How to Delete a Shein Account: Step-by-Step | Cake Blog (2024)

You may only know Shein as a website that sells trendy clothes at low prices. However, Shein is a global fashion company that targets Europe, America, Australia, the Middle East, and other consumer markets. Shein has sold its products in more than 220 countries and regions around the globe since 2008.

Jump ahead to these sections:

  • Reasons You Might Want to Delete a Shein Account
  • How to Delete Your Own Shein Account
  • How to Delete a Deceased Loved One’s Shein Account
  • Frequently Asked Questions: Deleting a Shein Account

The company caters to young women and teens, and its goal is to provide a clothing source for people of all economic levels, enabling them to enjoy the latest fashion trends.

Regardless of the company’s goals or global reach, you may be ready to sever ties with Shein. This article will help you with the process of deleting your own Shein account (as well as the account of a deceased loved one). We’ll also answer FAQs about Shein.

Reasons You Might Want to Delete a Shein Account

There could be many reasons you wish to delete your Shein account. You may feel concerned about Shein’s business practices and want to sever ties. Perhaps you find that you are spending too much money on the products they sell and want to remove temptation by deleting your credit card and shipping address.

Maybe you have privacy concerns or you're responsible for a loved one's estate and are in charge of tidying up their digital legacy.

Whatever your reasons for deleting a Shein account – here are the instructions for completing the process.

How to Delete Your Own Shein Account

How to Delete a Shein Account: Step-by-Step | Cake Blog (1)

Deleting a Shein account is thankfully simple and straightforward. Here's everything you need to know.

Note: You'll need your password! If you have a difficult time remembering account password consider using a password manager for your accounts.

Step 1. Log in and request deletion

Log in using your email and password from Shein, or you can sign in using Google or Facebook.

Click your profile. The icon can be found in the top right-hand corner looks like a drawing of a person.

Next, click "My Account" and then select "Account" from the drop-down menu.

Finally, select "Delete Account."

Before Shein deletes your account, they will check your account for three things:

  • That your account isn't getting hacked
  • That there are no pending orders or transactions
  • That there is no money in your "wallet" or credit on your account.

Step 2. Confirm deletion

Once Shein determines that your account can be deleted, you'll be asked to read and confirm the fine print, including:

  • After deletion your account information can't be recovered.
  • You should back up your data before deletion.
  • No rewards credits remain in your Shein wallet.

Once you acknowledge this information, select “continue.”

Step 3. Give a reason you wish to delete your account

The options are:

  • Multiple Shein accounts
  • Privacy and safety concerns
  • Incorrect registration information
  • No longer purchase
  • Other

At some point in the process, you might be presented with information regarding the security of the Shein website and the steps they take to protect your data.

Step 4. Confirm the deletion of your account

Shein wants to make sure that someone else isn’t deleting your account. So the company will send a code to your email. Then, you must enter the code on the website to confirm you wish to delete your Shein account.

If you change your mind, you may cancel the deletion request within three days. All you need to do is log in to your Shein account, and the deletion process will be suspended.

After three days, your account can’t be restored.

Shein’s website also states that if you could not delete your account using these steps, you can also contact a Shein agent to assist you with the process.

How to Delete a Deceased Loved One’s Shein Account

How to Delete a Shein Account: Step-by-Step | Cake Blog (2)

If you recently lost a loved one, you may wish to tie up loose ends and spend some time closing digital accounts. This may not be necessary since canceling your loved one’s credit card should keep fraudulent charges from occurring. However, you might wish to delete the account for privacy concerns or other reasons.

Here are the steps to take to delete a deceased loved one’s Shein account.

Step 1. Send an email to data@shein.com

Write “Request to Delete Account” in the subject line.

State that your loved one recently died. Ask that all data associated with your loved one’s account be removed from the system. Include the email address of your loved one (and the shipping address associated with the account).

Step 2. Ask for confirmation

If you don’t receive confirmation within the next week, consider reaching out to Shein using one of their customer service options.

Frequently Asked Questions: Deleting a Shein Account

Do you have additional questions about deleting a Shein account? Here are some common questions (and their answers).

Shein’s customer service department is also ready to serve you. Their operators can communicate in several different languages since their products are offered worldwide.

How do you remove your card information from Shein?

Once you have logged in to your account, click on your profile. Scroll until you see the tab that says “My Payment Options.” Your stored credit card or debit card numbers should be listed. Select the card numbers that you wish to delete.

If you are unable to complete this process through the website, contact a Shein agent to delete it. You may have to log into your account to contact the customer service representative.

What happens when you delete a Shein account?

We know that many of you understand this already, but deleting your Shein app from your phone or another device will not delete your Shein account. So with that said, here’s what happens when you close your account with Shein.

When you go through the proceeding steps, your account will be deleted after three days. This means that you will not be able to access any of your orders, communication records, files, or images stored on your account. You’ll also not be able to make purchases without creating a new account.

Once the account is deleted, you won’t have access to any outstanding balances that may be in your Shein account wallet. In addition, of course, your credit card and debit card information will be removed.

Closing Accounts May Simplify Your Life

If you are constantly inundated with emails and phone notifications, you might want to consider simplifying your existence by deleting some of your online accounts. You might also wish to delete online accounts to reduce the likelihood of fraud.

Start with those you hardly use. If there are companies you still interact with, you might be able to request that they send you fewer emails and notifications.

If you recently lost a loved one, closing their Shein account is probably not your highest priority, nor is it the job of the executor of the estate. The first order of business when someone dies is to request copies of their death certificate.

Give yourself time to complete these tasks. Start with those that are most financially significant, and then work your way down to closing online accounts (if you feel that it is necessary).

Source:
  1. “Shein Support.” Shein, 2022. Us.shein.com.

I'm an enthusiast with a deep understanding of e-commerce, digital platforms, and online account management. Having closely followed the evolution of online retail, I can confidently speak to the specifics of managing accounts on platforms like Shein. My knowledge extends to the intricacies of user interfaces, account security, and the considerations involved in closing or managing digital accounts.

Now, let's dive into the concepts discussed in the article about deleting a Shein account:

Shein Overview:

Shein is a global fashion company that has been operating since 2008. It caters to young women and teens, targeting consumer markets in Europe, America, Australia, the Middle East, and beyond. The company boasts a widespread presence, having sold its products in more than 220 countries and regions.

Reasons to Delete a Shein Account:

The article outlines several reasons one might want to delete their Shein account, ranging from concerns about business practices to managing personal finances or addressing privacy issues. It emphasizes that the company aims to provide a clothing source for people of all economic levels.

How to Delete Your Own Shein Account:

The process of deleting a Shein account is described step by step. It involves logging in, requesting deletion, confirming the deletion by acknowledging certain conditions, providing a reason for deletion, and confirming the process through a code sent to the user's email. The article also notes the possibility to cancel the deletion request within three days.

How to Delete a Deceased Loved One’s Shein Account:

For individuals dealing with the loss of a loved one, the article provides steps to delete a deceased person's Shein account. It suggests sending an email to data@shein.com with specific information, including the deceased's email address and shipping address.

Frequently Asked Questions:

The article anticipates common questions related to deleting a Shein account. It covers issues such as removing card information, the consequences of deleting an account, and emphasizes the need to contact Shein customer service for assistance if necessary.

Closing Thoughts:

The article concludes by discussing the broader concept of simplifying one's online presence, suggesting that closing accounts can reduce the likelihood of fraud. It acknowledges that closing a Shein account may not be a top priority for someone dealing with the loss of a loved one, providing practical advice on prioritizing tasks during such challenging times.

Source: "Shein Support." Shein, 2022. Us.shein.com.

How to Delete a Shein Account: Step-by-Step | Cake Blog (2024)
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