Car Dealers spray God knows what in Cars, So this is my letter to them .
To Carbone Dealership Owner ,
I have been a customer of Carbone Nissan starting in 2010 after moving back to my home town of Clark Mills , NY to hopefully heal and retire from a disabling illness . I was driving a 1996 Nissan Quest for 15 years. I would have got another vehicle before this time , but because of my sensitivities to chemicals I just kept putting money into the old Quest, always when I was approached or called by sales people about buying a newer car, I would just say ,Thank you, but I can’t at this time, maybe in the future.
This was easier then trying to explain an illness that most people don’t know about and couldn’t fathom having . After having someone clean my chimney in my Virginia Beach Home , I woke up so sick I could not live in my beautiful home of 15 years and had to sell it along with 90% of everything in it.
I ended up living ( outside ) at a friends house until my house sold ,then 2 weeks later I moved here to upstate ,NY where my relatives live .
Carbone Nissan service department employees ( Howard Edel ) and car mechanic ( Carrol ) always made sure not to expose the interior to anything . Always showing me compassion for my illness .
After living here for 6 years and trying to stay away from everything that made me ill , I was not so sick .
My quest was getting to the point where It needed too much work and I felt I had no choice but to find another vehicle .
I came in on Friday August 5th 2016 and talked to Joe Curri. He showed me a 2010 Kia Sedona and told me that , this was the only vehicle they had in my price range .I just looked in it ,I didn’t drive it . ( I explained my illness in detail ). Joe asked me how did I get sick ? I told him how it happened . I said I like the van and would be back.
I came back on Saturday August 6th 2016 and did a test drive . I was ok driving it and didn’t feel sick , so I said I would like to buy it . He set it up for me to buy the van Monday August 8th 2016 at 2:00 . I told him I didn’t want anything done to the van , no cleaning, nothing because of my illness, he said Ok , I understand .
Joe called me at 1:30 to ask me to wait a while longer to pick up the Van because they were cleaning it, I loudly said ( WHAT , Joe I told you that would make me very ill . He said hold on I will check what’s going on. When he got back to me , he said they only cleaned the outside .
I picked up the Van and drove it home, I noticed a sent but tried to ignore it , thinking it was because of the outside being cleaned.
I woke up the next morning sick , by August 10th 2016 after only driving it 2 times for only 30 minutes I was very sick .I took it back and dropped off the keys and came home where I could breath and wait for a call from Joe or someone.
Shortly after I came home Joe brought the Van back to me , saying they have to park it here because they have no room on the lot of it.
I talked it over with Joe, He said he would talk to his manager and get back to me .
No calls from Joe or any manager , I couldn’t drive the car so on August 12th my sister Kathy Jodlowsky , who has just bought a 2016 Van from Carbone came and got me to find out what can be done about this problem .
We spoke outside to Clayton Lonis where I could breath better . I wanted my Van back and couldn’t keep the 2010 Kia Sedona because of the strong smells from detailing the interior. I explained to Clayton Lonis, For me this is life threatening because once the sense of smell is damaged I would only be able to live outside . I don’t need to tell you that A New York winter would kill me .
He said , your van is sold and we can not take back the new one. I was angry , but mostly I was annoyed with his coldness and lack of compassion . When I asked him what can I do about this ,( he said sell it, it’s not my problem .)
My sister spoke up and said Carbone prides it’s self on helping the handicap , she herself has a daughter with cerebral palsy . She said , Can’t you steam clean the upholstery and clean off dash and door panels with just water .
He said he didn’t want to put anymore money into the Van . He just stood there saying nothing with his sun glasses covering his eyes . I said, please , you have to make this right. He said they would clean the inside with water and run a ozone machine overnight in it . They came and got the van Friday afternoon August 12th and returned it Monday August 15th.
I have been working on airing the van out , I can’t drive it, It makes me sick just opening the windows . I don’t know if I will ever be able to drive it . So now I am STRANDED here in the country, I live by myself, everyone and everything is far away .
I will be paying for a Van and Insurance that I can’t even drive . I know nothing about selling a car, I can’t get into it for someone to test drive it. And I know I would have to sell it for less then I bought it for and still have a payment to make and I can’t afford 2 car payments.
I am as sick as I was when I arrived 6 years ago, I’s been a long road, and now I am right back where I started, only now I don’t have a vehicle I can drive .
It has been hard enough to lose my home and almost everything in it , leave my friends , my daughter Shawnee and granddaughter Katie who I watched everyday , I really can’t take being stranded without a vehicle , no way to get to Doctors.
Please help me , Just turning a blind eye to people who don’t deserve to be treated this way is inhumane . Stranded in Clark Mills, NY
