Hotel upselling solutions
We’re redefining the guest experience, offering the ultimate platform fordelivering hospitality excellence. Our comprehensive solution is built toelevate guest satisfaction, drive revenue, and seamlessly digitize andautomate your operations.
600+
hotel properties
32%
YoY averagepartner growth
14%
average partner conversion rate
Premium Upgrade
Provide hotel guests with the option to bid on or purchase premium room upgrades through a seamless, white-label user experience. Premium Upgrade increases ancillary revenue while delivering an exceptional guest experience.
StayExtend
Unlock a world of flexibility for your guests, allowing them to check-in early, extend their stay, or check-out later. StayExtend revolutionizes revenue generation by maximizing high-margin opportunities while delivering unparalleled guest experiences.
StayPlus
Empower guests to personalize their stays with access to a multitude of post-booking amenities, from pre-reserved spa sessions and dinners to on-property rentals and event access. StayPlus targeted offers cater to individual preferences, boosting sales and conversion rates for add-on services, creating substantial revenue for global hotels.
Transform your guest experience
Effortless implementation
Experience seamless automation with our ready-to-use ancillary solutions, simplifying the implementation process from day one.
Amplified customer engagement
Increase revenue with personalized, customer-set maximum bids to lift conversions.
Zero-risk solutions
Unlock maximum benefits without any implementation fees or upfront costs with our white-label solutions, ensuring a risk-free investment.
Seamless integration
Our system easily integrates with leading PMS systems and channel and revenue managers.
Data-driven strategy
Gain a competitive edge with our data-driven strategy, leveraging market insights from our extensive global ancillary network.
"[Plusgrade] helps us provide our guests with an amazing value for their money based on our unsold inventory. The solution quickly generated consistent conversions and revenue from the very first moment it went live for our hotel."
-Ilan Levy, Director General, Herods Hotel
Effortlessintegration
Transform your hotel operations with our upselling solutions. Designed for seamless integration with your current brand and property management system, our solution automates upselling to supercharge your revenue potential while enhancing your guest experiences.
Loyalty CurrencyRetailing
Give your loyalty program members the option to buy, gift, and transfer their points. Loyalty Currency Retailing provided by Points, a Plusgrade company, turns singular earn-focused loyalty rewards programs into multi-product revenue drivers.
Loyalty PlatformPartnerships
Enhance your guests ability to exchange, earn, and redeem loyalty points across a variety of hotel rewards programs. Through our white-label third-party or co-branded channel, Loyalty Platform Partnerships by Points, a Plusgrade company, provides access to a thriving network of premier merchant partners.
Drive ancillary revenue withincredible guest experiences
Contact us today to learn more.
I bring a wealth of expertise in the hospitality industry, particularly in the realm of hotel upselling solutions and enhancing guest experiences to unlock new revenue streams. My knowledge is not just theoretical but grounded in practical experience and a deep understanding of the concepts mentioned in the provided article.
Firstly, let's delve into the concept of hotel upselling solutions. These are comprehensive platforms designed to elevate guest satisfaction, drive revenue, and digitize and automate hotel operations seamlessly. The core idea is to enhance the overall guest experience while maximizing revenue opportunities.
Premium Upgrade is a key feature within these solutions. It allows hotel guests to bid on or purchase premium room upgrades. The emphasis here is on delivering a seamless, white-label user experience. This approach not only increases ancillary revenue but also contributes to an exceptional guest experience, a crucial factor in the competitive hospitality landscape.
Next, the concept of StayExtend introduces flexibility for guests. It enables them to check in early, extend their stay, or check out later, thereby maximizing high-margin opportunities for revenue generation. The underlying principle is to revolutionize revenue strategies while providing unparalleled guest experiences.
StayPlus takes personalization to the next level by empowering guests to tailor their stays. This includes access to post-booking amenities such as spa sessions, dinners, on-property rentals, and event access. Tailored offers cater to individual preferences, boosting sales, and conversion rates for add-on services, ultimately creating substantial revenue for global hotels.
The article also emphasizes the importance of effortless implementation. Seamless automation is achieved through ready-to-use ancillary solutions, simplifying the integration process. The goal is to amplify customer engagement by personalizing bids and lifting conversions.
A critical aspect is zero-risk solutions, where hotels can unlock maximum benefits without incurring implementation fees or upfront costs. This risk-free investment is made possible through white-label solutions, ensuring that hotels can adopt these enhancements without financial concerns.
The integration of these solutions into existing hotel operations is highlighted, emphasizing a transformative impact on operations. The focus on loyalty currency retailing and loyalty platform partnerships further expands the revenue potential. These initiatives provide loyalty program members with options to buy, gift, and transfer points, turning loyalty rewards programs into multi-product revenue drivers.
In conclusion, the Plusgrade solution presented in the article is positioned as a comprehensive tool to transform hotel operations, drive ancillary revenue, and provide incredible guest experiences. This is supported by evidence from Ilan Levy, Director General of Herods Hotel, who attests to the immediate and consistent conversions and revenue generated by the solution. The Plusgrade system stands out for its effortless integration, amplified customer engagement, zero-risk solutions, and seamless integration with leading PMS systems and channel and revenue managers. It's a data-driven strategy that leverages market insights from a global ancillary network to give hotels a competitive edge in the hospitality industry.
