GoodRx - Error (2024)

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GoodRx - Error (2024)

FAQs

Why are pharmacies not accepting GoodRx? ›

In rare occurrences, a pharmacist may not be aware of the agreement they have to honor GoodRx coupons, although they are contractually obligated to accept them.

What is going on with GoodRx? ›

GoodRx stock tumbles as 2022 revenue expected to take a hit from grocery chain prescription dispute. GoodRx expects its 2022 revenue to take a hit due to recent actions by one grocery store chain that represents a sizable chunk of its grocery prescription business.

Why is CVS not honoring GoodRx? ›

Can CVS Deny GoodRx? According to contracts signed between GoodRx and the Pharmacy Benefit Managers of participating pharmacies, all stores must accept GoodRx. Therefore, the only way CVS can deny GoodRx is when a CVS pharmacist rejects it for controlled substances.

What is the GoodRx controversy? ›

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.

Do pharmacies actually accept GoodRx? ›

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons! To find GoodRx prices and discounts at pharmacies near you, search for your drug on the GoodRx website, and scroll through the list of pharmacies on the drug price page.

Can Walgreens refuse GoodRx? ›

As far as we can tell, all Walgreens Pharmacy locations accept GoodRx coupons. However, Walgreens does not accept GoodRx Gold memberships, and they sometimes do not honor all GoodRx discounts on controlled substances.

Is there a lawsuit against GoodRx? ›

GoodRx class action overview:

Why: The plaintiff alleges GoodRx shared its customers' medical information with third-parties like Meta and Google, to target them with ads. Where: The GoodRx class action lawsuit was filed in a California federal court.

What is the new name for GoodRx? ›

Today, we're excited to announce that HeyDoctor is now GoodRx Care — a new name and new home for affordable online doctor visits and prescription savings, whether you have insurance or not.

Who bought out GoodRx? ›

11, 2022 /PRNewswire/ -- Wheel, the health technology company powering the future of care, today announced it will acquire GoodRx Care's backend virtual care technology, including its clinician-centric EMR, powerful clinical management tools, and flexible patient experience software.

How many times can I use GoodRx for the same prescription? ›

Unlike manufacturer copay cards, GoodRx coupons have no eligibility requirements, no activation step, and no restrictions on how many times the coupon can be used.

Who pays the pharmacy when you use GoodRx? ›

When a patient redeems a GoodRx discount coupon, the pharmacy pays a fee to the PBM, who splits the fee with GoodRx. GoodRx also takes in membership fees from consumers and marketing revenue from pharmaceutical companies that use its platform.

Is Walmart no longer accepting GoodRx? ›

As with most major pharmacies, Walmart is fully equipped to accept all valid GoodRx coupons. However, your GoodRx coupons or discount card must be presented when purchasing your medications in order for the discounts to be applied. Unfortunately, GoodRx Gold membership discounts are not accepted at Walmart.

Is SingleCare better than GoodRx? ›

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

Is Kroger no longer taking GoodRx? ›

According to Wall Street analysts, the grocery chain that no longer accepts the GoodRx discount card for some or all prescriptions is Kroger. Multiple consumer posts on Twitter have confirmed this awkward reality.

Are there other companies like GoodRx? ›

See how GoodRx compares to similar products. GoodRx's top competitors include Capital Rx, NowRX, and Waltz Health. Capital Rx is a healthcare technology company. It offers a pharmacy benefits management (PBM) platform that reduces administrative costs, improves patient outcomes, and…

Can pharmacists deny GoodRx? ›

Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.

What is the best pharmacy to use? ›

The Best Brick-and-Mortar Chain Drug Stores
PharmacyScore
Walgreens660
Rite Aid Pharmacy651
CVS Pharmacy646
Average Score in Category656
2 more rows
Nov 9, 2022

Is AARP prescription Discount Card free? ›

AARP® Prescription Discounts provided by Optum Rx®

Access your free discount card online and use at any participating pharmacy. This program offers a free prescription discount card that can be used at over 66,000 pharmacies nationwide for savings on all FDA-approved medications.

Why is GoodRx cheaper at different pharmacies? ›

GoodRx does not negotiate or set any medication prices. For GoodRx coupons, prices are negotiated between pharmacies or pharmacy purchasing groups and PBMs. GoodRx partners with PBMs to display the contracted price at each pharmacy.

Can I sue Walgreens for giving me the wrong prescription? ›

Without a doubt. You may sue a pharmacy for any losses incurred as a consequence of obtaining a different prescription than recommended or any other mistake. In fact, suing a pharmacy for providing the incorrect prescription, dose, or directions is critical.

Can I use GoodRx for Adderall? ›

Adderall XR is available as a generic medication and may be significantly cheaper compared to the brand version. Unless there is a specific reason you need the brand, the generic medication will be a better value. For even more savings, use a GoodRx coupon and pay just a fraction of the retail price.

How does GoodRx save people so much money? ›

Even more money is made when the consumer becomes a repeat customer. To be clear on this, when you use a GoodRx code, a PBM receives a portion of that. GoodRx then receives a percentage or a fixed payment from the PBM for directing the customer to that PBM's pricing and the pharmacy, the company explains.

How do I get rid of GoodRx? ›

To cancel your Gold membership:
  1. Sign in to your GoodRx Care account.
  2. Go to the GoodRx Gold tab under your account.
  3. Click the Cancel membership button.

What is cheaper than GoodRx? ›

SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

What did Kroger replace GoodRx with? ›

The Kroger Rx Savings Club is a membership program that offers reduced pricing on thousands of prescription medications.

Does GoodRx only work with generic drugs? ›

GoodRx is a free mobile app and website that helps Americans save millions of dollars every month by finding them the lowest prescription prices in their neighborhood. Use our price comparison resource on your mobile app or visit goodrx.com to save up to 80% on virtually all FDA-approved drugs—brand-name and generic.

What is the difference between GoodRx and GoodRx? ›

GoodRx vs. GoodRx Gold: What's the difference? Just like GoodRx, GoodRx Gold gives you access to drugs at discounted prices at popular pharmacies in your area. The big difference between GoodRx and GoodRx Gold is that you have to pay a membership fee to use GoodRx Gold.

What is the FTC GoodRx complaint? ›

The FTC's complaint against GoodRx, which accuses the company of sharing consumer's health data with advertisers, is the first of its kind to lean on an enforcement mechanism called the Health Breach Notification Rule, or the HBNR, that allows regulators to levy fines against bad actors.

Does GoodRx sell your data? ›

The FTC says GoodRX is required to notify any customers whose health information was shared with advertisers. As part of the settlement, GoodRX agreed to pay a $1.5 million fine and is “prohibited from sharing users' health data with third parties for advertising purposes,” according to the FTC.

Can you use GoodRx on multiple prescriptions? ›

To save time, the same GoodRx coupon or card can be used for different medications — but it may not provide the best price for every medication, depending on the contracted rates.

Can you get a 90 day supply with GoodRx? ›

This service could be right for you if you aren't able to get into your primary care provider and need a short-term supply (up to 90 days) of your medicine.

How much is the monthly subscription to GoodRx? ›

Go to gold.goodrx.com and click on “Start Your Free Trial Now” to create an account. Pick either an individual plan ($9.99 per month) or a family plan ($19.99 per month).

What are the pros and cons of using GoodRx? ›

GoodRx Pros and Cons Summary
ProsCons
Free and no sign-up requiredGoodRx Gold required for best prices
Big savings on prescription drugs, especially genericsDiscount card pricing may be different from coupons
Accepted by most U.S. pharmacies
Feb 10, 2021

Does Sam's Club take GoodRx coupons? ›

We recently added Sam's Club and their 560 retail pharmacy locations to our network of pharmacies that accept GoodRx discounts.”

Is GoodRx good for seniors? ›

With so many options out there, it's hard to know which cards are actually worthwhile. GoodRx is one of the most widely used and available prescription savings cards. The company is likely partnered with pharmacies near you, making it an excellent choice for seniors across the country.

What are the cons of SingleCare? ›

SingleCare Cons

Limited smart features: Unlike other prescription discount services like GoodRx, SingleCare doesn't have smart features like an automated spell check option in the event that you can't remember the name of your prescription.

Who owns SingleCare RX? ›

Bates is the CEO and founder of RxSense, a healthcare technology company offering solutions for pharmacy benefits management. RxSense is the company behind SingleCare, the prescription savings service that works with large pharmacies, including CVS, Walgreens and Walmart.

How long can you use GoodRx? ›

GoodRx coupons do not expire; you can use and reuse the coupons as often as you like.

Why is Kroger leaving pharmacy Networks? ›

“We took the necessary step of announcing our intention to terminate our contract because the current agreement does not enable Kroger to improve health access, deliver greater pricing transparency and keep prices affordable for our more than 17 million patients,” she notes.

Do GoodRx coupons work anywhere? ›

Will My Pharmacy Accept GoodRx? More than 70,000 pharmacies in the United States — including major chains like Costco, Kroger, Walmart, CVS, Rite Aid and Walgreens — will accept GoodRx. When you search GoodRx for your medication, you'll see all of the pharmacies on the drug price page.

Can you use GoodRx on generic drugs? ›

GoodRx is a free mobile app and website that helps Americans save millions of dollars every month by finding them the lowest prescription prices in their neighborhood. Use our price comparison resource on your mobile app or visit goodrx.com to save up to 80% on virtually all FDA-approved drugs—brand-name and generic.

Is Kroger pharmacy no longer accepts GoodRx? ›

According to Wall Street analysts, the grocery chain that no longer accepts the GoodRx discount card for some or all prescriptions is Kroger. Multiple consumer posts on Twitter have confirmed this awkward reality. (For example, see here and here.)

Is there something cheaper than GoodRx? ›

SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

Is GoodRx better than Part D? ›

GoodRX is not a replacement for your Part D drug plan but it can be a useful tool to help save money on your medication costs. Although there is no guarantee you will save money there is simply no harm in trying since it is a free service!

Who is behind GoodRx? ›

The Santa Monica-based startup was founded in September 2011 by Trevor Bezdek and former Facebook executives Doug Hirsch and Scott Marlette.

What is the difference between SingleCare and GoodRx? ›

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

What companies compete with GoodRx? ›

GoodRx's top competitors include Capital Rx, NowRX, and Waltz Health. Capital Rx is a healthcare technology company. It offers a pharmacy benefits management (PBM) platform that reduces administrative costs, improves patient outcomes, and…

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