If a payment card that you use with Apple Pay is declined – Apple Support (UK) (2024)

If a payment card that you use with Apple Pay is declined or doesn't work when you try to make a purchase, check to see whether your card can be used with Apple Pay.

1. On your device, go to the Wallet app or Wallet & Apple Pay settings:

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   • On your iPhone, open the Wallet app.

   • On your iPad or Apple Vision Pro, go to Settings > Wallet & Apple Pay.

   • On your Mac with Touch ID, choose Apple menu  > System Settings (or System Preferences), then click Wallet & Apple Pay.

2. Select your payment card.

3. If you see the message "This card cannot be used", check whether your bank or card issuer currently supports Apple Pay:

   • Apple Pay-participating banks in Canada, Latin America and the United States

   • Apple Pay­participating banks in Africa, Europe and the Middle East

   • Apple Pay-participating banks and card issuers in Asia-Pacific

4. If you have any other questions, please contact your bank or card issuer.

Published Date:April 19, 2024