Get Amazon Refund Without Returning Item [2022 Trick] (2024)

The global e-commerce giant Amazon is the world’s largest marketplace, with more than 350 million products up for sale at any given time.

Deemed as one of the “Big Four” tech companies alongside Apple, Facebook, and Google, Amazon specializes in e-commerce, digital streaming, cloud computing, and artificial intelligence.

Amazon’s array of services is wide-ranging, but in this article, we will focus solely on returns on the Amazon online marketplace and the purchase of physical goods.

Why Does Amazon Refund Without Return?

Typically, when you apply for an Amazon refund, you’re required to ship the item back to them. In some cases, Amazon could determine that a refund can be issued without a return.

This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it’s not worth the logistical hassle. Allowing you to keep the item also helps the company retain its customers and build a more positive reputation.

If you don’t need to mail your item back for a refund, you’ll receive a notification in the Returns Center or a customer service representative will get in touch. It might be handy to learn some Amazon customer service hacks beforehand!

How to Get an Amazon Refund by Yourself

Before you even find out whether you’ll need to return your item or not, you have to initiate the refund process on Amazon. You can deal with the company on your own, or you can ask DoNotPay to do it for you.

Can you request a refund via

Yes / No

DoNotPay

Yes
Email

No

Phone

No
Letter

No

Website

Yes
In-person

No

On a related note, if you would like to demand a refund for your Amazon Prime membership, or learn how to cancel Amazon Prime, DoNotPay has got you covered there, too.

Request a Refund Through the Amazon Website

You can ask for your money back through the Amazon website, just follow these steps:

  1. Log into your Amazon account
  2. In the top right corner, under Accounts & Lists, click on the Your Orders section
  3. Find the order or item in question
  4. Select Problem with order
  5. Explain your issue with the order and why you require a refund
  6. Click Submit

Obtain a Refund on Amazon with DoNotPay

Get Amazon Refund Without Returning Item [2022 Trick] (1)

Getting your money back from Amazon can be a convoluted, time-consuming affair sometimes. There is, luckily, a much quicker way to go about it. What you need to do is team up with DoNotPay.

You need to do the following:

  1. Open DoNotPay in your web browser
  2. Click on Get Protected below the Chargeback Instantly option
  3. Answer to the chatbot’s questions as prompted (this will cover some important details about your bank and the Amazon transaction in question)
  4. Verify your signature
  5. Submit the request

Your bank will receive a refund request as soon as DoNotPay gathers all the required information from you. We will also attach the relevant VISA and Mastercard codes and regulations that will reinforce your case.

If you prefer to communicate with the vendor (i.e., Amazon) directly, DoNotPay can conduct this in your stead, too.

What Is Amazon’s Refund Policy Without Return?

The company’s Conditions of Use states that Amazon doesn’t take title to returned items until it arrives at their fulfillment center. A refund could be granted without needing a return, but this is decided solely at Amazon’s discretion. To find out more about Amazon’s returns and refunds, pay a visit to the company’s Returns Center.

In terms of their Physical Store Returns Policies, it’s important to note you can send back most goods bought at an Amazon Physical store for a full refund, no longer than 30 days since the original purchase date. Eligible items bought on Amazon.com can be sent back to a participating physical store location. You should use the Returns Center to figure out your return options for Amazon.com purchases.

Amazon Refunds—How Long Do They Take?

Typically, Amazon will start the refund process only after they receive the returned item. In the case when you don’t have to send back the goods, the process should be much quicker. When your refund request gets processed, it will typically take from three to five business days for the money to show up on your credit card. Bear in mind that this could take longer, depending on the original payment method.

Refer to Amazon’s table below for a clear breakdown of the refund methods and expected processing times for each of them.

Refund Method

Refund Time (After Request Is Processed)
Credit card

Three to five business days

Amazon.com Gift Card

Two to three hours
Debit card

Up to 10 business days

Checking account

Up to 10 business days
SNAP EBT card

Within 24 hours

Gift Card balance

Two to three hours
Promotional Certificate

No refund issued

Prepaid credit card

Up to 30 days
Shop with Reward Points

Up to five business days

How Can You Check the Status of Your Amazon Refund Request?

You can always check the status of your refund request under Your Account.

From there, you should:

  • Go to Your Orders
  • Select Order Details next to the order you returned or canceled

You will find the information you’re after under the Order Summary section.

DoNotPay Searches for Unused Services Among Your Subscriptions

Get Amazon Refund Without Returning Item [2022 Trick] (2)

Perhaps you’ve subscribed to Amazon Prime to qualify for free, express shipping for all Amazon purchases. Lately, however, you find yourself not using the service too often. Why not save some of your hard-earned dollars and let DoNotPay cancel the subscription for you?

Curbing your expenses with the help of DoNotPay has never been easier. When you connect our app to your email or bank account, it will sift through all of your active memberships and subscriptions, then recommend those that you should discontinue using as soon as possible.

To activate this feature, you can also:

  1. Open DoNotPay in your web browser
  2. Select Find Hidden Money
  3. Type in “Amazon Prime”

Sign Up for Amazon Prime Risk-Free

Get Amazon Refund Without Returning Item [2022 Trick] (3)

You can also sign up for Amazon Prime’s free trial by using DoNotPay’s Free Trial Card. Our virtual credit card produces random and unique credit card information, which isn’t linked to any bank account. You can use DoNotPay's virtual credit card generator to quickly create a new credit card you can use once and forget about those pesky unwanted charges.

In other words, if you want to cancel a service but forget to do so before the free trial runs out, that’s ok. Because you’ve used our Free Trial Card to try out an online service, you will not be charged a dime, even when the auto-renewal of your subscription charge kicks in.

The DoNotPay Free Trial Card works on three simple yet effective principles:

  • It creates random credit card information
  • It gets approved on free trial pages
  • It doesn’t get approved on subscription pages

This may well be the easiest way to save your hard-earned money!

DoNotPay Can Help you Get a Refund for Various Services

Don't you just hate it when you buy a product or service and realize it's not to your liking? Your money doesn't need to be wasted like that. With the help of DoNotPay, you can request a refund from any company, even the ones that officially offer no refunds, in just a couple of minutes. All you need to do is provide our chatbot with the necessary information, and we will fax a refund request to your bank. We can also contact the service provider for you and ask them to refund your payment. We can help you request a refund from:

  • Steam service, including any game on Steam, as well as a gift on Steam
  • Green Man Gaming
  • Walmart
  • Justfly
  • Best Buy
  • Target
  • eBay
  • Amazon, when you cancel your order

DoNotPay (and the Livin’ Is Easy)

Get Amazon Refund Without Returning Item [2022 Trick] (4)

There are days when even keeping your head above water feels like a success. If you’re inundated with what feels like a neverending list of obligations and chores, you might benefit from our state-of-the-art legal assistance app. DoNotPay harnesses artificial intelligence technology to automate and perfect various tasks, so you don’t have to deal with them.

Our app can assist you with:

  • Appealing speeding tickets
  • Dealing with bills you are unable to pay
  • Setting up a DMV appointment fast
  • Canceling subscriptions or memberships
  • Holding the line when calling customer service
  • Challenging traffic tickets
  • Suing people and companies in small claims court
  • Safeguarding yourself from stalking and harassment
  • Securing refunds for delayed or canceled flights
  • Requesting refunds from other companies
  • Taking revenge on scammers behind illicit robocalls
  • Contesting parking tickets
  • Managing credit card problems

Make haste and access DoNotPay from any web browser.

Get Amazon Refund Without Returning Item [2022 Trick] (2024)

FAQs

How do I get a refund on Amazon without returning the item? ›

Returnless refunds on Amazon are special types of refunds that allow sellers to compensate customers for incorrect or damaged orders without requiring them to send the product back. Sellers can either choose to issue a full refund or replace the product with a new one from inside the Seller Central returns dashboard.

How do I get a full refund from Amazon? ›

Here's how to do it in three easy steps.
  1. Go to pay.amazon.com and sign in, then click “Check your Amazon Pay orders.”
  2. Find your order and click “Details.”
  3. Under “Need to Resolve a Problem?” click “Choose a problem type” and select “Request return, refund, or cancellation.” It's that easy.
Oct 11, 2022

What happens if you get refund from Amazon but don't return item? ›

What is the Amazon Returnless Refund Policy? Basically put, 'refund without return' or the 'returnless resolution' is an Amazon policy where the buyer receives reimbursem*nt for an item without having to return said item. Yes, you read that correctly, they get to keep the item and their money.

Does Amazon actually check returns? ›

Every item returned to Amazon is carefully inspected through a rigorous process by our trained Associates,” a spokesperson told Nexstar via email. “If it meets our high standards to be resold as new, it's re-listed for sale.” That's the first and most obvious answer: It gets sold again.

Can you abuse Amazon return policy? ›

If you return 5-10 items per month or more than 10% of what you order for no reason other than that you changed your mind, you may receive a warning. If you continue returning items, your account will be suspended or you'll even be banned from Amazon. So be careful with impulse buying.

What items does Amazon not want returned? ›

  • Laptops, Kindles, and other computer equipment. Amazon has particular return restrictions for electronics, given the high price on these items. ...
  • Flowers. This is another obvious item. ...
  • Gift cards. Prepaid cards for services like video-game products or computer subscriptions aren't eligible for return. ...
  • Video downloads.
Apr 20, 2022

What is the maximum refund from Amazon? ›

The maximum amount that you can refund to a customer is 15% more than the previously charged amount or a maximum of $75 more than the previously charged amount, whichever is smaller. Also note that the maximum number of refunds allowed for a given charge is 10.

Does Amazon give easy refunds? ›

Instant refunds are either refunded to your credit card or issued as an Amazon.ca Gift Card balance, depending on the instant refund type you selected. You still need to return your items within 30 days. We typically process returns within 3-5 business days after the carrier delivers the item to our Returns Center.

Does Amazon refund 100%? ›

Amazon's return policy states that if Amazon is at fault for product damage or sending you the wrong item, they'll give you a 100% refund.

Does Amazon ever deny refunds? ›

Any items returned without original documentation will be rejected. Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.

What happens if you don t return try before you buy Amazon? ›

If you elect to keep a product or products in your Prime Wardrobe order, or if you do not return a product or products at the end of the trial, title to those products in your Prime Wardrobe order will pass to you when we charge you the purchase price.

Why does Amazon sometimes do Returnless refunds? ›

Amazon returnless refund is a process where sellers can refund customers without having to take the item back. This lowers costs for the seller, as they don't have to pay for shipping the item back. It also minimizes additional fees, as no restocking or processing fees are associated with this type of refund.

What is return abuse? ›

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.

Where do I buy Amazon returns? ›

Here are 4 ways to buy Amazon returns and save some money in the process.
...
  1. Check Out Amazon Warehouse Deals. The vast majority of Amazon returns end up in the online Amazon Warehouse section of the Amazon website… ...
  2. Buy an Amazon Returns Pallet. ...
  3. Do a Search on Amazon for “Liquidation Pallets” ...
  4. Buy Returns via Amazon Renewed.
Nov 29, 2022

Are Amazon return pallets worth it? ›

When choosing Amazon return pallets, most of the time you are paying a much lower cost per item than you would get from buying from retail stores and sometimes even wholesale. And even though some items in the pallet turn out to be unsellable, you can still keep them for your own use!

What do Amazon do with broken returns? ›

Defective Items After 30 Days

If your item becomes defective after the Amazon return period, Amazon will repair any defective item. The repair will be completed by the manufacturer or by a third-party repair service provider authorised by the manufacturers to repair their products.

Can Amazon used like new be returned? ›

A used or open box item purchased from Amazon Warehouse can be returned within 30 days of receipt of shipment. Renewed products come with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the item does not work as expected.

Does Amazon destroy returned items? ›

Now, Amazon has committed to zero product disposal, adding new options for sellers to refurbish, resell and liquidate returns instead of disposing of them.

How do you buy a return pallet from Amazon? ›

The best way to buy Amazon return pallets is directly through Amazon or through a liquidation company like Bulq or Liquidation.com. The more you are willing to buy, the cheaper the cost. Typically liquidated items from Amazon are sold either by the pallet or the truckload.

How do I request a refund? ›

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your profile icon.
  3. Select Payments & subscriptions. ...
  4. Find the order you want to return.
  5. Select Request a refund or Report a problem.
  6. Choose the option that describes your situation.
  7. Complete the form and note that you'd like a refund.

What does Amazon do with all the returned items? ›

If a product doesn't meet our standards for “new” goods, it will go through further inspection and, depending on its condition, could be resold as used through Amazon Warehouse, sold to liquidators, returned to the supplier, or donated to charity.

Can I request a refund on Amazon and still get my package? ›

Log into your account and visit the Customer Service portal. Once you've selected your order on Amazon's customer service portal, you should see the option “Says it's delivered, but it's not here.” Select this option and go to the next step. Usually, you can choose to request a refund or chat with an agent.

Does return reason on Amazon matter? ›

The return reason selected by your buyer doesn't matter. It's only advisory and you can completely ignore it when processing the return. Provide the buyer your shipping address or an unpaid return label.

Why did Amazon let me keep my return? ›

Why does Amazon Prime let customers keep some items they return? Some items, like food, can't be resold if they're returned for safety reasons. It doesn't make sense for Amazon to pay for return shipping when they know that they are going to dispose of the item.

Is refund abuse a crime? ›

Is “Return Fraud” a Crime in California? Return fraud can lead to theft charges. Return fraud is activity which can lead to the filing of theft or shoplifting charges in California. The most common return fraud schemes involve the return of stolen or altered merchandise for cash or store credit.

Can you get in trouble for returning stuff? ›

Can you be arrested for returning a used item of clothing to a store? The short answer is – yes, it is possible.

Do returns hurt your credit? ›

Yes, refunds can affect your credit score. A refund can lower your credit utilization — or the total amount of credit you've used compared to your overall credit limit.

Is Amazon pallet sale real? ›

But it's not a deal; it's a scam. Several Facebook posts allege that Amazon has so many lost and unclaimed packages piling up in its warehouses that the company is offering them to customers for only $1 apiece.

Does Amazon sell pallets of unclaimed items? ›

Amazon sells return pallets and overstock merchandise via their various liquidation resale programs: Amazon Warehouse for used merchandise online.

How much does it cost to buy an Amazon return pallet? ›

How much do Amazon return pallets cost? Amazon return pallets typically cost between $300 and $400. Prices vary because most of the pallets are sold via an auction. Keep in mind that once you purchase an Amazon pallet, you will most likely have to pay for shipping on top of that price.

Does Amazon have a liquidation site? ›

Your Amazon Liquidations orders will appear on your invoice, Order History, and Your Orders as fulfilled by Warehouse Deals, a division of Amazon.com. You can purchase Amazon liquidation items using standard payment methods. We do not accept wire transfers.

Why do people buy Amazon pallets? ›

People often buy these mystery return pallets so they can flip the items inside for a profit at a yard sale or online marketplace. The goal is to double what you spent on the purchase.

How can I buy a pallet of returns? ›

You can buy them direct from wholesalers or bid in an auction. There are a number of places you can buy them - including Amazon Liquidation Auctions. These sites also sell pallets: MartHill International.

Why does Amazon offer returnless refund? ›

Returnless refunds allow sellers to quickly resolve product issues such as defects or purchasing errors. In normal circ*mstances, refunds can take up to 3-5 business days and require customers to bring back the product in question. On Amazon, returnless refunds are an optional feature for Amazon third-party sellers.

How do I cancel a non returnable item on Amazon? ›

Go to Your Orders. Select the Request cancellation option and proceed further. The item(s) will be returned to us for a refund (if the payment is already made)

Can you send something back to Amazon without item in package? ›

Bring it to the drop off location with the item you want to return. You don't have to package your item in a shipping box. Erase any personal information from items that you're returning, such as laptops, cameras, and electronic devices.

How many refunds does Amazon allow? ›

You can do maximum 10 return. If you buy a book return after 6 day, you will get full refund.

Can I change my Amazon refund method? ›

You can choose your preferred refund method in the Online Returns Center. To see how long it takes for you to receive your refund, please see the table below. Note: Once the refund is issued, we are unable to change the refund method.

Can Amazon refund be denied? ›

YES, Amazon can reject a return. First off, you are required to submit a return request. IF approved, they will provide you with a Return Authorization Number & provide you with a return label to print out & affix to the package being returned.

Why is Amazon making me pay for return? ›

Your return shipment is free of charge in some cases. If you return an item using the return label provided in the Returns Center and the reason for return isn't a result of an Amazon.com error, the cost of return shipping will be deducted from your refund.

How do I get around a no refund policy? ›

Company Won't Give You a Refund? Here's How to Get Your Money Back
  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.

Will Amazon take back used items? ›

A used or open box item purchased from Amazon Warehouse can be returned within 30 days of receipt of shipment. Renewed products come with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the item does not work as expected.

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