Artisan Coffee HEAD BAKER Job Description
The role of the Head Baker is to lead the baking department with success by taking ownership of all things related to baking, and maintaining an organized and efficient process for regular operations. The Head Baker runs their area with attention to detail, creating a vibrant culture and a healthy team setting. They execute Artisan Coffee’s high standards and hold their team accountable to these standards.
The Head Baker is a part of the leadership team and is responsible for all day to day operations related to baking, managing and training the baking staff, and deciding what kind of pasty and baked goods will be served.
To be successful in this role, the Head Baker should have leadership skills, time management skills, organizational skills, customer service skills,knowledge of baking and what the industry is doing/serving,and a motivation to keep responsible areas clean and presentable.
This position’s compensation includes salary and tips.
Duties:
Head Baker Duties:
• Attending all Monday Leadership Team meetings
• Set a positive tone and strong work ethic, leading by example
• Train and educate the team on Artisan Coffee’s process and policies
• Communicate information and any changes to the team
• Manage quantities to be baked, ensuring we have stock but also keeping waste to a minimum
• Set the menu for pastry offerings, keeping a balance of maintaining/innovating pastry offerings
• Cost out offerings to ensure margins are correct
• Follow other coffee shops and bakeries to remain current on popular items/ideas
• Try new recipes and tweak as needed, without fear of failure
• Discards any pastry that does not meet our high quality standards
• Execute large custom orders
• Execute occasional pre-order specialties (i.e. Easter Cheesecakes)
• Manage the schedule for the team
• Hold the team accountable using Artisan Coffee’s discipline protocol (the steps in this protocol should be discussed/carried out in person, not over texts, emails or phone calls)
• Keep responsible areas clean and presentable, modifying checklists as needed to maintain a clean environment
• Keep Inventory for baking related ingredients and order, or report to Head Chef to order as needed
• Assess what needs accomplished, then prioritize and delegate
• Keep the team motivated and working, checking for quality and thoroughness
• Notice if equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
Reporting Structure:
Owner
Leadership Team - Store Managers, Head Baker, Head Chef
Shift Managers
Other Staff
