FAQs
Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at www.uspis.gov.
What do I do if someone is stealing my mail? ›
Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at www.uspis.gov.
Is mail theft taken seriously? ›
Mail theft, under federal law, is a serious offense. The United States Postal Service (USPS) is a federal agency, and as such, any theft or tampering with mail violates federal statutes.
Does the USPS investigate mail theft? ›
The overwhelming majority of USPS employees work conscientiously to deliver the nation's mail. Unfortunately, a small number of employees abuse the public's trust by delaying or stealing the mail. OIG Special Agents work diligently to identify and investigate these crimes.
How to protect yourself from mail theft? ›
Follow and share these tips to help protect yourself and others against mail and package theft.
- Promptly pickup mail. ...
- Inquire about overdue mail. ...
- Don't send cash. ...
- Arrange for prompt pickup. ...
- Use Hold for Pickup. ...
- Request signature confirmation. ...
- File a change of address.
Can you call the police on someone for stealing your mail? ›
Report all suspected mail theft to your local police and Postal Inspector. Consider starting a neighborhood watch program. By exchanging work and vacation schedules with trusted friends and neighbors, you can watch each other's mailboxes (as well as homes).
What is it called when someone steals your mail? ›
Mail theft includes stealing or taking any posted item, including packages and postcards. This crime does not require the use of force; the taking of things through fraud, deception, or embezzlement is included within the definition of the crime. The mail thief need not intend to keep the mail they are taking.
Does USPS pay for stolen mail? ›
Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.
Can you sue someone for throwing away your mail? ›
Yes, technically, throwing away someone's mail is illegal. Even if its the previous occupant's. Trying to to get it to stop however, can be a problem.
How do you stop someone from using your address for mail? ›
Steps to Stop Someone from Using Your Address
- Preview your mail. ...
- Return unopened packages. ...
- Refuse unwanted mail addressed to you. ...
- Alert companies that send you someone else's mail. ...
- Opt out of any bulk mailing lists. ...
- Apply for a Prohibitory Order against the sender (if applicable) ...
- Scrub your address from public sites.
Mail theft is a crime of opportunity. Thieves are looking for anything of value – such as Economic Impact (stimulus) payments or other checks, EDD/unemployment documents, bank and credit card information. Your personal information is also valuable and can be used to commit identity theft and fraud crimes.
Can I put a camera in my mailbox? ›
Mailbox cameras are generally legal, but it's vital to navigate privacy laws. Placing a camera on your property is acceptable, but avoid infringing on neighbors' privacy. HOA regulations and consent for audio recording should be considered. Always comply with local, state, and federal laws.
How do I make my mailbox theft proof? ›
Install the right locking mechanism
This is where a locksmith can be invaluable. They can help you choose the right lock for your mailbox, and then install it properly. It's important to get a lock that is secure and tamper-proof, but is also easy to open with a key.
Can identity theft occur when someone steals your mail? ›
Your bills and some of your other mail can contain much-needed information to reproduce your identity, including your address, legal name, account numbers and sometimes even your social security number (Yes, some mail can include your social security number. It shouldn't be that way, but it does happen).
Who do I contact if my mail is not being delivered? ›
Track a package or use USPS's Email Us form to file a complaint online. Select the reason for your complaint, including delivery issues and complaints about USPS employees or facilities. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711.