ABOUT EGLUSA
Where are the EGLUSA gemological laboratories?
Who will analyze my items at EGLUSA?
What type of equipment is used in the EGLUSA laboratories?
How can I open a customer account?
How is EGLUSA related to other companies with “E.G.L.” in their names?
ABOUT GEMOLOGY, DIAMONDS, AND GEMSTONES
What is a gemological report?
Why is a gemological report important?
Will my diamond or gemstone always increase in market value?
Where should I buy a diamond, or colored gemstone?
My stone or jewelry was lost or stolen. Can you look out for it?
ABOUT EGLUSA’S SUBMISSION PROCESS
What kind of items does EGLUSA evaluate?
How can I submit an item?
My stone is set in jewelry. Do I need to have it unmounted before it can be analyzed?
What happens if I submit a stone and need to pick it up before the analysis process
is complete?
What is a resubmission fee?
ABOUT EGLUSA REPORTS
What kinds of reports does EGLUSA offer?
How can I verify the contents of an EGLUSA report?
How can I be sure that my stone or jewelry matches an accompanying report?
How do I replace a lost EGLUSA report?
Does EGLUSA offer preliminary results?
What happens if I do not agree with the analysis shown on EGLUSA’s
preliminary results?
Does EGLUSA evaluate diamond cut grade?
Does EGLUSA evaluate light performance in diamonds?
Does EGLUSA determine country of origin for any stones?
Does EGLUSA disclose when diamonds and colored gemstones are treated?
Does EGLUSA evaluate enhanced diamonds?
Does EGLUSA evaluate lab-grown diamonds?
Does EGLUSA evaluate rough diamonds?
Does EGLUSA use the SI3 grade in evaluating diamonds?
How can I learn more about the gemological terms on an EGL USA report?
ABOUT EGLUSA SERVICES
What online services are available to customers?
Does EGLUSA laser-inscribe diamonds?
Will EGLUSA analyze my gemstone in my presence?
Does EGLUSA provide appraisals?
