Fluorescent Light Fixture And Tube Troubleshooting and Repair (2024)

On the home repair scale of 1 to 10 (10 being hardest), repairing afluorescent fixture is a 3 or 4... fairly simple but some basic electricalskills are necessary, such as being able to identify wires by color, strippinginsulation from the ends of cut wires, installing wire nuts and readinginstructions. I added the first and last with tongue in cheek... I knowmost of you are not color-blind and most of you can read... or you wouldn't be here!

Here are some common fluorescent freak-outs and some suggestedsolutions! Note that I will be primarily referring to fixtures usingstraight fluorescent tubes in this discussion. Curved tubes work in asimilar fashion but have different mounting methods.

I use the term "bulb" and "tube" somewhat haphazardly andinconsistently. My apologies. Both are correct, though"tube" is the more correct term and probably a little less confusing.

Fluorescent bulbs designed to replace incandescent bulbs instandard fixtures, such as in recessed lights or table lamps, have all the samefeatures of a fluorescent fixture. Alas, they cannot be repaired... theymust be replaced if they become defective.

Finally, let the buyer beware!! Parts for some small fluorescentfixtures may cost more than a new fixture!

Troubleshooting dead or flickering fluorescents...could be a bulb, the starter or the ballast!!

A dead fluorescent can be caused by lack of electrical power (tripped breakeror blown fuse), a dead or dying ballast, a dead starter or a dead bulb(s). Checkfor power first... then the starter (if applicable) and then the bulbs. When all else fails,the ballast should be replaced. Since it is the most expensive item, besure it really is dead!! Ahd check the price before you buy... someballasts are more expensive than new fixtures!!

When flickering is the issue, you still must do the same sort oftroubleshooting since all the same problems that can cause a lamp to notwork can also cause flickering... defective starters, defective bulbs or adefective ballast.

IMPORTANT: Flickering fluorescent tubes can cause the ballast tooverheat and fail prematurely! They can even cause a starter to burn out!Don't wait too long to fix the problem or you may end up with a biggerrepair!

Testing fluorescent tubes...

Firstand foremost... look at the bulbs! If either bulb appears to be very darknear either end the bulb is defective or close to failure. Notethe upper bulb in the left graphic... it is definitely approaching its goldenyears! Though this bulb is still producing light its days are numbered.

Thereis an electrode located inside each end of a fluorescent tube. Each hastwo visible pins which fit into the mounting sockets on either end of thefixture. By testing across these pins you can determine whether or not theelectrodes are intact. Electrically speaking, if there is continuityacross the pins, the electrode should be working. However, even ifthe electrodes are intact the bulb may not light. This can occurif some or all of the gas has leaked from the bulb... a condition for whichthere is no sniff test! Also, there may be a slight short in theelectrodes that gives you a positive reading but the electrode is in fact kablooey!

Thus, the most reliable way to test a fluorescent bulb is to install it intoa knownworking fixture. If you are troubleshooting a 4-tube fluorescentfixture, this is easy! Just remove one of the still-working pair of fluorescenttubes and replace it with each of the questionable tubes, one at a time. 99% ofthe time it will be one of the tubes that is the culprit.

What about pairs of fluorescent tubes?

A flickering fluorescent bulb means that it or one of a dependent pair ofbulbs in the fixture has bought the farm. In many fluorescent fixtures,power is sent through a pair of bulbs. If either bulb is bad, they mayboth flicker or one may flicker and the other show no life.

My philosophy of sensible repair is to always replace both bulbs.

Fluorescent tubes have such a long life and are so inexpensive (with theexception of some of the "natural light" bulbs) that it makes no senseto skimp.

I acknowledge that replacing all the bulbs is not the most economical solution...it's just a practical viewpoint from someone (me) whohas been paid to do this type of work for others (you). Fluorescent tubes are anoverall economical choice when compared to the alternatives! It just makes more sense to change both tubes at once. To receive asecond service call in a month because one of the other bulbs has gone bad isneither desirable from the customer's point of view ($$) or mine (pride in a jobdone right).

However, if both tubes are functional, the problem is with the ballast or,if applicable, the starter. The starter is replaced first, and if that does not solve the problem,the ballast should be replaced. Read on...

Does your fixture have a starter? Maybe...though probably not!

Afluorescent starter is a little gray metallic cylinder that plugs into a socketattached to the fixture's frame. Its function is to send a delayed shot ofhigh-voltage electricity to the gas within the fluorescent bulb. The delayallows the gas to become ionized so that it can conduct electricity.Because this process is not instantaneous, the bulbs will flicker for a fewseconds before lighting. Hence, a defective starter can cause eitherflickering or total darkness!

Most modern fluorescent fixtures do not use starters, so you might not findone if your fixture is less than 15 to 20 years old. When determiningwhether your fixture uses a starter, be sure to look underneath the bulbs...sometimes the bulbs have to be removed first to gain access to thestarter. If you do not see a starter... they are never hidden under anycovers or "trap doors"... your fixture is a modern"self-starting" type.

Starters are rated by wattage to the bulbs they will control. If youhave a fixture but have misplaced the starter, write down the wattage of anyof the fluorescent tubes and take that information to the hardware store,lest you be scolded by the mean clerk and sent home without supper... or astarter.

Sadly, there is no way for the home handyman to troubleshoot a starter except byreplacing it. Before replacing the existing starter, though, be sure it issecurely seated in the base by removing and then reinstalling it. Astarter is installed by pressing it into the socket and then turning clockwisetill it locks in place. To remove a starter, press in and turncounterclockwise... then withdraw the starter.

If you own fluorescent fixtures that use starters, always keep a few handyfor troubleshooting purposes! And don't forget to throw away used ones...most of the time it is impossible to tell the difference between a good and badstarter!

Replacing the ballast (or not) may have unexpectedside effects on your wallet!

I'm sure many of you wonder where the name "ballast" camefrom. After all, there is the nautical term "ballast" whichrefers to the contents of tanks on a submarine which control its buoyancy.Fill the ballast tanks with water and the submarine sinks... with air and itsurfaces.

A defective ballast in your fluorescent fixture may make you want to sink itin the nearest pond! Indeed, the cost of replacing the ballast in afixture may rival the cost of a new fixture... especially if you want to use amodern electronic ballast that lights the bulbs faster, runs cooler and is virtuallyhum-free. (Yes, Virginia, that hum when you flip on thefluorescent lamp is from the ballast, not the bulbs!)

When my customers ask my advice in this matter, I always lean to theaesthetic first. Do they like the appearance of the fixture? If not,add one point to the "replace it" side. Then I confront theceiling repair issue. If the new fixture is smaller or has a different"footprint" than the original fixture, the ceiling may need to berepainted to cover the unpainted area under the old fixture. Sometimes,ceiling texture also has to be touched up after a fixture is taken down!

Smaller fluorescent fixtures, such as those in kitchens to illuminatecountertops or built into furniture, follow the same basic criteria. Sinceyou may have a problem finding an exact replacement fixture (especially if thefixture is very precisely sized), replacing the ballast may be the best choice.

Thus, unless the fixture is absolutely hideous, replacing the ballast isusually the least expensive repair overall when all other factors areconsidered!

Replacing a ballast... just follow the colors!

To the left is a graphic of a two ballast, four-bulb fluorescent lampsystem, with the ballast cover off to expose the wiring. One look at the spaghetti-like wiring could make anyone lose theirappetite! But get the Rolaids... all is not lost! Within that snarlymess is order... just follow the colors!

Fortunately, most modern ballasts have a wiring diagram righton the body of the ballast, with the wire colors clearly marked. If not,the diagram will be packed in the box or printed on it.Asif that wasn't enough help, common ballasts often use the same color scheme,making the job about as easy as it can get!

Universal Lighting Technologies has lots of technicalinfo and even a ballast selection tool that is quite thorough. Visit their site at http://www.unvlt.com)

NOTE: Your new ballast may have the same wiring as your old one, but the wiring colors may differ. Be sure to compare them before disconnecting the old ballast.

Choosing the correct ballast...

Needless to say, when you go shopping bring your old ballast with you toassure you get the correct size. Size is not everything, though.Since you must purchase a ballast that is wired identically to theexisting one, your only choice is the type of ballast, magnetic orelectronic.

Magnetic ballasts are the old-time workhorses in the fluorescent world.They are inexpensive and will give 10 to 20 years of service. There weresome fluorescent fixtures in my father's gas station that were over 40 years oldand still working!!

Electronic ballasts are the new guys on the block. They have somespecific advantages over magnetic ballasts. First, they start more quicklythan magnetic ballasts. Second, they do not hum. Magnetic ballastshum right out of the box. The sound comes from the internal vibrationscaused by the magnetic core which supplies power to the bulbs. As theyage, magnetic ballasts tend to get louder and louder... till they finallyfail. Electronic ballasts are silent out of the box and remain so... tilldeath do you part.

Whether the additional cost of an electronic ballast is worth up to doublethe cost is up to you. I personally prefer the electronic ballasts becausethe hum makes me nuts. It's up to you!

Can you use a dimmer with fluorescent light fixtures?

Yes and no.Yes, there is a specially-designed dimmer switch that will work with somefluorescent fixtures. However, this type of dimmer is"ballast-dependent", meaning that each brand of fluorescent dimmerwill only work with certain ballasts from certain manufacturers.In other words, trying to find a dimmer to match your fixture may be amind-numbing chore. The ideal situation is to choose the dimmer and thelight fixture together to assure compatibility. Also, these dimmers willnot work for incandescent fixtures. You cannot mix fluorescent fixturesand incandescent fixtures on the same dimmer switch.

The "No" part of this question is that the "conventional"dimmer switches you can purchase at the hardware store are designed forincandescent lighting only, not fluorescent lighting. If you attempt touse them, the fluorescent fixture may work but only in the full-on position, ifat all.

Leaving Fluorescent Lights On... An Energy Saver??

Not necessarily! As with most things in life, moderation is the key tolongevity! Read our article on the facts and myths around the greatfluorescent shutoff! Click HEREfor the full article!

Other resources...

If you want some good technical information of testing ballasts, the mostcomplete source I have found on-line is The Lighting Center, at http://www.thelightingcenter.com/lcenter/technica.htm.

If you would like an in depth look at how fluorescent fixtures work, visit"How Stuff Works" for a detailed, high brow explanation, at http://www.howstuffworks.com/fluorescent-lamp.htm

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Fluorescent Light Fixture And Tube Troubleshooting and Repair (2024)

FAQs

How do you tell if it's the ballast or the bulb? ›

Obvious signs of a faulty ballast include burn marks, swollen casing, or (in the case of “ye old” magnetic ballasts) leaking oil. If you're still unsure if your ballast has bit the dust, you need to get your hands on a brand-new bulb and replace the current one.

What would cause a fluorescent light fixture to stop working? ›

defective starters, defective bulbs or a defective ballast. IMPORTANT: Flickering fluorescent tubes can cause the ballast to overheat and fail prematurely! They can even cause a starter to burn out!

What may be the problem if the fluorescent fixture does not start rapidly? ›

Check the starter. Check the ballast. Check the lamp you've used in the fitting is the correct size and fitting. If the issue persists, the tube needs to be replaced.

What are six possible faults for a fluorescent lamp failing to start? ›

Loose and defective holders. Defective fluorescent tube. Defective starter switch. Defective choke.

What is the most problem in fluorescent lamp? ›

Frequent switching results in early failure.

Fluorescent lamps age significantly if they're installed in an area where they are frequently turned on and off. Extreme conditions can cause the lifespan of a fluorescent lamp to be much shorter than that of a cheap incandescent.

Do you need an electrician to change a ballast? ›

Deciding between a ballast repair vs ballast replacement will really depend on several things. Don't rely on your skill level or your electrical knowledge. Always hire a certified electrician.

How do you know when a ballast goes bad? ›

When a ballast starts failing, it will typically buzz or causes the bulbs to flicker. These issues can sometimes happen while it is operating as expected, so it's important to check the equipment before assuming a replacement is necessary.

Should I replace the ballast or the fixture? ›

Magnetic ballasts are those that tend to hum when the lights are on, and when they go bad, they can drip a black tar-like substance down into the fixture. If your lights flicker or turn themselves off—and you're sure it's not due to bad tubes or bad sockets—it's time to replace the ballast.

What is the number one reason ballast fail? ›

Ballast failure is often caused by the surrounding environment—mainly heat and moisture. When it's too hot or too cold, a ballast can burn or fail to start your lamps. Heat, along with continuous condensation inside an electronic ballast, can cause corrosion over time.

What is the difference between a fluorescent starter and a ballast? ›

Unlike pre-heat—where the filaments receive current via the starter only to heat the mercury gas—with rapid start, the ballast keeps a small amount of current flowing continuously through the filaments. This causes the mercury gas to become ionised—that is, charged in a way that enables it to conduct electricity.

What is the life expectancy of a fluorescent ballast? ›

The average life expectancy of a fluorescent light ballast is 10-15 years. Any ballast beyond that age should be considered to be at a heightened risk of failure.

What is the simplest problem that can be diagnosed in fluorescent lamp? ›

The most common problem with fluorescent lights is flickering tubes. In most cases, flickering fluorescents are caused by a problem with one of three things: the starter, the tubes, or the ballast.

Why is my light not working but has power? ›

Circuit Overload

One of the common causes of lights not working is an overload of circuits. This happens when too many appliances are connected to one circuit, which means not enough current is available for each appliance or light fixture.

Why does my fluorescent light turn on but not bright? ›

Dim light or low lumen output is almost always the cause of one of two things: an old fluorescent lamp or an aging, bad ballast.

How do you know when a fluorescent light fixture is bad? ›

If your fluorescent lighting is displaying any of the signs below, it could be a symptom of a bad ballast:
  1. Flickering. ...
  2. Buzzing. ...
  3. Delayed start. ...
  4. Low output. ...
  5. Inconsistent lighting levels. ...
  6. Switch to an electronic ballast, keep lamp. ...
  7. Switch to an electronic ballast, switch to a T8 fluorescent.
Jul 19, 2019

Do fluorescent light fixtures have fuses? ›

Replacement fuses for your fluorescent fixture are available at hardware stores. If you cannot locate a fuse in your light fixture, it is probably a modern unit that does not have a fuse. The problem with your fixture may be a faulty ballast or blown bulbs.

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