How To Fix Incoming Call Busy Problems On Android & iPhone (2024)

The incoming call busy problem did not start with the use of Android and iPhones. Long before we started using smartphones, a phone was just made to receive and make calls, send and receive text messages. And even back then, it did happen occasionally that a caller might be unable to reach you because your line always appeared busy – due to your preferences or some settings error.

Part 1. How do I know I have the incoming call busy issue?
- Method 1.Check Airplane or Flight mode on Android and iPhone
- Method 2. Turn off call barring
- Method 3. Turn off call forwarding
- Method 4. Check the Do Not Disturb (DND) settings
- Method 5.Check the auto-reject settings
- Method 6. Check the display over other apps settings

The way we resolved the incoming call busy problem with the ‘un-smart phones’ we used in the past is of course different from the way we now resolve it on our Android and iPhones. Once you have established that you have an issue here, resolving it on your smart device is pretty easy.

Part 1. How do I know I have the incoming call busy issue?

You may never know about your incoming call busy issue until you begin to hear from friends about how they tried to reach you but could not get through. They might ask why your phone is busy when someone calls, or ask the ‘call forwarding’ question – why are your calls always forwarded?

In some cases, you could receive messages of having a missed call from a particular number where the person was not even aware that the call went through.

This is not a good occurrence either for personal or business relationships. Imagine the opportunities you could miss out on simply because you were not reachable. What about those misunderstandings that could result from friends thinking you deliberately blocked their calls or you barred them from calling?

So how do we fix it?

It is quite easy to fix actually. The most common reasons are the flight mode, call barring, call forwarding or call auto-reject.

Method 1.Check Airplane or Flight mode on Android and iPhone

These steps work the same way for iPhone and Android phones

Method 2. Turn off call barring

If you have activated a call barring on your phone, you first have to turn it off before this issue can be resolved. On your iPhone;

Go toSettingson your device.
Click onCalls> check forcall barring> Turn itoff

Depending on the brand of your phone, you may still need to tap onAdditional settingsto find call barring.

Method 3. Turn off call forwarding

If the first two options do not fix the problem, the next thing is to check that you have not activated call forwarding. Some people turn it on while in a meeting or busy with their phones, and forget to turn it back off.

Go tosettings> Click oncall settings> Click oncall forwarding.
Tap onDisable all call forwardingorTurn off all call forwarding. Whichever of the two options your phone displays should suffice.

For some Android phones, your phone might not have call settings under the Settings. In that case, follow the steps below.

Tap on thecall icon, as if you want to make a call.
Tap on the three vertical dots beside your search bar to show youmore options> Tap onsettings> Tap oncalling accounts.
If your device uses dual or triple sim, all your networks will be listed.Tap on the networkthat has the incoming call busy problem > Selectcall forwarding. Ensure that all options are turned off.
If theAlways forwardoption is on, tap on it and set it toNever forward.

Method 4. Check the Do Not Disturb (DND) settings

You can also check your Do Not Disturb (DND) settings and see that you have not blocked any number from calling you.

For iPhones

Go toSettings>Do not Disturb> If it is on,toggle it off.
You can set it on a schedule if you do not want to be disturbed at specific times, like at night when you want to sleep, or when you want to vlog.

For Android phones

Go to yourSettings> TapSound & vibration> Navigate toDo Not Disturb.
You can choose toturn it offtotally or schedule it to turn on during weekends or weeknights.

Method 5.Check the auto-reject settings

For some Android brands like Samsung and Infinix, you should also check to be sure that auto-reject is not enabled.

For Samsung, Go toSettings>Call Settings> tapAll calls> Navigate toAuto Rejectanddisable
For Infinix, it is programmed as Reject call. To fix it,Swipe downthe notification panel > Tap on the “reject call”icon and turn it off.

Method 6. Check the display over other apps settings

There are other settings on your phone that could cause the incoming call busy notification, when you are busy on your phone, maybe using another application.

Go tophone settings>Apps & notifications> select thePhoneicon
Navigate toDisplay over other apps> Make sure is set to “Allowed”. If it is not, toggle it back on.

With this done, incoming calls can be displayed even when you are busy with another application. If you do not want to do something on your phone, you can turn it off but ensure you turn it back on when you are done.Learn more if you noticed your TECNO phone is not receiving or making calls.

About Us

At Carlcare, we care so much about our customer’s pain that is why we ensure we give the best satisfaction to our customer’s needs. If you have any phone related issues like broken screen and so on, our qualified technicians are waiting for you to help you fix them.

We are the official after sales service brands for Tecno, Infinix, Itel and Oraimo. We also provides professional repair, maintenance for these brands and you tends to get original phone parts that you can’t get anywhere

Alright, let's dive into the concepts mentioned in the article about fixing the incoming call busy issue:

Flight Mode (Airplane Mode): This mode disables the phone's wireless communication functions. Checking and turning off Flight Mode is the first step to ensure your phone can receive calls.
Call Barring: A feature that restricts certain types of calls (e.g., international calls, outgoing calls, incoming calls) based on settings. Turning off call barring ensures unrestricted access to incoming calls.
Call Forwarding: Redirecting incoming calls to another number or voicemail. Disabling call forwarding ensures calls come directly to your phone.
Do Not Disturb (DND): This setting silences calls and notifications. Disabling DND ensures all calls can get through.
Auto-Reject Settings: Automatically rejecting specific numbers or calls. Ensuring this feature is turned off allows all calls to come through.
Display Over Other Apps Settings: This setting enables or disables the display of incoming calls while using other applications.

The article provides step-by-step instructions for both Android and iPhone devices on how to navigate through these settings to troubleshoot the "incoming call busy" issue. It covers methods such as checking Flight Mode, disabling call barring, turning off call forwarding, managing DND settings, adjusting auto-reject settings, and ensuring the phone's display settings permit incoming call notifications.

It's a comprehensive guide aiming to help individuals identify and resolve the issue preventing them from receiving incoming calls.

If you're encountering this problem, the article suggests a systematic approach to troubleshoot and resolve the issue. It's essential to go through each method step-by-step to ensure you've checked all the potential causes behind the "busy" signal for incoming calls.