Managing your print or digital subscription online (2024)

How can I manage my digital and/or print subscription on the Chicago Tribune self-service web site?

Click here and you can temporarily suspend your paper while you’re on vacation, report a delivery issue/complaint, access the eNewspaper, change your address for delivery and/or billing, enroll in EZ Pay and update your credit card information on your EZ Pay account.

How do I create an account on this self-service web site?

Click here and enter your email address under “First time to this site?” to begin the registration process. If you are already registered on chicagotribune.com you can click the log in button and use the same login method and info on the self-service site.

I want to share my Unlimited Digital Access with other people in my household. How do I do that?

You can connect up to five, separate email addresses to your Unlimited Digital Access account. To add an address, visit this page and go through the steps.

How do I stop delivery of my newspaper during my vacation?

To temporarily suspend delivery of your paper while you’re on vacation click here. You will need to provide a resume delivery date within 30 days of the stop date. If you don’t know when you want delivery to resume or you need to hold delivery longer than 30 days, please call Customer Service 1-800-TRIBUNE (1-800-874-2863).

What time should I expect delivery of my newspaper?

The guaranteed delivery times for most of the Chicagoland area are:

Monday through Saturday — 6:30 a.m.

Sunday — 8 a.m.

How do I report my paper missing, wet/damaged or incomplete?

To report an issue with your newspaper delivery please click here. To request redelivery of your newspaper you should report the issue between the hours listed below:

Monday through Saturday: 6:30 a.m. to 10:30 a.m.
Sundays and Holidays: 8:00 a.m. to 11:00 a.m.

How do I make a payment?

To make a payment, please call us at 1-800-TRIBUNE (1-800-874-2863).

What is EZ Pay?

EZ Pay is our recurring payment program. It’s the safe and convenient way to pay for your Chicago Tribune subscription automatically! Pay with your credit, debit or checking account. Switch to EZ Pay now.

Can I change/update the credit card I use for EZ Pay?

Yes. You can manage the credit card used for your EZ Pay account, just click here. Even if you are updating the expiration date, you’ll need to enter all the credit card information. This is a security precaution.

How do I cancel or change my subscription?

To cancel your subscription, please call us at 1-800-TRIBUNE (1-800-874-2863).

Managing your print or digital subscription online (2024)

FAQs

What does print subscription mean? ›

With a print subscription, subscribers will receive a physical copy of the magazine which is produced five times a year. Delivery of the print magazine is available for US subscribers only.

What is a digital subscription service? ›

Digital subscriptions are a way for companies to offer a variety of services on a recurring basis. For many companies, digital subscriptions can be an additional source of income. Companies charge a fee for services, typically paid monthly, quarterly, or annually.

How do I cancel my I digital subscription? ›

If you wish to cancel your subscription, you have 14 days from receipt of your i vouchers to cancel. Simply send your pack of unused i vouchers back to us with a covering letter, including your customer reference number, and we will refund your payment.

How do I manage my Virginian Pilot subscription? ›

If you would like to make a change to your subscription please contact The Virginian-Pilot Customer Service Center at 757-446-9000 or visit the Account Management page.

What does subscription to a website mean? ›

Subscription websites require visitors to pay a monthly membership fee to access premium content. Typically, some information is freely available, which allows first-time users to become familiar with the platform's content and quality.

Is print marketing worth it? ›

A study shows that print advertising offers a 112% return on investment, making it a cost-effective way to reach consumers. Another benefit of print advertising is its ability to drive website traffic.

How does subscription management work? ›

The process starts once a customer signs up to "subscribe" to your product or service, and it ends when the customer cancels their subscription. Subscription management CRM solutions allow organizations to pursue new business models by offering dynamic pricing/purchasing and ownership options to their customers.

How do online subscriptions work? ›

Customers pay repeatedly at set intervals, granting them continued access to a product or service. This could be weekly, monthly, or yearly, providing businesses with a predictable income. Automated billing: Businesses usually set up automated billing systems to manage these ongoing payments.

How do I delete my digital membership account? ›

Cancel a subscription on the Google Play app

Important: When you uninstall the app, your subscription won't cancel. On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription.

How do I cancel my digital subscription to the times? ›

You can cancel your subscription by calling Customer Services on 0800 068 4965. Call us Monday – Friday 8am to 7pm or at the weekends 8am to 4pm. If you wish to cancel your subscription after your minimum term, you must call us at least 2 days before your next billing date.

How much is a digital subscription to the Virginian Pilot? ›

You can cancel your subscription anytime by calling 800-446-2005. After the $4.00 for 1 year introductory rate, you will be automatically charged $19.96 every 4 weeks.

How do I cancel my print magazine subscription? ›

Contact the company that runs the subscription you want to cancel. If the company has instructions on how to cancel, follow those. Keep a copy of your cancellation request, along with notes about any conversations you had and how and when you canceled. Watch your bank or credit card statements.

How do I find my time print subscription number? ›

To link your print subscription, you'll need your print subscriber ID (you can find the mailing on the mailing label of your magazine). You can also look up your subscriber ID in My Account using your mailing address.

What is a paper subscription? ›

A subscription is an amount of money that you pay regularly in order to belong to an organization, to help a charity or campaign, or to receive copies of a magazine or newspaper.

What does in print edition mean? ›

In printmaking, the term 'edition' refers to the total number of prints struck from one plate. There are typically two types of print editions: limited and open. Limited edition means that a fixed number of prints or impressions are produced, thus making the print more scarce, valuable and collectable.

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