Forget to spend an old gift card? Here's what happens to that money (2024)

Gift cards make great stocking stuffers — just as long as you don’t stuff them in a drawer and forget about them after the holidays.

Americans are expected to spend nearly $30 billion on gift cards this holiday season, according to the National Retail Federation. Restaurant gift cards are the most popular, making up one-third of those sales.

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Most of those gift cards will be redeemed. Paytronix, which tracks restaurant gift card sales, says around 70 percent of gift cards are used within six months.

But many cards — tens of billions of dollars’ worth — wind up forgotten or otherwise unused. That’s when the life of a gift card gets more complicated, with expiration dates or inactivity fees that can vary by state.

Here’s what to know about the gift cards you’re giving — or getting:

Loved, but lost

After clothing, gift cards will be the most popular present this holiday season. Nearly half of Americans plan to give them, according to the National Retail Federation.

But many will remain unspent.

Gift cards get lost or forgotten, or recipients hang on to them for a special occasion. In a July survey, the consumer finance company Bankrate found that 47 percent of U.S. adults had at least one unspent gift card or voucher with an average value of $187. That’s a total of $23 billion.

The gift of time

Under a federal law that went into effect in 2010, a gift card can’t expire for five years from the time it was purchased or from the last time someone added money to it. Some state laws require an even longer period. In New York, for instance, any gift card purchased after Dec. 10, 2022, can’t expire for nine years.

Differing state laws are one reason many stores have stopped using expiration dates altogether, says Ted Rossman, a senior industry analyst at Bankrate.

Use it or lose it…

While it may take gift cards years to expire, experts say it’s still wise to spend them quickly. Some cards — especially generic cash cards from Visa or MasterCard — will start accruing inactivity fees if they’re not used for a year, which eats away at their value. Inflation also makes cards less valuable over time. And if a retail store closes or goes bankrupt, a gift card could be worthless.

Perhaps consider clearing out your stash on National Use Your Gift Card Day, a five-year-old holiday created by a public relations executive and now backed by multiple retailers. The next one is Jan. 20, 2024.

…Or sell it

If you have a gift card you don’t want, one option is to sell it on a site like CardCash or Raise. Rossman says resale sites won’t give you face value for your cards, but they will typically give 70 to 80 cents per dollar.

The money trail

What happens to the money when a gift card goes unused? It depends on the state where the retailer is incorporated.

When you buy a gift card, a retailer can use that money right away. But it also becomes a liability; the retailer has to plan for the possibility that the gift card will be redeemed.

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Every year, big companies calculate “breakage,” which is the amount of gift card liability they believe won’t be redeemed based on historical averages. For some companies, like Seattle-based Starbucks, breakage is a huge profit-driver. Starbucks reported $212 million in revenue from breakage in 2022.

But in at least 19 states — including Delaware, where many big companies are incorporated — retailers must work with state unclaimed property programs to return money from unspent gift cards to consumers. Money that isn’t recovered by individual consumers is spent on public service initiatives; in the states’ view, it shouldn’t go to companies because they haven’t provided a service to earn it.

Claim it

All 50 states and the District of Columbia have unclaimed property programs. Combined, they return around $3 billion to consumers annually, says Misha Werschkul, the executive director of the Washington State Budget and Policy Center.

Werschkul says it can be tricky to find the holders of unspent gift cards, but the growing number of digital cards that name the recipient helps. State unclaimed property offices jointly run the website MissingMoney.com, where consumers can search by name for any unclaimed property they’re owed, including cash from gift cards.

Forget to spend an old gift card? Here's what happens to that money (2024)

FAQs

Forget to spend an old gift card? Here's what happens to that money? ›

Some cards — especially generic cash cards from Visa or MasterCard — will start accruing inactivity fees if they're not used for a year, which eats away at their value. Inflation also makes cards less valuable over time. And if a retail store closes or goes bankrupt, a gift card could be worthless.

What happens to the money from unused gift cards? ›

What happens to the money when a gift card goes unused? It depends on the state where the retailer is incorporated. When you buy a gift card, a retailer can use that money right away. But it also becomes a liability; the retailer has to plan for the possibility that the gift card will be redeemed.

What can happen to a gift card if you don't use it for years? ›

You may want to know the rules for your gift cards before you stash them away in a drawer for a rainy day. Some cards, mainly the generic cash ones, think Visa or MasterCard gift cards, will start charging inactivity fees if you don't use them within a year. Those fees can drain money from the card.

How much money is lost on forgotten gift cards? ›

Answer: The average unused amount is $187 per person, for a total of $23 billion. Questions: Why do you think that the balance on unused gift cards is so high? What strategies can a consumer use to make sure that they don't lose track of their gift cards?

How long can you keep a gift card without using it? ›

Federal Law

Under this Act, gift certificates, store gift cards, and bank gift cards can't expire for five years. The expiration date must also be clearly stated on the card. This law also places limitations on fees.

How do I get money off my unused gift card? ›

Here are some of the best options.
  1. Use an app to sell them. ...
  2. Sell them on gift card exchange websites. ...
  3. List them for sale on other websites. ...
  4. Sell them to a pawnshop. ...
  5. Sell them to people you know. ...
  6. Transfer the card to your bank account. ...
  7. Pay bills. ...
  8. Regift them.
Apr 8, 2024

What happens to the money on expired gift cards? ›

Some cards — especially generic cash cards from Visa or MasterCard — will start accruing inactivity fees if they're not used for a year, which eats away at their value. Inflation also makes cards less valuable over time. And if a retail store closes or goes bankrupt, a gift card could be worthless.

Can a gift card expire if you never used it? ›

In most cases, a gift certificate or gift card can expire after five years. But some state laws provide even greater consumer protections than federal law. If you're planning on buying a gift certificate or gift card—or if you've recently received one—you should learn how they work and what laws apply to them.

How long can a gift card be inactive? ›

Federal Law Offers Protections

Bank gift cards, which carry the logo of a payment card network (e.g., Visa, MasterCard), are also subject to Credit CARD Act protections and can be used wherever the brand is accepted. Under the law, a gift card cannot expire until at least five years from the date it was activated.

How many people forget to use gift cards? ›

Many people, however, stick gift cards in drawers and never use them. Or wait too long and the company goes bankrupt and shuts down. According to a recent Bankrate survey, 47% of U.S. adults have at least one unused gift card, gift voucher or store credit.

What percentage of gift cards never get cashed? ›

At the one year mark, just under 80% of cards are redeemed — and as time passes, they are less and less likely to see the light of day. At any given time, 10% to 19% of gift card balances remain unredeemed — and around 6% of gift cards are never even used.

What to do if you lose an unused gift card? ›

Call or visit the store where you purchased the gift card and ask who the store's gift card provider is. Explain that you need to call the gift card provider to get a replacement gift card.

What happens to unused gift card balances? ›

The simple answer is that the issuing company or retailer gets to benefit from that. Once a gift card reaches its validity period and it's still unused or there is a leftover balance, the issuing company gets a certain amount back.

Can gift cards no longer expire? ›

From 1 November 2019, gift cards and vouchers must be sold with a minimum three year expiry period and must clearly show the expiry date. If the card has an earlier expiry date written on it and is sold after this date, consumers will still get the mandatory three-year period.

Can I redeem an old gift card? ›

Find your gift card.

Look at the expiration date. As of 2009, gift cards can't expire within five years of the date they were issued. If it is older than five years ago, you can try to redeem it, but it may have already expired.

Do companies make money from unused gift cards? ›

But after a certain amount of time (typically, 6-24 months), the law also permits companies to turn these liabilities into what's called breakage income. This is the amount of money from gift cards that the company estimates will never be redeemed.

What happens to the money on a gift card when it expires? ›

Is your gift card expired? Despite the expiration date displayed on your Visa or Mastercard gift card, the funds on your card will never expire! The expiration date pertains solely to the card itself, not the funds.

Can you refund unused gift cards? ›

Gift cards do not expire. If lost, stolen, or damaged, the card can be replaced for any remaining value if satisfactory proof of purchase is provided. However, most states have mandatory cash-back requirements that can allow you to be refunded for the remaining balance on a partially used gift card.

Can you exchange unused gift cards for cash? ›

In some states, by law, you can exchange low-balance gift cards for cash. See a state-by-state guide here. However, refunds only apply to retail and restaurant gift cards, not bank-issued cash cards like Visa and American Express and in most states, the cards need to be less than $5.

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