ModLily Reviews - 3.9 Stars (2024)

A pair of swim shorts ordered separately from the 3x swim dresses I bought did not show up in the original order. When I brought this to Modlily's attention on the chat-line... Anusha (Customer Service Rep) was super quick to respond & has said it would be shipped out... no questions asked.
That's incredible service & a business wanting to "make it right"! I very happy with this response & will be happily shopping some more on Modlily! Thank you!

Very pleased. I haven't had a new swimsuit in years but I saw these on line and had to try. I'm an older, heavyset lady who wanted something a little more modest, not tight,and colorful! Both swimsuits I ordered have swim shorts which I love and the top is long and covers my belly. They are so comfortable that I'm tempted to order more to wear around my house. The service was great. On time in fact before the date they gave. Very satisfied indeed!

I purchased a XXL Bathing suit top in June 2022. It was way too big. So I returned it in June. The CS rep helped with the label, and said there would be no charge. I mistook it for meaning no charge for an exchange for a size Large as well.
I finally contacted Modlily in August by e mail, regarding my exchange. "May" answered each correspondence within 24hours. I greatly appreciated her diligence to get this issue resolved. I received my bathing suit top yesterday. I really like it.

I ordered 2 bathing suits this time & necklace & ankle bracelet. Same as last year... My 2 suits are Absolutely Fabulous! Look EXACTLY like photos & shows they are of excellent quality! I am so very happy & pleased with my purchases. They fit perfectly too. I really do love this site! Would highly recommend as well! Also, things arrived within 2 weeks which is also Fabulous! Way to go Modlily...!

This outfit fits perfect. It looks stunning and the quality is very good. I received it much faster than expected. The fit is true to size however I do need to hem the chiffon which I was expecting by the previous reviews (I'm 5'5). I also am wearing a small heel. The color is gorgeous. Love this outfit.

I ordered swimsuits (7 total) in a variety of styles. I received each one in a perfect little package I can keep each one in while traveling. They are very well made, as pictured and described and fit perfectly. All my friends and even people I do not know, ask me where I purchased them. The price was great, shipping was free and they arrived when I was told. I will definitely order from you all again!

Efficient company to deal with.
Good tracking.
Swimsuit fits nicely and looks great, yet to test in water but I think it will be just fine.

Absolutely love the swimsuit I got fits perfect I will be using this company again for further purchases, thank you so much plus I was able to track my shipment with no problem

After ordering I discovered clothing going to wrong address. Did an online chat with your employee and was promised that the address would be changed or order cancelled. Unfortunately this did not happen. The day of delivery I was able to convince the post office to intercept the package and deliver to my correct address. So I did get the merchandise in a timely manner but Definately stressful. I also love all the clothing.

I'd seen pictures of clothing from ModLily for awhile on my Facebook page, finally decided to place an order. I ordered 3 tops: a white blouse, a Christmas fun print and a layered-look cowl neck tunic. I received my shipment in 2 packages within 10 days. After trying on the tops, 1 didn't appeal to me, and I chose to return it for credit. The return process was simple, quick, and I've already been credited toward another purchase. I don't usually order clothing online, but ModLily is a great company for customer service.

Very impressed, surprised with this swimsuit set. I'm 5'3", 115 lbs, 59 yrs old. Suit fits well & its quality is good/nice. Top could be a smidgen larger, it's a bit tighter to pull top on...oh well. I can tell it will be fine & comfortable enough for swimming.

I've had such a good experience with this brand, excellent communication & quick replies via email, also the cutest bikini ever! Can't wait to work with you again!

I ordered a swimsuit and inadvertently put TWO in the number of items ordered. I Submitted a Ticket to correct that number to ONE ordered and received a response within record time! Renee was awesome in helping me with the problem, and a refund has already been sent to my original payment used. And I just received notice that they expedited my shipment and it's on the way. Kudos to Renee for her excellent, and timely, response!

I had returned 2 dresses, to small, corresponding back a forward. New dresses are on there way. Just in time for hens day and wedding
Thank you for your patience with me.

I received all items very quickly and all items were in new condition upon receipt. I love that the sizes offered are true to my size, not having to go up or down accordingly. I made an inquiry to customer service and it was taken care of within 24 hours! I will continue purchasing items from this company. They have quality clothes with good prices.

I fall into ad traps frequently. I've ordered several products from other sellers that simply never arrived. Modlilly is the real deal. My order of six tops arrived in less than four weeks, the quality is outstanding, and initiating a refund/exchange for couple items has been quick and painless. One sweater just didn't look right on me. Two tops I ordered ran a bit larger than the other tops of the same size. So I'll be exchanging them for one size down.
Very happy with my order, products, and service. Will order again for sure.

Shipping was much faster than estimated, sizes are perfect, good quality items that look even better in person. Very pleased.

Renee was just excellent in helping me. Thank you I have placed another order since she was so nice