In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (2024)

In the success stories of H&M, Zara, Ikea, and Walmart, luck is not a key factor.
In fact, a case study shows these triumphs can be replicated in any industry.

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (1)
The clothing retailer H&M was founded in 1947, but during the last decade, the company has made it to the top with $20.3 billion yearly sales.
Forbes now lists H&M #31 in its brand value Top 100, along with Apple and Coca-Cola. In a decade, retail giant Walmart has grown from $70 to $127 billion.

Similar fortune is walking with highly successful clothing chain Zara ($14.4 billion yearly) and furniture megastore IKEA ($28 billion).

Price Economy with Short Lead Times

H&M has 3500 stores in 55 countries, with a huge supply network, warehousing, and logistics to handle.

H&M’s operations are built around a team of 100 designers, who work closely with a baffling number of companies on the production side – having no factories of its own.

H&M cooperates with over 700 suppliers, 60 pattern makers, and 20 worldwide production centers.

Though it’s vital to follow fashion trends, the clothing retailer’s success is bound to the price economy. This is where inventory management strategy steps in.
H&M manufactures 80% of its retail inventory in advance and, during the year, introduces the remaining 20% based on present-day market trends.

Affordability is reached with strong supplier relationships, paired with manufacturing strategies that reduce lead times.

H&M has 30 international supply partners, and a central inventory management software system.

Adopting a modern IT infrastructure has brought the average lead times down by 15-20%.

Flexibility and short lead times reduce the risk of buying the wrong items. This allows H&M stores to restock quickly with the bestselling products at economical prices.

Zara Avoids Inventory Buildup

Zara is a large retail chain with its 6,900+ stores in 86 countries and 450 million items sold in a year.

The retailer has opened about 400 stores annually on average over the past 5 years spread out among eight brands.

The brand is renowned for its ability to deliver new clothes to stores quickly and in small batches.

Twice a week, at precise times, store managers order clothes, and twice a week, on schedule, new garments arrive.

To achieve this, Zara controls more of its supply chain than most retailers do. On the contrary to H&M, Zara keeps a most of its production in-house.

For Zara, its supply chain is its competitive advantage. In-house production allows it to be flexible in the amount, frequency, and variety of new products to be launched.

Incredibly, it designs, manufactures, distributes, and retails clothes within 2 weeks of the original design first appearing on catwalks.

Six months in advance, Zara commits to only 15 to 25 percent of a season’s line. And it locks in merely half of its line by the start of the season, meaning that up to 50 percent of its clothes are designed and manufactured right during the season.

If a style becomes highly popular all of the sudden, Zara reacts instantly, creating a new design in the popular style, then gets new items into stores while the trend is still peaking.

From Customer Feedback to Inventory Management

Zara’s inventory management software lets the store managers communicate customer feedback on what they’re looking for, what they like and dislike. Zara’s designers keep sketching, based on the data.

Constant slight changes give customers a sense of scarcity and exclusiveness. This strategy allows Zara to sell more items at full price. Less mark-downs, less inventory piling up in any part of the supply chain from raw materials to finished products.

Inventory optimization models are used, so the company can determine the quantity to be delivered to a single retail store twice a week.

The stock delivered is strictly limited, ensuring that each store receives just what it needs. Thus, the brand image looks exclusive, and building up of unpopular stock is avoided.

The batches delivered are small, so if the hastily created design does not sell well, little harm is done inventory-wise.

Peaks in demand can be addressed quickly, as a Zara factory usually operates only 4.5 days per week on full capacity, leaving flexibility for extra shifts.

The core of Zara’s success is centralized enterprise
resource planning. Inventory, products, and logistics are managed in central cloud-based software.

The merchandise is already priced and labeled for selling when it to a store. The operations are monitored in real time and changed accordingly. At Zara, change doesn’t disrupt the system; it’s part of the system.

IKEA – Cost-per-Touch Inventory Management

The IKEA Group has operations in 43 countries.

Total of 303 stores in 26 countries.
In 2013, the IKEA Group stores had 684 million visits.
The IKEA range consists of approximately 9,500 products.
Every year IKEA launch about 2,000 new products. IKEA has 12 in-house designers and 60-70 external designers via contracts.

IKEA is the synonym for do-it-yourself assembly furniture. This obviously lowers packaging cost, but there’s more to IKEA’s success.

Every IKEA store has a warehouse. The main showroom is for customers to browse products. Then they can obtain the products themselves from the floor pallet location.

Having customers to retrieve the packed items themselves is an inventory strategy called “cost-per-touch.” Companies find that the more hands touch the product, the more costs are associated with it.

In-Store Logistics

Besides cost-per-touch, IKEA also relies on something unique regarding its product reordering. It has in-store logistics personnel handling inventory management.

These in-store logistics managers use a stock replenishment process called minimum/maximum settings for the reordering points.

Two factors are set for each product: the minimum amount of products available before reordering, and the maximum amount of a product to order at one time.

Using IKEA’s central inventory management software, logistics managers also have Point of Sale (POS) data of how much an item sells. The inventory management software also displays warehouse management, shipping, and distribution center data.

IKEA uses separate high-flow and low-flow warehouse facilities. Products stocked in a low-flow facility are not in high demand.

Operations there are mostly manual since workers won’t be moving inventory around too much. For items stocked in high-flow facilities, storage and retrieval operations are more automated.

This inventory strategy also reduces the cost-per-touch aspects of stock management.

Every product is designed by IKEA itself so the company maintains control over manufacturing costs. IKEA seeks to use as few materials as possible to make a product while not compromising on quality or durability.

By using fewer materials, the company cuts on transportation costs and get favorable supplier prices.

This allows the company to stay competitive against other retailers in the industry as it continually seeks for advanced methods to streamline supply chain and inventory management.

Inventory Management Cooperation with Suppliers

Over the decade, Walmart has become the world’s largest retailer with the highest sales per square foot.

This retail giant stocks products made in more than 70 countries, operates more than 11,000 stores in 27 countries around the world and manages an average of $32 billion in inventory.

Walmart uses innovative technology to track inventory and restock their shelves, thus allowing the retail chain to cut costs.

Strategically, the idea is to minimize links in the supply chain, sharing information with suppliers, and linking purchasing to sales in a more direct way.

The technical backbone of Walmart’s supply chain innovation is inventory management software, which allows implementing automated re-ordering and cross docking and other inventory tactics.

Cross-docking is the centerpiece of Walmart’s strategy to replenish inventory efficiently. It means products are loaded from inbound or outbound truck trailers right away without extra storage.

Suppliers and manufacturers within Walmart’s supply chain synchronize their demand projections under a collaborative planning, inventory forecasting, and stock replenishment scheme.

The network of global suppliers, warehouses, and retail stores has been described as behaving almost like a single firm.

Competitive Advantage with Inventory Management Software

H&M, Zara, IKEA, and Walmart are really large retail operations with tens of thousands of employees and numerous operations to run.

They surpass the competition in supply chain optimization and strategic thinking. To make it work, they all use inventory management software as a backbone of operations.

Back in then days, building the necessary software instruments meant a massive investment and in-house effort.

Today, technology has created an environment where practically every company can optimize their business model and streamline processes.

In fact, even though the technology is becoming increasingly popular, it is still possible to gain a competitive advantage, taking advantage of a full business management software package.

What is Erply?

Thousands trust Erply with their growing business, including:

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (10)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (11)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (12)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (13)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (14)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (15)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (16)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (17)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (18)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (19)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (20)

In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (21)

Sign Up
In the success stories of H&M, Zara, Ikea and Walmart, luck is not a key factor - Erply (2024)

FAQs

What is the key competitive advantage of H&M? ›

The main competitive advantage of H&M is the ability to deliver on trend fashions at an affordable price for customers. The production process to delivery ranges from a few weeks to six months, with basics and children's wear in high volume.

How does Zara ensure the accuracy and efficiency of its inventory management processes? ›

Zara has 12 inventory turns per year compared to 3 – 4 per year for competitors. Stores place orders twice a week and this drives factory scheduling. Such short term focused order cycles make forecasts very accurate, much more accurate than competitors who may order every two weeks or every month.

How Zara is different from H&M strategies? ›

A key differentiator between the retailers is their approach to sales. Zara has traditionally taken a subtler approach to reductions, only discounting during key sales periods while H&M takes more frequent and aggressive markdowns.

What is key features has Zara utilized in their operations supply chain to gain a competitive advantage over other retailers 2 points? ›

As a brand, their speed and responsiveness to the latest fashion trends are key to Zara's competitive advantage.

What is the secret behind Zara's retail success? ›

Zara is well known for its ability to be prompt in quickly delivering new clothes to their stores which are achieved by following a strict routine. Twice a week, at precise times, store managers order clothes, and twice a week, on schedule, new garments arrive.

What are Zara's key resources and capabilities? ›

Zara's Key Activities
  • Product design and development.
  • Manufacturing.
  • Product delivery and shipping.
  • Maintenance of headquarters, retail outlets, and online platform.
  • Advertising and market.
  • Product development and design.
Nov 3, 2022

What are the key factors and competitive advantage? ›

Competitive advantages are attributed to a variety of factors including cost structure, branding, the quality of product offerings, the distribution network, intellectual property, and customer service.

What are the 3 key measures of inventory? ›

We've put together a list of four crucial metrics that you should keep a close eye on over the course of the year: inventory turnover, average days to sell, return on investment, and inventory carrying costs.

Does Zara use ERP? ›

The inventory control used by Zara allows retail managers to communicate to customers what they want, what they want and what they don't like. Zara designers are doing new things based on this information from the ERP.

What are the main success factors of Zara? ›

The success of the brand lies where customers appreciate and desire the brand, which is over and above product level benefits and strongly driven by the brand experience. Zara uses its store location and store displays as key elements of its marketing strategy.

Is Zara's competitive strategy aligned with supply chain strategy? ›

Zara's supply chain strategy is aligned with its overall business strategy, which is focused on providing fast fashion to customers. The company's strategy of constantly introducing new designs aligns with its supply chain strategy of quick turnaround times and high flexibility.

What are the key strategies of Zara? ›

  • Investing little in advertising. Zara spends very little on advertising, instead relying on stores to create awareness for its brand. ...
  • Manufacturing in small batches. ...
  • Staying on top of key trends. ...
  • Making fashion affordable. ...
  • Focusing on novelty.
Mar 6, 2023

Why is Zara more successful than H&M? ›

Zara's strategy is to offer a higher number of available products than its competitors. While most clothing retailers manufacture and offer to the public for sale 2,000 to 4,000 different articles of clothing, Zara's production has been markedly higher, at over 10,000 pieces produced per year.

What are the greatest risks that Zara faces nowadays why might Zara fail? ›

However, the brand has recently faced three main challenges: e-commerce, competition and sustainability. To sustain its global expansion, the brand made a step toward digital expansion even before the pandemic hit, and it paid off.

What are Zara's three main winning marketing strategies for keeping its offerings fresh? ›

Tweet This
  • Zara has evolved to the new 4Es of marketing strategy—Experience replaces Product; Exchange is new Price; Evangelism is now Promotion; and Every Place is new Place—that puts the customer at the center.
  • Zara fosters a highly-engaged workforce that translates into highly-engaged interactions with customers.
Apr 23, 2018

What key activities are aligned to support Zara's vertical integration strategy? ›

Using centralised logistics, Zara provides regular small-batch deliveries that arrive at stores on time. Ownership of the whole process enables the efficient arrival of items at the store, already labelled and priced.

What is so unique about Zara Why is Zara so successful? ›

Generating more traffic

While most customers visit a fashion store four times a year (once per season), Zara's rapid turnover means customers eager to see new designs visit about 15 times a year — generating almost four times more traffic than the average store.

Which element of Zara's strategy do you believe best explains its success? ›

a.) Zara's success is largely due to its supply chain strategy and information control systems. These are measures taken to achieve the mission and vision(the larger objectives of the firm). It is really important to decide on how we are going to ac…

What is Zara's strategic focus? ›

Zara is an instant fashion brand that focuses on providing what buyers need faster than everyone else. Zara relentlessly tries to provide the best customer experience. Zara spends little in advertising but focuses on locations' uniqueness. Zara uses data to understand customers' insights and current trends.

What are Ikea's key resources and capabilities? ›

IKEA's key resource involves around 1,400 suppliers from over 60 countries. These suppliers provide IKEA with furniture designs, wood, distribution facilities, and other necessities the company requires to function.

What is Zara unique selling point? ›

About Zara
Zara Overview
USPZara offers perfect combination of high end, chic clothing at premium prices
Zara STP
SegmentationClothes for people with a combination attitude of work and play
Target MarketPeople with Medium to high purchasing power who love to look glamorous at all times
5 more rows
Aug 8, 2021

How does Zara consider sustainability? ›

Here are a few commitments made by Zara on their website: In 2022, Zara promised to use 100% renewable energy in their own operations. In 2023 they promise to eliminate single-use plastics for customers. By 2025 they plan to introduce more sustainable 100% linen and sustainable or recycled polyester.

What are the three 3 strategies for competitive advantage? ›

Building a Competitive Advantage

Michael Porter, the famous Harvard Business School professor, identified three strategies for establishing a competitive advantage: cost leadership, differentiation, and focus (which includes both cost focus and differentiation focus)[1].

What are 4 factors that can make you competitive in business? ›

Internal Competitive Business Strategies. People are at the core of all factors that give businesses a competitive advantage: productivity, innovation, quality, and service, to name a few.

What are the 4 factors of competitive advantage? ›

The four primary methods of gaining a competitive advantage are cost leadership, differentiation, defensive strategies and strategic alliances.

What are the top three to five principles of inventory management? ›

There five key principles of inventory management:
  • demand forecasting,
  • warehouse flow,
  • inventory turns/stock rotation,
  • cycle counting and.
  • process auditing.

What are the four 4 methods used to keep inventory control? ›

Four major inventory management methods include just-in-time management (JIT), materials requirement planning (MRP), economic order quantity (EOQ) , and days sales of inventory (DSI).

What are the four 4 inventory management techniques? ›

Four popular inventory control methods include ABC analysis; Last In, First Out (LIFO) and First In, First Out (FIFO); batch tracking; and safety stock.

Does H&M use ERP? ›

Every single store has an Electronic Point of Sale System (EPOS), which is connected to the global ERP-system. In addition to the flow of goods from the stores/distribution center to the customer, H&M also offers reverse logistics to its customers.

What type of inventory management does Zara use? ›

Reactive production model

With these supply chain practices at play, merchandise lines at Zara don't stay on the shelves for long. The company captures 12 inventory turns per year, compared to the industry norm of 3-4 per year.

What forecasting method does Zara use? ›

Zara's method is reactive, responding to market demand as it happens, which prevents the possibility of planning ahead for styles and quantity. Trend forecasting addresses collection planning issues and fits in well with Zara's data-driven approach both in-store and online.

What are the top 5 factors in success? ›

The five critical success factors are strategic focus, people, operations, marketing, and finances. How to find success factors? The first step in finding and identifying success factors is understanding the overall objective of a project and the processes required to achieve it.

How does Zara ensure quality? ›

Zara Join Life labels identify items produced using the most sustainable raw materials, such as organic cotton or recycled materials; forest-based synthetic fibres made using an efficient process such as Tencel® Lyocell; or clothing produced with technology using renewable energy, or that demonstrates efficient use of ...

What is H&M competitive strategy? ›

The key competitive strategy of H&M in the global market can be characterised as a combination of cost leadership and the elements of differentiation (Varley et al., 2018). The fast-fashion business model of the company is built upon the outsourcing of new designs to multiple independent suppliers.

Is Zara a push or pull supply chain? ›

Quick response to Demand – Zara follows a pull model in their inventory and supply chain management. They create up to 1000 designs every month based on store sales and current trends.

What are the 3 most critical factors of Zara? ›

Zara's Three Success Factors: Speed, Speed, and Speed.

Why is Zara supply chain strategy successful? ›

Zara's strategy disregards most of the components for a successful supply chain. Unlike many clothing suppliers that actively use outsourcing, Zara manufactures a significant number of its products using its own resources. The brand itself is engaged in the processes of design, storage, distribution, and logistics.

Why is Zara not as successful in the US? ›

Zara's having trouble breaking into the U.S. because they don't participate in "vanity sizing," or labeling bigger clothes with a smaller size. Zara clothes are true to size, reports Amina Akhtar at Elle.

What is the most successful clothing company in the world? ›

According to the ranking of the most valuable clothing and apparel brands in the world, Nike ranked first in both 2021 and 2022. In 2022, the American company's brand value amounted to approximately 10 billion U.S. dollars more than second-placed Luis Vuitton.

Why Zara is leading fast fashion? ›

Zara placed emphasis on the freshness of its designs. It wanted to create a sense of exclusivity. It never focused on creating bulk items of one design. Zara had confidence in its fast supply chain of twice a week shipment to the store with the latest designs.

What is Zara biggest weakness? ›

What are some of Zara's weaknesses? Fast-Fashion: Interestingly, the trend that helped propel Zara to the top is the cause of its most pressing weakness. With the focus on sustainability increasing among customers and policymakers Zara's weakness is balancing sustainability with fast-fashion.

What is one of the factors that has made Zara such a successful company? ›

Be willing to change course to adapt. Zara's success is based on its ability to adapt quickly. Unlike many clothing brands, whose designs are stagnant for the season, Zara is constantly assessing and reacting to the environment in a matter of weeks.

What is the biggest threat to Zara? ›

Although Zara offers unique designs at a competitive price, the stiff market competition is a threat.

What is Zara's secret to retail success its supply chain? ›

Zara's super-efficient supply chain

After products are designed, they take around 10 to 15 days to reach the stores. er in Spain, where new items are inspected, sorted, tagged, and loaded into trucks. In most cases, clothing items are delivered to stores within 48 hours.

What is Zara's competitive advantage? ›

Zara's strategy is to offer a higher number of available products than its competitors. While most clothing retailers manufacture and offer to the public for sale 2,000 to 4,000 different articles of clothing, Zara's production has been markedly higher, at over 10,000 pieces produced per year.

What type of growth strategy did Zara implement? ›

Zara is the biggest Spanish clothing retailer in the world based on sales value. Its success is due to its fast fashion strategy that is based on a strong supply chain and quick market feedback loops.

What is Zara's final product strategy? ›

Product Strategy of Zara

At Zara, what it does is to create new clothing designs all year round and only produce a limited number before moving on to the next designs. With these abbreviated production runs, designs get sold out faster, and there are virtually no leftovers.

What can Zara do to ensure successful growth around the world that maintains the same level of speed and instant fashion? ›

2. What can Zara do to ensure successful growth around the world while maintainingthe same level of speed and instant fashion? 3 MARKET EXCELLENCE ZARA Zara uses short supply chain business strategy that controls the steps on the supply chain from designing , manufacturing , to distributing its products .

How Zara uses data analytics to run a profitable business? ›

ZARA captures data from e-commerce sales, PDA devices and RFID tags on the clothing, POS terminals, and customer surveys. Customer preferences are captured by store employees in their PDAs in details: cut, colour, buttons, zippers, and more. Zara has constructed its business on RFID tags as per the Wall Street Journal.

Does H&M have sustainable competitive advantage? ›

As one of the world's largest apparel retailers, H&M has the opportunity to be the leader in the sustainable fashion movement. Sustainability, although a competitive advantage for now, will be the expectation for go-forward supply chain processes.

How does H&M differentiate itself from competitors? ›

Since H&M focuses on cost leadership/differentiation strategy, H&M has to keep the production costs low in order to achieve profitability. To lower production costs, companies usually have to place orders with large quantity of items in order to get the best prices.

What makes H&M different? ›

H&M's business idea is to offer fashion and quality at the best price in a sustainable way. With a broad and varied product range, H&M makes it easy for anyone who is into fashion to express their own personal style.

What is the unique selling point of H&M? ›

WE ArE COMMITTED TO ALWAYS dELIVErING FASHION ANd qUALITY AT THE BEST prICE Our customer is always our focus, from the design process to the shopping experience. Understanding and meeting our customers' needs is at the core of everything we do. We offer fashion with high attention to quality to everyone.

What are the 4 sustainable competitive advantages? ›

The idea here is that if a firm is to maintain sustainable competitive advantage, it must control a set of exploitable resources that have four critical characteristics. These resources must be (1) valuable, (2) rare, (3) imperfectly imitable (tough to imitate), and (4) nonsubstitutable.

What is the biggest sustainable competitive advantage? ›

Outstanding customer care is one of the most powerful competitive advantage examples and brand positioning strategies. Exceptional customer service proves that you truly care about your customers' satisfaction. Make your customer service memorable and the customers will want to repeat the experience.

What is the competitive advantage of sustainable brands? ›

You can define sustainable competitive advantage as a company's unique capabilities, attributes or assets that place it in a superior or favourable position. It is a long-term benefit a brand has over its competitors.

What is the competitive advantage of ZARA? ›

Zara's strategy is to offer a higher number of available products than its competitors. While most clothing retailers manufacture and offer to the public for sale 2,000 to 4,000 different articles of clothing, Zara's production has been markedly higher, at over 10,000 pieces produced per year.

Why ZARA is so successful? ›

Zara's success is based on its ability to adapt quickly. Unlike many clothing brands, whose designs are stagnant for the season, Zara is constantly assessing and reacting to the environment in a matter of weeks. The brand designs new styles and pushes them into stores while the trend is still at its peak.

What is H&M's biggest weakness? ›

Trendy designs: H&M's clothing line is modeled on fast fashion concepts. Hence, most of their apparel is designed based on the latest trends. They are often an almost similar copy designed by another luxury brand. H&M does not have its designs, and this lack of uniqueness is one of its biggest weaknesses.

How does H&M satisfy customers? ›

H&M always comes up with new products that increase the customer's desire for clothing, that too at an affordable cost. Their only notion is fashion and quality at the best price. They have everything that a person may look for, from normal wear to business suits, sports wear to lingerie sets all at a reasonable price.

Who is H&M biggest competitor? ›

Gap is an omnichannel retailer of clothing, accessories, and personal care products for men, women, and children. Fast Retailing is a retail holding company. Uniqlo is a casual wear designer, manufacturer and retailer. Inditex is a company operating as a clothing and fashion retailer.

Why is H&M sustainable? ›

They're made from at least 50% sustainably sourced materials – like organic cotton and recycled polyester — but many Conscious products contain a lot more than that. The only exception is recycled cotton which can only make up 20% of a product.

What is the competitive strategy of H&M? ›

The key competitive strategy of H&M in the global market can be characterised as a combination of cost leadership and the elements of differentiation (Varley et al., 2018). The fast-fashion business model of the company is built upon the outsourcing of new designs to multiple independent suppliers.

What is the most unique selling point? ›

Unique selling proposition (USP), also known as the unique selling point or the unique value proposition (UVP) in the business model canvas, is the marketing approach of showing clients how one's own brand or product is superior to those of competitors (in addition to its other values).

Top Articles
Latest Posts
Article information

Author: Edmund Hettinger DC

Last Updated:

Views: 6132

Rating: 4.8 / 5 (58 voted)

Reviews: 89% of readers found this page helpful

Author information

Name: Edmund Hettinger DC

Birthday: 1994-08-17

Address: 2033 Gerhold Pine, Port Jocelyn, VA 12101-5654

Phone: +8524399971620

Job: Central Manufacturing Supervisor

Hobby: Jogging, Metalworking, Tai chi, Shopping, Puzzles, Rock climbing, Crocheting

Introduction: My name is Edmund Hettinger DC, I am a adventurous, colorful, gifted, determined, precious, open, colorful person who loves writing and wants to share my knowledge and understanding with you.