If you’ve signed up for Freshchat before April 29, 2021, read the old articles. 
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
Modified on: Mon, 6 Jun, 2022 at 3:41 PM
Freshchat
Sprout Blossom Garden Estate Forest
Omnichannel plans
Estate Omnichannel Forest Omnichannel
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Free Growth Pro Enterprise
Omnichannel plans
Growth Omnichannel Pro Omnichannel Enterprise Omnichannel
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If you are using the previous version of Freshdesk , refer to this article instead
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
To delete your Freshchat account, send an email to support@freshchat.com requesting termination from your official email address (account admin). Account deletion requests are typically processed within a week.
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