Merkle - We dream. We do. We deliver. (2024)

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Merkle - We dream. We do. We deliver. (1)
Merkle - We dream. We do. We deliver. (2)

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Merkle - We dream. We do. We deliver. (3)

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Merkle - We dream. We do. We deliver. (4)

Merkle - We dream. We do. We deliver. (5)

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Merkle - We dream. We do. We deliver. (2024)

FAQs

Is Merkle a real company? ›

Merkle is part of Dentsu, which provides best-in-class services and solutions in media, CXM, and creative that are designed to help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses.

Is Merkle a good company to work for? ›

Merkle has an employee rating of 3.7 out of 5 stars, based on 2,241 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Who acquired UGAM? ›

Dentsu Aegis Network takes majority stake in Ugam, a global leader in data and analytics. Columbia, MD – Dentsu Aegis Network has acquired a majority stake in India-based Ugam, a leading next-generation data and analytics company serving both business-to-business and business-to-consumer enterprises.

What does Merkle Sokrati do? ›

About us. Merkle Sokrati is a leading technology-enabled, data-driven customer experience management (CXM) company. For over a decade, top Indian brands and leading organizations have partnered with us to build and maximize the value of their customer portfolios.

Where is Merkle headquarters in the US? ›

Merkle Headquarters and Office Locations

Merkle is headquartered in Columbia, 7001 Columbia Gateway Dr, United States, and has 73 office locations.

Who is the parent company of Merkle? ›

Who is the CEO of UGAM? ›

Ugam's Co-Founder and Chief Executive Officer, Director is Sunil Mirani.

Where is UGAM based? ›

Ugam Solutions Pvt. Ltd. is a company based out of 4TH FLOOR, BUILDING NO. 1, ASHAR IT PARK,|16-Z ROAD, MIDC, WAGLE ESTATE, THANE, India.

Who acquired MuteSix? ›

MuteSix Was Acquired By Dentsu Aegis Network.

Is Merkle an agency? ›

As the market evolved, Merkle has invested globally in the data, technology, and digital media capabilities that have kept us at the forefront of the performance marketing movement. In fact, we are the only agency that has been recognized by Forrester across every aspect of the customer lifecycle.

Who are Merkle's clients? ›

Our combined strengths in CX consulting, data transformation, and digital transformation drive improved marketing results and competitive advantage for our clients, including brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, ...

What does Merkle science do? ›

About Merkle Science

Merkle Science provides blockchain transaction monitoring and intelligence solutions for cryptoasset service providers, financial institutions, and government agencies to detect, investigate, and prevent money laundering, terrorist financing, and other criminal activities.

What is Merkle company name? ›

Merkle, Inc. operates as a performance marketing agency. The Company offers consulting, database marketing, marketing optimization, customer insight enablement, and digital media services.

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