Last Update date : Apr 01. 2022
A PIN(PersonalIdentification Number) is a specific password to access your Smart TV and is used for various functions such as installing and using apps. You can change the PIN number or reset it if you have forgotten it. Please refer to the following guide for how to reset or change your PIN:
What is the default PIN?
The default PIN is set to 0000. You can change or reset the PIN accordingly.
How to change the PIN
Do you want to restrict your child’s access to the Samsung Smart TV? To change the PIN, follow the steps below:
Step 1.On the remote control, press the Home button and use the directional pad to scroll to the Settings menu.
Step 2.Select General > System Manager > Change PIN.
Step 3.When prompted for the PIN, press the Number button using the remote control.
Step 4.When the PIN screen pops up, use the directional pad to enter a 4-digit PIN of your choice.
Step 5.Enter the desired 4-digit PIN.
Confirm your PIN number and press the Select button.
Your new PIN is now set.
Note:If the TV keyboard does not pop up, ensure your remote is paired with your TV by holding the Return and Play/Pause buttons simultaneously for at least 3 seconds or until a message appears on your TV indicating that the remote is now connected.
How to reset the PIN
Did you forget your PIN? If so, follow this guide to reset your PIN.
Option 1.With a Samsung Smart Remote or Remote Control
Step 1.Turn on the TV, then press the Volume button.
Step 2.Press the + button to increase the volume, then press the Return button.
Step 3.Press the – button to decrease the volume, then press the Return button.
Step 4.Press the + button again, then press the Return button, and the PIN should be reset to 0000.
Option 2. With a standard Remote Control
Step 1.Turn on the TV, then press the Mute button.
Step 2.Press the + button, then press the Return button.
Step 3.Press the - button, then press the Return button.
Step 4.Press the + button again, then press the Return button, and the PIN should be reset to 0000.
Your TV’s default PIN should be set to 0000 once again.
Note:
- If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available as these may contain a fix for your problem.
- Device screenshots and menus may vary depending on the device model andsoftware version.
Thank you for your feedback!
Please answer all questions.
Contact Us
Chat or Email
General enquiries
Monday to Sunday (including Public Holidays)
Open 24 hours
Chat NowLearn more
Call
Product and App support
24 hours / 7 days a week
For Mobile Device and Samsung Apps Enquiries:
1800-4252997 (1800 GALAXY S)
Overseas: +65 62283738
For other Product Enquiries:
1800-7267864 (1800 SAMSUNG)
Overseas: +65 62283737
Face to face Support
Service Centres locations:
1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Samsung Members
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
Arrange an appointment to experience a shorter waiting time.
RC01_Static Content
