How To Get A Refund On SHEIN Without Returning [All About SHEIN Return] (2024)

Generally, SHEIN policy requires you to return items for a refunds. But there are a few situations where they might offer you a "keep it" option. Find out in this article below to see how.

SHEIN is a rapidly expanding fashion brand that mostly focuses on women's materials. It also has an excellent assortment of men's and children's clothing. It also deals with accessories, luggage, and shoes.

SHEIN's increasing popularity can be attributed to its online and offline shopping experiences, as well as its ability to accept a variety of payment methods.

When you shop at shein online, your items will be shipped to your desired location. In case you received this package and it is not what you ordered, SHEIN gives you the ability to return items for a refund or in some cases, you may be given a 'keep it' option.

In this article, we will provides answers to some worries about shein shopping, refunds and returns.

Hint: SHEIN return without original packaging, how to return shein items, are shein returns free?, how to returns sheins QR code, shein return policy, and can you order from shein without an account?.

How To Get A Refund On SHEIN Without Returning

SHEIN, like most retailers, has established refund policies to ensure fair and ethical transactions. Obtaining a refund without returning the items, unless there's a valid reason like a damaged or incorrect product, might violate those policies and potentially lead to negative consequences for your account.

Log in to your SHEIN account and head to "My Orders". Find the order containing the item(s) you want to return, click on "Order Details", and then "Return Item", followed by stating your reason for returning the item. Summit and wait for a response message.

If you receive a message which says "You are welcome to keep the item without returning it, no return label will be sent.”, it means that SHEIN will refund you for your order, but you do not need to send the order back to them.

Below are few situations where they might offer a "keep it" option:

• Damaged or Incorrect Items: If your items arrive damaged or are incorrect, SHEIN may offer a refund without return as a gesture of goodwill.
• Low-Value Items: For very inexpensive items, SHEIN might sometimes allow you to keep them and still get a refund. This seems somewhat random and not a guaranteed option.
• Technical Glitches: Occasionally, technical glitches on SHEIN's website might lead to unexpected outcomes, including unprompted "keep it" refunds. However, relying on this is not advisable.

SHEIN Return Policy

SHEIN offers a fairly straightforward return policy, allowing you to return most items within a specific timeframe for a full refund. Here's a quick rundown:

Return window:

• You have 45 days from the date of purchase to initiate a return for most items in countries like the US, Canada, and Australia.
• For some regions, like the Middle East, the return window is shorter, at 15 days.

Eligible items:

Most items in new, unworn, unwashed, undamaged, and unaltered condition with the original tags attached are eligible for return.

Some exceptions include:

• Bodysuits
• Lingerie
• Jewelry
• Beauty underwear
• Event & Party Supplies
• DIY Supplies
• Pet Supplies and accessories (except scarves, bags, and mermaid blankets)
• Items marked as non-returnable
• Free gifts

Returning fees:

Free return: The first return label per order is usually free in some regions like France and the UK.

Subsequent returns: Additional return labels within the same order may incur a fee, typically around $4.50 per package.

Self-arranged returns: If you choose to return your items yourself, you will be responsible for the shipping costs.

Refunds:

• Refunds are typically processed within 7 business days after your return is received and inspected.
• Refunds will be issued to your original payment method or SHEIN Wallet, as per your request.

How To Return SHEIN Items

Check if your items are eligible for return (See eligible items above).

• Sign in to your SHEIN account.
• Find the order in "My Orders."
• Click the "Return Item" button.
• Select the item(s) you want to return, indicate the reason, and submit.
• Print the return label and securely tape it to the outside of your return package.
• Drop off your package at the designated return point (options vary by region).

Are SHEIN Returns Free?

SHEIN returns can be free or incur a fee, depending on the situation:

Free Returns:

• First return per order: You get one free return label per order in some regions like France and the UK. This means you can return any or all items from a single order for free using the provided label.
• Return within specific timeframe: Ensure you initiate the return within the return window, typically 45 days from the purchase date in most countries, but 15 days in some regions like the Middle East.

Charged Returns:

• Subsequent returns within the same order: After using the first free return label, any additional returns within the same order will incur a fee, usually around $4.50 per package.
• Self-arranged returns: If you choose to arrange and pay for your own return shipping instead of using a SHEIN return label, you'll be responsible for the full shipping cost.

SHEIN Return Without Original Packaging

SHEIN's return policy typically requires items to be returned in their original packaging to ensure they arrive safely and can be resold. However, there might be some options in case you don't have the original packaging anymore:

1. Check if your item is non-returnable: Unfortunately, some items like bodysuits, lingerie, and jewelry are non-returnable for hygiene reasons, regardless of packaging.

2. Use alternative packaging:

SHEIN bags from other orders: If you have bags from previous SHEIN orders, you can try using them to package your returns. Just remove any barcodes or labels from the bags to avoid confusion.

Sturdy boxes or envelopes: If you don't have SHEIN bags, you can use sturdy boxes or envelopes to pack your items securely. Ensure they are the appropriate size and offer proper protection during transit.

3. Contact SHEIN customer support:

If you're unsure about returning without the original packaging, it's best to contact SHEIN customer support. They can advise you on the best course of action based on your specific situation.

Explain your situation and inquire if there are any alternative options for returning your items without the original packaging.

Things to keep in mind:

• Even if you use alternative packaging, it's crucial to ensure the items are in their original condition, unused, unwashed, and with all tags attached.
• Pack your items securely to prevent damage during transit. This will increase the chances of your return being accepted and processed smoothly.
• Be aware that returning without the original packaging might increase the risk of your return being rejected or having a processing delay.

Remember, following SHEIN's return policy guidelines ensures a smooth and efficient return process. Contacting customer support for clarification is always advisable if you have any doubts.

How To Return SHEIN's QR Code

Here's how to return SHEIN items using a QR code:

1. Initiate the return process in your SHEIN account:

• Sign in to your SHEIN account.
• Find the order containing the item(s) you want to return in "My Orders."
• Click the "Return Item" button.

2. Select the QR code option (if available):

If QR code return is available in your region, you'll see an option to choose it as your return method. Select it.

3. Receive and scan the QR code:

SHEIN will provide a QR code, either digitally in your account or via email. Access the QR code.

4. Drop off your package at a designated location:

• Parcel shop points: Take your packaged return and the QR code to a participating parcel shop point (often InPost lockers).
• Scan the QR code: Scan the code at the locker or counter to initiate the return process.
• Follow prompts: Follow any additional on-screen instructions or prompts to complete the return.

5. Track your return:

You can usually track the status of your return in your SHEIN account.

Additional information:

• Availability of QR code returns: Check SHEIN's website or app to confirm if QR code returns are available in your region.
• Partnered carriers: QR code returns often involve partnered carriers, so be aware of which carriers are available in your area.

If QR code returns aren't available:

1. Prepaid return label: Print a prepaid return label from your SHEIN account and attach it to your package.
2. Drop off at designated locations: Drop off your package at designated postal services or carriers.

Can You Order From SHEIN Without An Account?

Yes, you can order from SHEIN without creating an account, but with some limitations compared to having an account. Here's a breakdown:

Ordering without an account:

Pros:

• Faster checkout: Skip the account creation process for a quicker checkout.
• No account management: Avoid the hassle of managing an account and remembering login credentials.

Cons:

• Limited features: You miss out on features like order tracking, wish lists, and managing addresses.
• No order history: You won't be able to access past orders or reorder easily.
• No exclusive deals or discounts: You might miss out on special offers and promotions available to registered users.
• Guest checkout may not be available in all regions: The guest checkout option might not be available in all countries or for all payment methods.

Here's how to order from SHEIN without an account:

1. Browse the SHEIN website or app and add the items you want to your cart.
2. Go to your cart and click "Checkout as Guest."
3. Enter your shipping and billing information.
4. Choose your shipping method and payment method.
5. Place your order.

Tips for ordering without an account:

• Make sure you have all your shipping and billing information readily available before starting the checkout process.
• Double-check your order details before placing it, as you won't be able to make changes later.
• Consider saving your shipping and billing information for future guest orders to avoid re-entering it each time.
• Remember that you won't be able to track your order or access other account features without creating an account.

Overall, while ordering from SHEIN without an account is possible, it comes with some drawbacks. Creating an account offers more convenience and access to additional features, so it's generally recommended unless you need to place a quick order.

Conclusion

Returning items to SHEIN is a straightforward process as it offers an option for you to return purchased items within the designated timeframe (usually 30-45 days).

SHEIN is a rapidly expanding fashion brand that mostly focuses on women's materials. It also has an excellent assortment of men's and children's clothing. It also deals with accessories, luggage, and shoes.

It is possible to get a refund on shein without a return. This can happen after you receive a message instructing you to keep the item. It is advisable to review shein return policy before requesting for a return.

To return items on shein, log in to your shein account and initiate the process as shown above.