H&M Culture and workplace | H&M Careers (2024)

H&M Culture and workplace | H&M Careers (1)

Discover what difference you can make how far you can go

What makes us unique? There’s no one thing. It’s a combination of many things – our inclusive & collaborative culture, our strong values, challenges & opportunities for growth, benefits & so much more. But most of all it’s our people that make us who we are.

Be yourself & more

Be yourself & more

Be yourself & more

Be yourself & more

Be yourself & more

Be yourself & more

Be yourself & more

Be yourself & more

Be yourself & more
H&M Culture and workplace | H&M Careers (2)

H&M is a place where you can express your full self & feel like you truly belong. Where new and impossible combinations are possible, together. Only you know what makes you unique. We need your unique perspective.

Everyone is a leader

Everyone is a leader

Everyone is a leader

Everyone is a leader

Everyone is a leader

Everyone is a leader
At H&M, everyone is a leader & can make an impact. We believe in giving people responsibility early on, and a strong sense of ownership. Our business is your business, and when you grow, we grow.

You’ll find continuous learning opportunities, and colleagues who encourage and support you. You’ll have the chance to explore a wide variety of potential roles that could take you all around the world.

H&M Culture and workplace | H&M Careers (3)

Everything you do makes you grow. You learn things every day, by working with different people. I feel lucky to have had several different roles during my years at H&M, doing amazing things.

Linda
Concept Designer

There is no set path

There is no set path

There is no set path

There is no set path

There is no set path

There is no set path

There is no set path

There is no set path

There is no set path

At H&M you are empowered, trusted and challenged to explore your own path. Hear from our colleagues sharing their own unique stories.
  • Cedric
    Area Visual
  • Graziella
    Regional HR Manager
  • Andreas
    Project Manager

We are value driven

We are value driven

We are value driven

We are value driven

We are value driven

We are value driven

We are value driven

We are value driven

We are value driven

Our values have both guided and united us since our start in 1947. They are the foundation of our culture, embedded in everything we do and everything we create.

Our workplace is inclusive, and respectful. We encourage and help each other to win together. We see the big picture and collaborate across boundaries, sharing our skills and knowledge in the best interests of our company to create unbeatable customer value.

We are the best we can be and bring out the best in everyone and the business. We empower and trust others to take ownership and embrace diverse perspectives. We listen to and learn from our colleagues.

We have a strong business mindset. We are curious and creative and take every opportunity to adapt to ever-changing customer needs. Our innovative and flexible approach delivers the best customer offer and experience.

We are always eager to find a better way forward. We constantly improve by seeking feedback to act, learn and adapt with speed. Everyday improvements, big or small steps, can make a huge difference.

We make careful, sustainable choices by using resources responsibly and doing more with less. We create value for money, making a sustainable lifestyle accessible for everyone.

We are open, honest and humble. We reflect on our behaviour and listen to others. We speak up, but once a decision has been made, we commit to it. We are prepared to have our own ideas challenged and happy to let the best idea win.

We aim for simplicity and go straight to the point because clarity helps us focus on what matters. We don’t overcomplicate so we can be clear and efficient. Less really is more.

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As an expert deeply immersed in the realm of organizational culture, leadership, and values, I've had the privilege of studying and analyzing the dynamics that make companies successful in fostering a unique and thriving work environment. My experience extends to a variety of industries, and my insights are grounded in a comprehensive understanding of the principles that underpin effective corporate culture.

Now, let's delve into the concepts embedded in the provided article, which happens to be an intriguing glimpse into the ethos of H&M:

  1. Inclusive & Collaborative Culture:

    • The article emphasizes H&M's inclusive and collaborative culture, suggesting an environment where individuals are encouraged to express their full selves. Inclusion and collaboration are critical elements for fostering innovation and a sense of belonging within a company.
  2. Strong Values:

    • H&M underscores the importance of strong values dating back to its inception in 1947. These values serve as the foundation of the company's culture, guiding its actions and decisions. The commitment to inclusivity, respect, and collaboration is evident throughout the article.
  3. Challenges & Opportunities for Growth:

    • The mention of challenges and opportunities for growth signifies a commitment to continuous learning and development. It implies that H&M values personal and professional growth, providing an environment where employees can expand their skills and take on new responsibilities.
  4. Everyone Is a Leader:

    • The repeated assertion that everyone is a leader at H&M reflects a leadership philosophy that empowers and trusts individuals. This approach suggests a flattened hierarchy and a belief in distributed leadership, where employees are encouraged to take ownership and make a meaningful impact.
  5. No Set Path:

    • The concept of no set path reinforces the idea that at H&M, employees are empowered to explore their own unique career journeys. This implies a flexible and adaptable organizational structure that values individuality and diverse career trajectories.
  6. Value-Driven Culture:

    • H&M's commitment to being value-driven is a key theme. The values of inclusivity, respect, curiosity, creativity, and sustainability are woven into the fabric of the company. This commitment shapes the workplace culture and influences decision-making at all levels.
  7. Continuous Learning Opportunities:

    • The promise of continuous learning opportunities underscores a commitment to employee development. It suggests that H&M values a culture of learning and encourages its employees to stay curious, adapt to change, and explore diverse roles within the company.
  8. Sustainability:

    • H&M's dedication to sustainability is evident in its emphasis on making careful, sustainable choices and using resources responsibly. This aligns with a broader trend in corporate responsibility and reflects a commitment to creating value while minimizing environmental impact.
  9. Openness, Honesty, and Humility:

    • The values of being open, honest, and humble contribute to a transparent and communicative culture. This openness extends to both expressing one's ideas and being receptive to feedback, fostering an environment where the best ideas can thrive.
  10. Simplicity and Clarity:

    • The article emphasizes the importance of simplicity and clarity, suggesting a preference for straightforward communication and decision-making. This approach enhances efficiency and helps the organization stay focused on its priorities.

In conclusion, H&M's organizational ethos revolves around fostering an inclusive, collaborative, and value-driven culture, where every individual is empowered to be a leader and contribute to the company's success. This holistic approach, rooted in strong values and a commitment to sustainability, creates a workplace where employees can grow, innovate, and make a meaningful impact.

H&M Culture and workplace | H&M Careers (2024)

FAQs

What is the culture of the H&M workplace? ›

We are one team. Our workplace is inclusive, and respectful. We encourage and help each other to win together. We see the big picture and collaborate across boundaries, sharing our skills and knowledge in the best interests of our company to create unbeatable customer value.

Why do you want to work for H&M answers? ›

I love talking and helping people so in a sales oriented environment, I would be able to talk to countless people per day. I also enjoy and know a lot about the fashion and clothes that H&M sell so I would be able to help obtain and advise customers on what they are looking for.

How hard is it to get a job at H&M? ›

The hiring process at H&M takes an average of 15.35 days when considering 697 user submitted interviews across all job titles. Candidates applying for Logistics Manager had the quickest hiring process (on average 1 day), whereas Junior Planner roles had the slowest hiring process (on average 150 days).

How are H&M workers treated? ›

Despite signing a sustainability commitment in 2015 protecting payment of wages, H&M frequently fails to pay its workers both a living wage, which includes support for all family members, basic nutritional needs, and other basic needs including housing, health care, education and basic savings, or even basic minimum ...

What questions do H&M ask in an interview? ›

Interview questions at H&M
  • Brand knowledge. Previous experience in retail. Little bit of yourself. ...
  • It was a group interview, so mostly just things about ourselves. What we were into, what we did in our spare time, as well as company values etc. ...
  • What are my strengths? How do i keep up with fashion trends?

What skills do you need to work at H&M? ›

Who You Are
  • Passionate for customer service and helping people find their style.
  • A multi-tasker who enjoys working in a fast-paced environment.
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach.
  • You have the ability to lift in excess of 20 pounds.

What should I wear to an H&M interview? ›

Avoid wearing anything seen as inappropriate such as crop tops, spaghetti straps, tube tops, short shorts, etc. Business casual or to make a real impression: wear the latest trend pieces in the front of the store or front of the department you are shopping in! Wear an outfit that represents YOUR style.

What is an H&M interview like? ›

Starting off drawing images that represent you and why you want to work for H&M. Group tasks of answering questions together. We went to the store front in teams for another activity and came back with observations. Scenario-based questions such as if there was an emergency and you couldn't come.

What is the interview process like at H&M? ›

Quite straightforward, 3 rounds (screening, hiring manager, hiring manager and senior manager) and they ensure you feel supported throughout the process. The problem with this role is that it aimed to get a new way of thinking outside the industry, however, they prefer the traditional H&M ways.

Is H&M interview easy? ›

Interview questions at H&M

Opinions on fashion, experiences in retail if you have any, and if you've ever had to deal with any program similar to their own rewards program. I had my group interview last week. It was fairly easy., divided in 3 segments.

What is H&M pay like? ›

How much does H&M in the United Kingdom pay? Average H&M hourly pay ranges from approximately £8.19 per hour for Sales Assistant to £9.70 per hour for Logistics Associate. The average H&M salary ranges from approximately £17,348 per year for Customer Service Representative to £33,615 per year for Sales Advisor.

How long does H&M take to respond to interview? ›

I had the experience but I'm not sure what they were looking for. Had a group interview along with a 1-1 interview on the same day. Was told a reply would take up to 2 weeks however I got a phone call the next day with the job offer!! It took 10 days after I applied online and they called me to set up an interview.

What is H&M being accused of? ›

After being accused of sexualising young children in an advertisem*nt, fashion giant H&M has issued an apology and withdrawn the controversial campaign in Australia.

How much does H&M pay staff? ›

What do H&M pay different age groups?
Age groupH&M pay per hourLegal minimum wage
16-17£6.30-8.04 per hour£6.40
18-20£8.00-9.00 per hour£8.60
21 and over£10.49-14.61 per hour£11.44

What problem is H&M facing? ›

H&M has long been the target of widespread concern about the impact of fast fashion on the environment and the workers who make our clothes. The brand claims to be moving towards more sustainable practices, but our analysts' latest rating review found it's not doing enough to address its fast fashion business model.

What are the values of H&M culture? ›

We are straightforward and open-minded

We are open, honest and humble. We reflect on our behaviour and listen to others. We speak up, but once a decision has been made, we commit to it.

What is H&M brand personality? ›

Inclusivity is also a core value of H&M's brand persona. The company aims to cater to a diverse range of customers, regardless of their age, size, or background. H&M offers a wide range of sizes in their clothing lines, ensuring that everyone can find something that fits and makes them feel confident.

What does H&M do to be socially responsible? ›

Education & Environment: Sustainability being at the heart of everything we do, the company would focus on projects and awareness around environment education with special focus on reuse, reduce and recycle. Company will also focus on projects to promote quality education.

What are the ethics of H&M? ›

We have a zero tolerance policy and take a proactive approach in preventing corruption. This is described in our Code of Ethics, which applies to all of our business partners, not only suppliers, and of course all our 179,000 colleagues around the world.

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