How Zara can stay one step ahead with trend forecasting (2024)

How Zara can stay one step ahead with trend forecasting (1)

Key takeaways

  • Inditex brand Zara is known for its trendy collections and fast-fashion DNA, but 2020 has changed fashion's traditional values and methods.
  • Zara's method is reactive, responding to market demand as it happens, which prevents the possibility of planning ahead for styles and quantity.
  • Trend forecasting addresses collection planning issues and fits in well with Zara's data-driven approach both in-store and online.

In 1975, Amancio Ortega founded the first ever Zara in A Coruña, Spain. Today, Zara is a bonafide pioneer of fast fashion, churning out new trends every few weeks for their 2,264 stores globally as well as for their e-commerce platform. They are quick on tech innovation and even quicker on customer reactivity, which helps to explain their surge in sales this quarter despite many fast fashion retailers’ struggles due to Covid-19 this year. Their focus on customer experience and accessibility has made all the difference in their success.

But as consumer behaviors change due to technological innovations and shifting values, Zara must adapt their current strategy: What if there was a way to even better understand their customers, beyond sales data and in-person observations? Trend forecasting is one solution, and it could allow Zara to keep close tabs on its customers’ desires in real time. For a monolith like Zara, keeping up with the pace of trends and the brave new world of digitalization is paramount: trend forecasting can ensure that the customer’s place is always at the center.

How Zara can stay one step ahead with trend forecasting (2)

The race against trends: Zara’s approach and what they can do better

The big question is how exactly Zara’s designers are able to create products that they know will appeal to customers. The answer is multifaceted: for one, store employees listen attentively to what customers want, what they don’t, and what they’re wearing, which enables each team to adjust styles, fabrics, and more to the trends of each geography and customer base.

Secondly, Zara is more reactive than its competitors: they design thousands of new styles annually, which they produce in small quantities to cycle them in stores every few weeks. Zara then analyzes sell-out to produces more of their successful products only, which keeps the customer coming back for styles that sold out too fast, or to see new styles altogether.

How Zara can stay one step ahead with trend forecasting (3)

While this approach is effective, it’s a reactive one rather than a proactive one. The retailer is always on its toes, using sell-out to determine assortment variety and quantity every 2-3 weeks. The ideal addendum to Zara’s strategy for staying ahead, therefore, would be having a way to bet on certain products in advance to better plan their inventory.

This is where trend forecasting comes in: it is the act of predicting fashion trends including colors, fabrics, silhouettes, patterns, styles, and more. Zara’s designers, however, work on the cuff, releasing new collections year-round and reacting to sales data to plan their products. Trend forecasting gives designers the luxury of time, indicating which trends and products will be successful and when. Designers can choose styles and products on the long term, and in the correct quantities, to streamline the first steps of collection planning.

Better collections with trend forecasting

Churning out collections every few weeks is a surefire way to ensure that consumers keep coming back for new looks. But while this collection planning strategy is effective, it also creates both overstock and out-of-stock. Because Zara is constantly producing new styles and rolling out new collections, fiscal losses due to dead inventory are common, not to mention significant contribution to apparel waste.

How Zara can stay one step ahead with trend forecasting (4)

Furthermore, their low-inventory strategy creates situations of out-of-stock when a product is particularly successful, leaving customers wanting what they can’t have. The retailer is already aware of these problems: compared to 2019’s first quarter inventory, 2020’s inventory was reduced to accommodate lower demand. But how to solve both stock issues at once in a lasting way? To do this, Zara needs a way to plan their collections with clinical precision, and the best way to do this is know what customers want now, but also in future.

How Zara can stay one step ahead with trend forecasting (5)

For instance, zebra print was nowhere to be found at the start of 2018, at a time when leopard print had doubled in visibility in Europe. Nonetheless, zebra print was forecasted to experience a boom between the Spring of 2018 and 2019, and it indeed did, quadrupling in visibility in just one year’s time. Today, the print continues to be trendy, and it doesn’t take a trend forecaster to tell you so, it only takes a quick look around at what people are wearing right now. So just imagine how practical this data could have back in 2018, before brands had any idea of the success of the trend for the seasons to come.

This is just one example of the kind of data that can help merchandising and planning teams align with design teams to adjust quantities based on forecasted trend behaviors, taking into account high seasons and optimal launch times for any given product. This data is indispensable for a strategic collection planning that reduces overstock, prevents out-of-stock, and responds to consumer desires all while doing good by the environment.

Zara puts the customer at the center

This year, Inditex announced it will be closing as many as 1,200 stores worldwide in a move to push e-commerce sales. By 2022, the conglomerate hopes to see online sales making up at least a quarter of total sales.

Find out how SS21 trends are adopted in the US vs Europe

This is just one way Zara always strives to place the customer as their utmost priority. By providing consumers with online options, and even enhancing their in-store experience with digital solutions, Zara ensures that their customers keep coming back. But to draw them in the first place, the retailer needs to be sure to hit the nail on the head every time, and deliver products that their customers will want.

Trend forecasting can be a practical addendum to Zara’s present collection planning strategy. The pictures and videos that consumers post, like, and share on social media are indicators of current and future trends, and this data is indispensable for brands with younger audiences such as Zara. Quantitative analysis of social channels deep dives into consumer desires, and this technology can predict trends up to one year in advance. With trend forecasting, Zara’s mission to keep the customer at the center can only get better.

How Zara can stay one step ahead with trend forecasting (2024)

FAQs

How Zara can stay one step ahead with trend forecasting? ›

The ideal addendum to Zara's strategy for staying ahead, therefore, would be having a way to bet on certain products in advance to better plan their inventory. This is where trend forecasting comes in: it is the act of predicting fashion trends including colors, fabrics, silhouettes, patterns, styles, and more.

How Zara keeps up with trends? ›

Zara's success is based on its ability to adapt quickly. Unlike many clothing brands, whose designs are stagnant for the season, Zara is constantly assessing and reacting to the environment in a matter of weeks. The brand designs new styles and pushes them into stores while the trend is still at its peak.

How can Zara improve their strategy? ›

The brand could expand its customer base and encourage more shopping by investing more time to market themselves on digital platforms and improve its e-commerce sector's functionality. The biggest threat Zara is facing is the intense number and level of competition in the industry.

What is one of the steps in predicting a fashion forecast? ›

Steps of Developing Fashion Forecasting:

Determining the reasons why past fashions changed. For example: finding out the reason why blue color is running even though red color is forecasted. Determining how closely the forecast matches the past. Researching how likely fashion will impact the future.

How Zara can sustain their growth and profitability? ›

Instead of making a big bet on a single style, let's say a floral dress, manufacturing it in large quantities only to find the demand is not there, Zara can avoid this by producing smaller quantities. This approach allows Zara to see what the demand is like before making a larger investment.

What can Zara do to ensure successful growth around the world that maintains the same level of speed and instant fashion? ›

What can Zara do to ensure successful growth around the world while maintainingthe same level of speed and instant fashion? 3 MARKET EXCELLENCE ZARA Zara uses short supply chain business strategy that controls the steps on the supply chain from designing , manufacturing , to distributing its products .

What are the key factors to success in Zara? ›

The success of the brand lies where customers appreciate and desire the brand, which is over and above product level benefits and strongly driven by the brand experience. Zara uses its store location and store displays as key elements of its marketing strategy.

What are Zara's three main winning marketing strategies for keeping its offerings fresh? ›

Zara has cultivated unique advantages with its 4Es approach to marketing by focusing on experience, exchange, evangelism and every place strategies for the customer, rather than the old product, price, promotion and place concept focused on the brand.

How does Zara stay competitive? ›

Zara's strategy is to offer a higher number of available products than its competitors. While most clothing retailers manufacture and offer to the public for sale 2,000 to 4,000 different articles of clothing, Zara's production has been markedly higher, at over 10,000 pieces produced per year.

What are the strategic challenges faced by Zara? ›

However, the brand has recently faced three main challenges: e-commerce, competition and sustainability. To sustain its global expansion, the brand made a step toward digital expansion even before the pandemic hit, and it paid off. So far in 2020, Zara reports a 74% jump in online sales alone.

What are trend forecasting methods? ›

The trend forecasting method is based on the linear regression technique of time series forecasting. Trend forecasting gives the best forecasting reliability when the driving factors of your business affect your measures in a linear fashion.

How do you do trend forecasting? ›

How to use trend forecasting
  1. Identify past trends. ...
  2. Look for patterns in the data. ...
  3. Assess the difference between past forecasts and actual consumer behavior. ...
  4. Determine your hypothesis. ...
  5. Create a forecasting model.
Jun 24, 2022

What are the main steps of forecasting? ›

  • Step 1: Problem definition.
  • Step 2: Gathering information.
  • Step 3: Preliminary exploratory analysis.
  • Step 4: Choosing and fitting models.
  • Step 5: Using and evaluating a forecasting model.

What is Zara trying to achieve? ›

With its dramatic introduction of the concept of “fast fashion” retail since it was founded in 1975 in Spain, Zara aspires to create responsible passion for fashion amongst a broad spectrum of consumers, spread across different cultures and age groups.

How Zara maintain and build on this competitive advantage? ›

Apart from being agile, its supply chain and production system are efficient and designed to deliver results faster. Another attractive aspect of ZARA's business model is the in-store experience. These stores are designed to offer a great in-store shopping experience and create highest satisfaction for customers.

Which strategy has Zara used in its supply chain? ›

Zara's strategy disregards most of the components for a successful supply chain. Unlike many clothing suppliers that actively use outsourcing, Zara manufactures a significant number of its products using its own resources. The brand itself is engaged in the processes of design, storage, distribution, and logistics.

What type of growth strategy did Zara implement? ›

Local Adaptation − Zara adapts its products and store designs to local cultural differences and customer preferences, ensuring that its products and shopping experience appeal to customers in each market. Partnerships and franchising− Zara use a combination of company-owned stores and franchising to enter new markets.

What is the strategic positioning of Zara? ›

Positioning of Zara

Zara's target demographic is between the ages of 20 and 35, and they are fashion-conscious but unable to afford expensive labels. As a result, to fulfill consumer demand for this client base, Zara develops a quick fashion strategy, which is a huge success in today's market.

What are the most important prerequisites for sustaining Zara's competitive advantages? ›

As a brand, their speed and responsiveness to the latest fashion trends are key to Zara's competitive advantage.

How does Zara aim to achieve sustainability? ›

In 2022, Zara promised to use 100% renewable energy in their own operations. In 2023 they promise to eliminate single-use plastics for customers. By 2025 they plan to introduce more sustainable 100% linen and sustainable or recycled polyester. By 2040 they promise to have zero net emissions.

What is the secret behind Zara's retail success? ›

Zara's super-efficient supply chain

Zara's highly responsive, vertically integrated supply chain enables the export of garments 24 hours, 365 days of the year, resulting in the shipping of new products to stores twice a week. After products are designed, they take around 10 to 15 days to reach the stores.

What is Zara's unique selling point? ›

It is able to almost instantly react to fashion trends by vertically integrating its supply chain. Zara is a global fashion retailer whose success stems from its ability to reduce lead times and react to trends almost instantaneously. Zara is owned by Inditex, the world's biggest fashion group.

How does Zara target customers? ›

Zara customers are typically loyal: Zara ranks higher than competitors on the Net Promoter Score®. Indeed, Zara customers shop at Zara stores 2x to 3x more often than other fashion brands. The Zara target audience is vocal, enthusiastic, and highly connected to the brand on social media.

What are the 3 most critical factors of Zara? ›

Zara's Three Success Factors: Speed, Speed, and Speed.

What is the biggest threat to Zara? ›

Although Zara offers unique designs at a competitive price, the stiff market competition is a threat.

Can Zara sustain its competitive advantage? ›

Zara has sustained a competitive advantage globally by expanding into new markets and becoming more efficient. In a monopolistically competitive industry, Zara is expected to make profits in the short run but will break even in the long run because demand will decrease as average total costs increase.

What are 3 popular forecasting techniques? ›

There are three basic types—qualitative techniques, time series analysis and projection, and causal models. The first uses qualitative data (expert opinion, for example) and information about special events of the kind already mentioned, and may or may not take the past into consideration.

What is the purpose of trend forecasting? ›

Trend Forecasting is the process of researching and formulating predictions on consumers future buying habits. By identifying the source, tracing the evolution, and recognising patterns of trends, forecasters are able to provide designers and brands with a 'vision' of the future.

How do trend forecasters predict trends? ›

Trend forecasters use a mixture of intuition, research and data to create a scenario which they then communicate through writing and mood boards. To confidently create a forecast, a large scope of research must be collected through primary and secondary research.

What are the 6 steps to forecasting? ›

The following slide highlights the six steps of business forecasting process illustrating key headings which includes problem identification, information collection, preliminary analysis, forecasting model, data analysis and performance review.

What is the best simple forecasting method? ›

Straight-line Method

The straight-line method is one of the simplest and easy-to-follow forecasting methods. A financial analyst uses historical figures and trends to predict future revenue growth.

What is the first step in forecasting? ›

The first step in forecasting is to identify the objective of the forecast. This involves identifying the objective, conducting the forecast, making a decision based on the forecast, and reporting the data to the required audience.

What is the first step in forecasting process? ›

Specify the Input Data Set

The first step in the forecasting process is to tell the system to use this data set by setting the Data Set field.

What are Zara's future plans? ›

Some of the cash will be spent on further expansion in the United States, with 30 new Zara projects planned from 2023 to 2025, including bigger stores in New York, Chicago, Miami and other cities.

What are Zara's smart goals? ›

Following its success in 2020, Zara has set many goals relating to sustainability, including reaching net-zero emissions by 2040, 100% more sustainable procurement of cellulose fibres, cotton, linen, and other materials, and becoming free of single-use plastics—to name a few.

Can Zara's strategy be easily imitated by its competitors? ›

The production method used by Zara is tough to imitate by competitors. The company manufactures a significant portion of its apparel in-house, and it collaborates with a sizable number of manufacturing facilities located around Europe. The distribution approach that Zara use is tough to imitate.

Which element of Zara's strategy do you believe best explains its success? ›

a.) Zara's success is largely due to its supply chain strategy and information control systems. These are measures taken to achieve the mission and vision(the larger objectives of the firm). It is really important to decide on how we are going to ac…

What targeting strategy does Zara use? ›

Targeting of Zara

ZARA's target consumer is often between the ages of 18 and 40, with a medium-high income. Furthermore, it targets customers based on their fashion awareness. They are frequently busy individuals, which is taken into account in ZARA's strategy, which aims to get customers to buy on impulse.

How can Zara maintain its competitive advantage? ›

Apart from being agile, its supply chain and production system are efficient and designed to deliver results faster. Another attractive aspect of ZARA's business model is the in-store experience. These stores are designed to offer a great in-store shopping experience and create highest satisfaction for customers.

What makes Zara innovative? ›

They have an innovative manufacturing process, which allows them to be quick in responding and sending clothes to their shops, and they also do some re-designing at that time. Only 15–25% of clothes are produced before the season and 50–60% at the start of the season.

What are the strategic challenges of Zara? ›

However, the brand has recently faced three main challenges: e-commerce, competition and sustainability. To sustain its global expansion, the brand made a step toward digital expansion even before the pandemic hit, and it paid off. So far in 2020, Zara reports a 74% jump in online sales alone.

What are the three most critical factors of Zara? ›

Zara's Three Success Factors: Speed, Speed, and Speed.

What are Zara core competencies and competitive capabilities? ›

One of Zara's core competencies is its ability to apply “just in time” manufacturing to fashion production. Most of manufacturing is done close to its home base, in and around the Iberian Peninsula.

What are the latest actions and innovations of Zara? ›

Zara has launched its innovative Store Mode functionality across its ecommerce and in app, helping to connect its stores and digital platforms in the UK. In September 2020, the fashion retailer launched Store Mode in several Spanish cities, aiming to make shopping easier, safer and more sustainable.

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