell more products at markdown than most of its competitors. one of the stages. information, product and funds. Which set of supply chain flows is correctly described?

What is Zara's supply chain approach? ›

Zara's supply chain incorporates just-in-time manufacturing principles to improve efficiency. Zara is able to get clothes designed, manufactured, and delivered to stores within just two weeks. They use a network of manufacturers worldwide to produce and deliver the small batches that Zara orders quickly.

Why does Zara defy most conventional wisdom of supply chain? ›

In the process, Zara defies most of the current conventional wisdom about how supply chains should be run. Unlike so many of its peers, which rush to outsource, Zara keeps almost half of its production in-house. Far from pushing its factories to maximize output, the company focuses capital on building extra capacity.

What is the controversy with Zara skirts? ›

A miniskirt sold by Zara, printed with cartoon frog faces, became a subject of social media controversy because of the graphics' resemblance to Pepe the Frog. Digital activists have claimed another head. Or, rather, skirt.

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