Frequently Asked Questions - Voortman Cookies and Wafers (2024)

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  • Do you use Artificial Colors?

    No. We do not use any artificial colors in our cookies.

  • Do you use Artificial Flavors?

    No. We do not use any artificial flavors in our cookies.

  • Do your cookies contain Trans Fats?

    No. Our cookies do not contain trans fat and have been this way since 2004.

  • Do you use High-Fructose Corn Syrup?

    No. There is no high-fructose corn syrup in our cookies.

  • Where are your cookies made?

    All of our cookies are made at our bakery in Burlington, Ontario Canada.

  • Is your facility allergen free?

    No, our facility is not allergen free. However, we take great care to ensure there is no cross contamination between our products.

  • Are your cookies suitable for vegetarians?

    Yes, our cookies are suitable for vegetarians.

  • Are your cookies suitable for vegans?

    Some of our cookies contain whey powder, milk chocolate chips and eggs, which are not suitable for a vegan diet. We encourage you to check the ingredient listing on each specific product. Since our bakery uses these ingredients in certain products, it cannot be considered a vegan friendly facility.

  • Are any or your cookies gluten free?

    No, our cookies are not gluten free.

  • Are any of your cookies nut free?

    Some of our cookies contain nuts but many do not. We encourage you to check the ingredient listing on each specific product. Even though we take all necessary precautions to ensure there is no cross contamination between products, our facility is not nut free.

  • Are your cookies kosher?

    All of our cookies are kosher dairy.

  • Are your cookies suitable for a dairy/lactose-free diet?

    Some of our products contain whey powder and milk chocolate chips, which are not suitable for a dairy or lactose-free diet. Since our bakery uses these ingredients in certain products, it cannot be considered a dairy-free facility.

  • Where can I find the nutritional information for your cookies?

    The nutritional information is listed on each product package. The ingredient listing can also be found on our website: www.voortman.com

  • Do your cookies contain MSG?

    No, our products do not contain MSG.

  • Why is there a dark spot in my wafer cookie?

    Sometimes during the baking process, a drop of wafer batter can drip onto the next wafer, creating a dark spot of burnt wafer. This is completely harmless to consume. However, if you have any concerns with our products, you can contact us.

  • Why are there brown flecks in my almond cookies?

    The brown flecks in our almond cookies are pieces of real, ground almonds.

  • Why are my cookies all broken?

    Unfortunately, in the transportation from our bakery to your home, cookies can sometimes break along the way. This can happen in our facility, on our trucks, at the grocery store, or even on the shelf! If you received a package that is broken and cannot be eaten, please return them to the store where you purchased them or contact us.

  • Why do your No Sugar Added cookies say they can produce a laxative effect?

    Dependent on the person and the quantity consumed, our Sugar Free cookies may cause a laxative effect in sensitive persons. This is due to the sugar substitutes used in these products.

  • How do I check the freshness date on my cookies?

    To check the freshness date, look on the right hand side, on the front of your package, to find 2 letters and 4 numbers printed in silver font. The letters represent the month and the numbers represent the day and year. For example: JL1417 2235 F (would be July 14, 2017).

  • What is the best way to store my cookies to keep them fresh?

    The best way to store your cookies and maintain optimal freshness is to keep them in a re-sealable bag or container.

  • Can your cookies be frozen?

    Yes, you can freeze our cookies in a sealed package prior to the freshness date.

  • Is your packaging recyclable?

    Please check with your municipal recycling guidelines.

  • I can’t find the type of cookies I want in my area. Can you ship them to me?

    We do not offer shipping at this time. Please contact your local retail store manager or check our website for local retailers in your area that may carry the product that you’re looking for.

  • What is a net carb?

    The term net carb simply refers to the carbs that are absorbed by the body.(Impact carbs) Not all carbohydrates affect the body in the same manner.Impact Carbs: Carbohydrates that are digested and turn into blood sugar. Non-Impact Carbs: elements of a product such as fiber and sugar alcohol’s that have little to no impact on blood sugar levels.

  • How are net carbs calculated?

    Net carbs= total carbs – non-impact carbs Or Net carbs = total carbs – fiber – ½ sugar alcohol

  • Should you count total or net carbs?

    It depends on what your goal is and how sensitive to carbs you are. Always consult any dietary changes with a health professional, especially if you have a health condition such as diabetes or heart disease.

Frequently Asked Questions - Voortman Cookies and Wafers (5)

Frequently Asked Questions - Voortman Cookies and Wafers (2024)

FAQs

Are Voortman wafers really sugar free? ›

Zero Sugar Vanilla Wafers

No artificial colors or flavors AND no high-fructose corn syrup. 30% Less Net Carbs Than Regular Wafers! *Based on independent U.S. retail sales data.

What country is Voortman cookies from? ›

There is no high-fructose corn syrup in our cookies. Where are your cookies made? All of our cookies are made at our bakery in Burlington, Ontario Canada.

What are Voortman cookies made of? ›

Enriched flour (wheat, malted barley, niacin, iron, thiamine mononitrate, riboflavin, folic acid), sugar, vegetable oil (canola, palm, palm kernel), sliced almond, water, interesterified soybean oil, invert sugar, spice (cinnamon, nutmeg, coriander, mace, cloves, allspice, ginger, cardamom), baking powder (baking soda, ...

Who owns Voortman cookies? ›

On December 2, 2019, Hostess Brands announced that it was purchasing Voortman from Swander Pace Capital for approximately US$320 million (C$425 million). The transaction was completed in January 2020.

Do sugar free wafers raise blood sugar? ›

Sugar-free foods made with sugar alcohols or artificial sweeteners will have fewer carbohydrates and sugars than their regularly sweetened alternatives. For this reason, they're less likely to raise blood sugar levels in people with diabetes, which is an important component of diabetes management.

Will sugar-free cookies raise blood sugar? ›

Artificial sweeteners are many times sweeter than sugar. Because of this, it takes only a small amount of artificial sweeteners to sweeten foods. This is why foods made with artificial sweeteners may have fewer calories than those made with sugar. Sugar substitutes don't affect your blood sugar level.

What is the number 1 cookie brand in the world? ›

Oreo is the best-selling cookie in the world. It is now sold in over 100 countries. Oreo was first produced in 1912 by the National Biscuit Company, now known as Na-Bis-Co.

Where are wafer cookies from? ›

Origin. Wafers' origin dates to the 9th century Western Europe where the first waffle tong or waffle iron was discovered. The term wafer was first included in Middle English by 1377. In the 1890s, Josef Manner manufactured the first hazelnut cream-filled wafer sandwich.

What are the ingredients in Voortmans Wafers? ›

Ingredients. Sugar, vegetable oil (canola, soybean, palm, palm kernel), enriched flour (wheat, malted barley, niacin, iron, thiamine mononitrate, riboflavin, folic acid), cocoa processed with alkali, cornstarch, natural flavor, salt, soy lecithin, baking soda, nonfat dry milk, egg.

Are Chips Ahoy actually baked? ›

Chips Ahoy! is an American chocolate chip cookie brand, baked and marketed by Nabisco, a subsidiary of Mondelez International, that debuted in 1963.

Who makes real vanilla wafers? ›

Nilla Wafers are vanilla-flavored, wafer-style cookies made by Nabisco, a subsidiary of Illinois-based Mondelēz International.

How old is Voortman cookies? ›

Voortman Cookies began in 1951 when two young Dutch brothers, William and Harry Voortman, opened their first bakery in Hamilton, Ontario. It took five years of dedicated baking and hard work before a Canadian grocery chain agreed to give Voortman Cookies shelf space in their stores!

Who are the competitors of Voortman? ›

Voortman Steel Group's competitors and similar companies include Aramine, Mantrac Group, P. Van 't Wout and Euromecc.

Are Voortman Cookies nut free? ›

Some of our cookies contain nuts but many do not. We encourage you to check the ingredient listing on each specific product. Even though we take all necessary precautions to ensure there is no cross contamination between products, our facility is not nut free.

Are sugar-free cookies actually sugar-free? ›

Some other terms you might see that also mean sugar-free are "free of sugar," "no sugar," or "zero sugar." But these foods can still contain artificial sweeteners, like Splenda or NutraSweet, and sugar alcohols, like mannitol or sorbitol.

Are sugar-free snacks really sugar-free? ›

Sugar substitutes taste sweet but don't contain sugar. They have fewer calories than sugar, and some have no calories at all. Foods labeled “sugar-free,” “keto,” “low carb” or “diet” often contain sugar substitutes, which fall into three categories: artificial sweeteners, sugar alcohols and novel sweeteners.

Are sugar-free sweets really sugar-free? ›

Sugar-free candies use artificial sweeteners or sugar substitutes to create a sweet taste while foregoing real sugar. Most of these sweeteners have fewer calories and carbohydrates than sugar, but not all of them are calorie-free or carb-free. Some sugar substitutes you'll see on labels include: Saccharin.

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