A Netflix Household is a collection of devices connected to the internet at the main place you watch Netflix. A Netflix Household can be set using most TV devices. Devices that use your Netflix account on the same internet connection as this TV will automatically be part of your Netflix Household.
Set or update your Netflix Household
You can set or update your Netflix Household when signed into Netflix from most TVs connected to your internet.
From the Netflix home screen on your TV, press left on your remote to open the menu.
Select Get Help > Manage Netflix Household.
Note:
If you don't see Manage Netflix Household on the menu, you will need to use a different TV device.
Select Confirm Netflix Household or Update My Netflix Household.
Select Send Email or Send Text. A verification link will be sent to the account email address or phone number. Verification links expire after 15 minutes.
Note:
If you have not added a phone number or email address to your account, you will only see one option.
If you do not receive the verification link by email or text, click Resend Email or Resend Text. Or you can choose another option or select Remind Me Later.
Select Yes, This Was Me in the email, or tap the link in the text message, then Confirm Netflix Household or Update Netflix Household to continue.
You will see a confirmation on your TV screen and receive a confirmation email. Select Continue to Netflix to start watching.
Note:
"Internet connection” refers to your wired or wireless internet connection. If you have multiple Wi-Fi networks, we may only associate one with your Netflix Household. If you want to watch Netflix on a device that is connected to a Wi-Fi network using a different ISP account or that has a different external IP address, you may be asked to verify that device as part of your Netflix Household. Make sure to set or update your Netflix Household from a device that is connected to your preferred or most used internet connection.
How Netflix detects devices within a Netflix Household
We use information such as IP addresses, device IDs, and account activity to determine whether a device signed into your account is part of your Netflix Household.
We do not collect GPS data to try to determine the precise physical location of your devices.
If a Netflix Household is not set
If a Netflix Household hasn’t been set, we will automatically set one for you based on IP address, device IDs, and account activity.
You can always update your Netflix Household from a TV by connecting to your internet and following the steps above.
Set Netflix Household without a TV
If you don’t watch Netflix on a TV or don’t have one, you do not need to set a Netflix Household for your account.
If you have unrecognized devices using your account, you can sign out of them from the Manage Access & Devices page.
A Netflix Household is a collection of the devices connected to the internet at the main place you watch Netflix. A Netflix Household can be set using a TV device. All other devices that use your Netflix account on the same internet connection as this TV will automatically be part of your Netflix Household.
A Netflix account is for use by one household. Everyone living in that household can use Netflix wherever they are — at home, on the go, on holiday — and take advantage of new features like Transfer Profile and Manage Access and Devices.
This message means Netflix wasn't able to associate your device with your Netflix Household. If you signed in to Netflix from a device that is not part of your Netflix Household, you can create an account to fix the issue.
A Netflix account is meant to be shared by people who live together in one household. People who are not in your household will need to use their own account to watch Netflix. Learn more about sharing Netflix. Account owners can buy an extra member slot and invite people outside their household to use Netflix.
People who are not in your household will need to sign up for their own account to watch; or in many countries you can buy an extra member slot to add an extra member to your account.
Netflix detects password sharing through analysis of IP addresses, device IDs, and usage patterns, allowing them to identify instances of shared accounts and address them accordingly.
Netflix's preferred solution for this is that the original account owner buys a sub-account for their friend or family member for $7.99/month, allowing them to use the streaming service and watch Netflix without interruption.
Second home or frequent travel to the same location
From the main place you watch Netflix, connect to the internet, open the Netflix app or go to Netflix.com on a web browser on your portable device once a month, and stream a TV show or movie for a few seconds to establish a connection.
Can I use my Netflix account at my vacation home? Absolutely! If your vacation home has a stable internet connection and a device compatible with the Netflix app, such as a smart TV, tablet, or computer, you can use your Netflix account just like you would at your primary residence.
This message means Netflix wasn't able to associate your device with your Netflix Household. If you're using a device that's not associated with the Netflix Household, please create your own account to enjoy Netflix.
Netflix started cracking down on password sharing in summer 2023. If you want to watch 3 Body Problem, you can only watch it on Netflix. And if you were kicked off a shared account after Netflix ended password sharing last year, you'll need to subscribe on your own.
Introduction: My name is Allyn Kozey, I am a outstanding, colorful, adventurous, encouraging, zealous, tender, helpful person who loves writing and wants to share my knowledge and understanding with you.
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