iPhone - Shopping Help (2024)

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iPhone - Shopping Help (2024)

FAQs

Can I talk to a real person at Apple? ›

For more information about Apple products or assistance making an Apple purchase, please contact us at 800-800-2775, Monday-Friday 8:00 a.m. to 5:00 p.m. Central Standard Time.

Why does Apple keep saying my purchase could not be completed? ›

You might have an unpaid order. Learn how to pay an unpaid order. Contact your financial institution. You might need to ask your financial institution to allow international purchases on your debit or credit card.

What number is 1 800 275 2273? ›

The Apple customer service phone number is 1-800-275-2273. Many Apple support phone numbers are displayed on its website, as well as links to support sites and online communities.

How to fix payment not completed on iPhone? ›

Troubleshooting on iPhone
  1. Restart your phone. ...
  2. Check you have the latest version of iOS. ...
  3. Make sure there's no known general Apple service outage. ...
  4. Check your Apple Pay payment method — remove and add if necessary. ...
  5. See if your Face ID or Touch ID is the issue. ...
  6. Check connections and VPNs. ...
  7. Contact Apple Support.

How do I chat with Apple live agent? ›

How to Chat with Apple's Customer Support. To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number.

Does Apple have 24-7 support? ›

Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

How do I fix my iPhone purchase that could not be completed? ›

How to complete your purchase if a payment failed or was declined
  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one.
  5. Try to complete your purchase.
Nov 28, 2023

Why is Apple declining my purchase? ›

Your purchase may be declined if we suspect that the merchant you're shopping with is fraudulent or if there's other fraudulent activity on your account.

What number is 1 877 255 5923? ›

Apple Card is subject to credit approval, available only for qualifying applicants in the United States, and issued by Goldman Sachs Bank USA, Salt Lake City Branch. If you reside in the US territories, please call Goldman Sachs at 877-255-5923 with questions about Apple Card.

Is 800-692-7753 an Apple number? ›

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).

What is the Apple help center number? ›

Can you speak to anyone at Apple? ›

You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region.

Is Apple chat support real people? ›

So I DM'd Apple Support and asked: If I had a problem with my Mac, would a real human respond? I got a swift reply: "Rest assured, there's only human beings on the other side of the DM! We're really here and always happy to help."

Is there a 1-800-number for Apple customer service USA? ›

How can I speak to a live person at Apple for charges? ›

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

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