JanSport EU | Backpacks & Bags | 30 Year Guarantee (2024)

FAQs

Do JanSport backpacks still have a lifetime guarantee? ›

JanSport engineers quality, durability, and reliable products. So, if your pack ever breaks down, simply return it to our warranty center. We'll fix it or if we can't, we'll replace it or refund it. We stand by our packs for a lifetime and since we've been making packs since 1967, that's a guarantee you can stand by.

Defects in materials, components, or workmanship are covered for the lifetime of the product.

JanSport engineers quality, durable, and reliable products. So, if your pack ever breaks down, simply return it to our warranty center. We'll fix it or if we can't we'll replace it. We stand by our packs for a lifetime and since we've been making packs since 1967, that's a guarantee you can stand by.

JanSport Return Policy

If you're unsatisfied for any reason, simply return your merchandise within 60 days of purchase, provided it has not been damaged, altered or used. Final Clearance items are not eligible for returns.

How often you replace your school bag will depend on a number of factors ranging from the material used to manufacture your bag and its style, to the general wear and tear your bag will undergo. Some school bags might need to be replaced every year, whereas others might last you a good three to four years.

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To show proof of purchase without a receipt to claim warranty: The receipt is your proof of purchase and is required to claim your warranty. A copy of the invoice is also enough to claim the warranty. The appliance's serial or production number can help track when and where it was bought.

A lifetime warranty is a guarantee that a manufacturer will repair or replace any defective parts for their products and comes at no additional cost. The “lifetime” may reference the suggested lifetime of the product (when used as intended), or the time that the product is in production (or some years after that date).

Generally, customers have four years to enforce an implied warranty claim. Merchants of used goods also give implied warranties. You can sell without implied warranties—"as is"—in most, but not all states.

Concealing Contraband

While certainly not the overwhelming number of cases, such instances have led to some administrators banning backpacks to dissuade students from sneaking illegal and dangerous items onto school grounds.

Can zippers be replaced on backpacks? ›

The first step in replacing your backpack zipper is to measure the length of the existing zipper. This is the length required for your new zipper. I suggest buying a zipper which looks the same strength, for example this backpack zipper has metal teeth so I ensured I bought a metal teeth zipper as the replacement.

A tear is no reason to give up on your beloved backpack! All backpacks can be patched and stitched as needed, including torn bottoms and corners. Cobblers can also repair damaged inside lining or replace it altogether, if necessary.

JanSport started by developing the external frame backpack which used a metal frame with a cloth packsack attached to it. The products made include technical day packs and internal frame backpacks. Up until the early 1990s all JanSport packs were made in the United States.