Find a Microsoft Store Near Me - Microsoft Store (2024)

FAQs

Does Microsoft have a physical store? ›

We are focused on our existing Microsoft Experience Centers and investing in our ongoing digital transformation journey to create a best-in-class experience for our customers. We have no plans to reopen physical retail stores.

Expert support in person

Supporting customers with online appointments for in-warranty Surface and Xbox devices. For repairs of other devices, additional support is available.

The Microsoft Store (formerly known as the Windows Store) is a digital distribution platform operated by Microsoft. It was created as an app store for Windows 8 as the primary means of distributing Universal Windows Platform apps.

Microsoft Headquarters and Office Locations

Microsoft is headquartered in Redmond, One Microsoft Way, United States, and has 221 office locations.

Microsoft Store applies quality and policy checks to all apps before they are published and provides an automatic update mechanism. This means that users can trust that the apps they download from the Store are free of malware, viruses, and other harmful or unwanted software.

On June 26, 2020, Microsoft announced that it would permanently close all of its physical retail stores in favor of a digital marketplace. Four stores would be renovated into "experience centers": New York City, Sydney, London, and Redmond.

The Store app may not be available if you're signed in with a local account, and if you don't see the Microsoft Store app on the taskbar, it might have been unpinned. If the Microsoft Store app isn't on the taskbar, it might have been unpinned. Here's how to search for it: Select Start and enter Microsoft Store.

Select Insert > Store. In Outlook, select Home > Store.

How do I contact the Microsoft Store? ›

For purchases made at Microsoft Store, contact customer service at 877-696-7786 with order number and any other information requested by a representative. For purchases made at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center with ​receipt.

You can chat internally with your coworkers, or chat with a guest user, such as a customer or a partner. If guest access is turned on for your business, you can just type an email address to add a guest to a chat.

Click the Start button at the bottom left corner of your screen. Type “Microsoft Store” in the search bar and hit Enter. The Microsoft Store app will appear and you can explore its digital offerings.

I have been told that Intune/Endpoint Manager will replace the Microsoft Store for Business early 2023.

The majority of Microsoft Stores were closed in March 2020 due to the COVID-19 pandemic. On June 26, 2020, Microsoft announced that it would permanently close all of its physical retail stores in favor of a digital marketplace.

Microsoft permanently closed its retail stores in the US and around the world last year, shortly after the pandemic began. The company has been moving store employees to areas that help sell to, train, and support Microsoft's business customers.

If you don't find Microsoft Store in a search: Make sure you signed in to your Microsoft account on your device. The Store app may not be available if you're signed in to a local account. Check with your administrator if you're using a work device.

At the Microsoft Experience Centres in New York, London, and Sydney, you can browse products, see product demos, learn about our technology, and purchase products.