my orders | T.J.Maxx (2024)

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gift cards and rewards certificates
item cancelled
payments we accept
PayPal®
Apple Pay®
placing an order
price adjustments
tax exemptions
track my order
update/cancel my order

coupon & promo codes
We generally don’t offer coupons or sales—just brand name and designer fashion that is 20%–60% less than department and specialty store regular prices on comparable merchandise, every single day!

You may see T.J.Maxx coupons, coupon codes or discount code offers on other sites, but they may only be valid within a certain time frame.

Want to get insider perks? Sign up for email to get free shipping, exclusive benefits, new arrivals alerts & more.

To get even more benefits, open a TJX Rewards® Credit Card account and get 10% off your first online purchase with your TJX Rewards®: Credit Card at tjmaxx.com.* Earn Rewards for every dollar you spend.** 1,000 Rewards Points = $10 Rewards Certificate.** No annual fee.***

We do offer free shipping on orders of $89+ all the time. Just enter the code SHIP89 at checkout. Not what you had in mind?
No problem. Return your items in store for free.

gift cards and rewards certificates
Gift cards and e-gift cards can be redeemed at tjmaxx.com, marshalls.com, homegoods.com, sierra.com or in any T.J. Maxx, Marshalls or HomeGoods store. To redeem online, enter your 19-digit gift card number and CSC in the payment section of checkout. T.J. Maxx gift cards can be used in conjunction with TJX Rewards® certificates, promo codes and one credit card for payment of your order.

TJX Rewards® certificates can be used at tjmaxx.com, marshalls.com, homegoods.com, sierra.com, or in any T.J. Maxx, Marshalls, HomeGoods or Sierra store. To redeem online, enter the 19-digit certificate number and 4-digit CSC in the payment section of checkout. TJX Rewards® certificates can be used in conjunction with T.J. Maxx gift cards, promo codes and one credit card for payment of your order.

Check your gift card balance
Check your certificate balance
Click here to read the e-gift card FAQs.
Click here to purchase an E-Gift Card.

If you have further questions surrounding TJX Rewards®, please contact Synchrony Bank Customer Service directly at 1-800-982-6879.

item cancelled
When an item becomes unavailable, we have no choice but to cancel the order. You will not be charged for any unavailable items. The Company also reserves the right to cancel orders for loss prevention purposes.

payments we accept
Credit Cards:

  • TJX Rewards® Platinum MasterCard®
  • TJX Rewards® Credit Card
  • VISA
  • MasterCard
  • American Express
  • Discover

Others:

  • T.J.Maxx, Marshalls or HomeGoods Gift Cards
  • Major Branded Gift Cards (VISA, MasterCard, American Express, Discover)
  • PayPal®

At this time, we are only able to accept billing addresses in the continental US and Puerto Rico.

PayPal®

  • PayPal® is a service that allows you to make payments. You can link your PayPal® account to your credit cards, debit cards or bank accounts. To make a PayPal® purchase, simply select PayPal® during checkout and follow the prompts.
  • You may use PayPal® as a payment option as a member or guest.
  • PayPal® requires all T.J.Maxx® customers to have a phone number on their PayPal® account.
  • TJX gift cards or Rewards Certificates can be added before or after choosing payment through PayPal. If a customer would like to add a gift card or reward certificate first, they should enter the payment at the prompt on the payment screen. If a customer would like to add a gift card or reward certificate after choosing payment through PayPal, they must click on the “edit payment” link, and they will be able to add a gift card before proceeding to the next step. The updated amount will be sent back to PayPal when the customer places the order.
  • If you return your items to tjmaxx.com, you will receive a refund, minus the return shipping fee.
  • If you return your items to a T.J.Maxx® store, you will receive any refund due to you in the form of a merchandise credit.
  • You will earn 5 points for every dollar of purchases made on tjmaxx.com when you choose PayPal® at checkout and select your linked TJX Rewards® Platinum MasterCard® via PayPal® as your method of payment. However, if you select PayPal Pay in 4 during the PayPal checkout, you will earn 1 point for every dollar of purchases made on tjmaxx.com when you choose PayPal® at checkout even if you select your linked TJX Rewards® Platinum MasterCard® via PayPal®.
  • You will not be able to use your TJX Rewards® credit card (store card) to pay via PayPal®.
  • PayPal® is not available at our T.J.Maxx® store locations.
  • PayPal® members and guests can purchase T.J.Maxx® gift cards from tjmaxx.com using their PayPal® accounts.
  • Need a quick response? Contact the PayPal® Help Center and type your question into the search box to receive a complete answer. If more information is needed, PayPal® Customer service representatives are available via email or phone. U.S. telephone number: 1-402-935-2050 (4:00 AM, PDT, to 10:00 PM, PDT, Monday-Friday & 6:00 AM, PDT, to 8:00 PM, PDT, Saturday-Sunday).

Apple Pay®

  • Apple Pay may be used as a payment method for tjmaxx.com purchases made from supported devices that have Apple Pay activated. To use Apple Pay to make a purchase, simply select the Apple Pay button during checkout and follow the prompts.
  • For a list of supported devices and browsers, please visit Apple’s website: https://support.apple.com/en-us/HT208531
  • You may use Apple Pay as a payment option with a T.J. Maxx account or as a guest.
  • Purchases made with Apple Pay require a phone number to be included in the customer’s Apple Pay account.
  • TJX gift cards, Rewards Certificates, and Promo Codes must be added before choosing payment through Apple Pay.

For our Apple Pay return policy, please click here

placing an order

  • After selecting and adding items to your shopping bag, click the 'checkout' button.
  • If you already have an online account with tjmaxx.com, you may log in at this time. If not, you may create an account or checkout as a guest.
  • Fill out your billing and payment information, making sure it all matches up with the credit card you plan to use. Double check your information and your order details, then click the ‘place my order’ button to submit your order. Each time “Submit” is selected on our website, an authorization is submitted on the form of payment being used. There is an extra $1.00 added to the preauthorization amount to ensure the funds are available once the order is ready to ship. This will not post to your account and will drop off in 3-5 days. Your card will not actually be charged until your order ships. tjmaxx.com cannot cancel or change orders once placed.
  • You're done! We suggest keeping a copy of your order confirmation for your own records and we will also email you one as well.

price adjustments
At this time we do not offer price adjustments for marked down or clearance merchandise that was previously purchased. If you're not completely satisfied with your online purchase, please do not hesitate to return it within 30 days of your order date, unless otherwise noted on the packing slip. We accept returns with either your receipt or your shipping confirmation email. The packing slip you receive with your order is your receipt.

tax exemptions
To request a refund of sales tax paid on exempt purchases, please contact customer service at 1-800-926-6299 to provide order information and details about your resale or exemption certificate, or other valid proof of exempt status in the location to which your order was shipped. You will then be given instructions on where to submit a copy of acceptable documents, which must be received within 30 days from your order, for verification. Any sales tax refunds which may be due shall be made in the same tender used for payment of your order, or in certain circ*mstances, as a merchandise credit.

track my order
Can't wait for your brand name deals to arrive? Track the status of your package below. Order tracking is available after 8pm EST on the day your package is shipped.

Track your order here

Complete order history is available within your TJX online account.

update/cancel my order
Our team works rapidly to fulfill the orders of our customers. Once you have placed your order, and it has been confirmed, we are unable to change or cancel your order. If you do find you have placed an order that you no longer require, you can return it for a refund within the terms of our Return Policy.

my orders | T.J.Maxx (2024)

FAQs

How do I view my TJ Maxx online? ›

Here's how to enjoy some of the features you can find on tjmaxx.com:
  1. Go to my account located at the top right of any page on tjmaxx.com.
  2. Enter your email address and password, and click 'sign in'.

How do I pay my TJX online? ›

Online: Log in to your online account, go to the “Summary” tab, and click on the “Make Payment” button. From there, you'll be able to confirm your payment information and send your payment. Over the phone: You can also pay your bill over the phone through the automated system by calling (800) 952-6133.

How do I check my TJ Maxx merchandise credit? ›

Via phone: Call (800) 952-6133 or the number on the back of your card. Online: You can check your balance online by signing in to your account. From here you can even monitor your rewards balance, pay your bills or enroll in electronic statements. Through the mobile app: Download the T.J.

How do I pay my TJ Maxx credit card by phone? ›

Alternatively, you can make a payment over the phone at (800) 952-6133 or via mail. You cannot pay your credit card bill at a T.J. Maxx store. It's also worth noting that the same payment methods apply to the TJX Store Card, too.

How do I log into my TJX account? ›

To sign in, click on the 'my account' link at the top of any page on our site. Enter your email address and password, then click 'sign in. ' You must have a tjmaxx.com account to sign in at tjmaxx.com. And remember, your e-mail address and password are case sensitive.

Can I use my TJ Maxx credit card at Walmart? ›

It can be used anywhere Mastercard is accepted, but if you don't frequently shop under the TJX brand umbrella, you'll rack up rewards slowly and may find redemptions limiting. There's also a store-only version of this card. It offers some of the same perks, but can be used only at T.J. Maxx and its family of stores.

How do I pay online with my card? ›

Once you're on the checkout page, you'll have to enter several pieces of information to complete the transaction.
  1. Enter Your Shipping Address. ...
  2. Choose 'Credit Card' as Your Payment Method. ...
  3. Enter Your Info as It Appears on Your Credit Card. ...
  4. Enter the Billing Address for Your Credit Card. ...
  5. Verify Your Information.
May 13, 2022

Does TJX have an app? ›

Download the T.J. Maxx app to view and redeem your Rewards Certificates in store.

How many times can you return to TJ Maxx without a receipt? ›

You have 30 days from the date of purchase to bring back any items to a TJ Maxx location for a return or exchange. After 30 days, returns with a receipt (and often without a receipt too) will be given store credit for the item's current price.

Can merchandise credits expire? ›

Store credit can expire, can be applied to certain products or collections and can be bound by the rules set by the store itself.

Is merchandise credit the same as a gift card? ›

Merchandise credit is similar to a gift card but is issued in the amount of the returned item, rather in a pre-determined amount. Just like a gift card, merchandise credit can be used same as cash to purchase items from only that issuing retailer, or their family of brands.

Can I use TJ Maxx merchandise credit at Marshalls? ›

TJX Rewards® certificates can be used at marshalls.com, tjmaxx.com, sierratradingpost.com, or in any T.J. Maxx, Marshalls, HomeGoods or Sierra Trading Post store. To redeem online, enter the 19-digit certificate number and 4-digit CSC in the payment section of checkout.

Does closing a credit card hurt your credit? ›

Closing a credit card could change your debt to credit utilization ratio, which may impact credit scores. Closing a credit card account you've had for a long time may impact the length of your credit history. Paid-off credit cards that aren't used for a certain period of time may be closed by the lender.

Can I pay my credit card over the phone? ›

If you want to make a credit card payment over the phone, call the number on the back of your credit card. Before you make the call, make sure you have the bank account number of the checking or savings account from which you'd like to have the payment deducted. You can even mail your credit card issuer a paper check.

How do I pay my credit card bill with my phone? ›

On your Android phone, open the Google Pay app . Wallet. Swipe left or right to the card you want to use. Tap the card you want to use as your default contactless payment method.

How do you make a TJX account? ›

creating an account
  1. Click the my account link located at the top right of any page on the site, or just wait until you're ready to complete your order – you can create an account during checkout, too.
  2. Enter your first name, email address, and password and click 'create account'.

What is TJX hack? ›

The Biggest Hack in US History

First discovered in 2007, this breach of TJX Corporations, the Boston-based parent company of TJ Maxx, Marshalls, and Boston Market was, at the time, the biggest breach of consumer data in the history of the United, with up to 94 million records breached.

How do I link my TJX card to my app? ›

How do I “Link My Card” in the T.J. Maxx, Marshalls or HomeGoods apps?
  1. Go to the Rewards section.
  2. If you haven't already, sign in to your T.J.Maxx App Account (or the account you use for Marshalls or HomeGoods)
  3. Click Link My Card.
  4. Use your TJX Rewards credit card account credentials to complete the link.

Can I use my TJ Maxx card at Target? ›

Your TJX Rewards Credit Card is a store card and can only be used at T.J. Maxx and partnered brands such as Marshalls and HomeGoods.

What is TJ Maxx credit limit? ›

T.J. Maxx credit cards often have low credit limits, and many cardholders start with a credit limit of $200. There is the possibility of receiving a higher credit limit depending on your creditworthiness.

Should I have 3 credit cards? ›

It's generally recommended that you have two to three credit card accounts at a time, in addition to other types of credit. Remember that your total available credit and your debt to credit ratio can impact your credit scores. If you have more than three credit cards, it may be hard to keep track of monthly payments.

How to do online payment? ›

Once you are at the payment checkout, you need to choose “Pay Using Debit/ Credit Card. Once you select on the option, you need to specify the type of card, i.e., Debit Card and whether it is a Visa or Mastercard. Then, type the 16-digit Debit Card number which is on the front side of your Debit Card.

How to pay with credit card? ›

Credit cards are easy to use. If you go into a store, for instance, you may be prompted to insert your card in a chip reader or swipe it at the checkout. You can also add your card to digital wallet apps for contactless payments in stores.

How do I pay directly with my debit card? ›

Here's how to transfer money through ATM card online:
  1. Go to the nearest ATM.
  2. Insert your ATM card.
  3. Select the language you prefer.
  4. Enter your debit card PIN.
  5. Select 'Yes'
  6. Click on the 'Fund Transfer' option from the bottom corner.
  7. Submit the beneficiary's details, such as bank account number and name of the bank.
Apr 4, 2022

What does TJX stand for? ›

It doesn't stand for anything. Although the name was created using the initials of its founders which are T, J, and X. TJ MAXX is a riff off of the name TJX Companies.

Is TJX same as Tjmaxx? ›

1987-1989. In 1987, Zayre forms a new entity called The TJX Companies, Inc., with T.J. Maxx, Hit or Miss, and Chadwick's of Boston as the initial retail banners. Following Zayre's reorganization in 1989, TJX becomes the successor company with Ben Cammarata serving as Chief Executive Officer and President.

What are the benefits of a TJX card? ›

TJX REWARDS® CREDIT CARD

Enjoy 10% off* your first in-store purchase when you open an account. Earn 5% back in Rewards when you shop our family of stores. That's a $10 Rewards Certificate for every $200 you spend! Redeem them like cash at all of our stores & online.

How many times can you be late at TJ Maxx? ›

For tardies, T.J. Maxx employees first receive a formal counseling if they are tardy six times within a twelve-month period (Doc. 39-1, p. 12).

What if I lost my receipt for TJ Maxx? ›

You don't technically need a receipt to return items at T.J. Maxx. But without a receipt, you will have to show a valid photo ID. With no receipt, your refund can only be issued via store credit.

Can I return items from TJ Maxx to Marshalls? ›

Maxx Store Can Only Be Returned To A T.J. Maxx Store, In Accordance With This Return Policy. Items Purchased At T.J. Maxx May Not Be Returned To Marshalls Or Any Of Our Other Sister Brands.

How long does it take for credit to expire? ›

Most negative items should automatically fall off your credit reports seven years from the date of your first missed payment, at which point your credit scores may start rising.

What happens when credit expires? ›

After a credit card expires, it will no longer be possible to use it to make purchases. The card won't work in stores and with online purchases and will return a “declined” notice from the bank. Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the card's expiration date.

How do I check the balance on my merchandise card? ›

Call the number on your card.

Every gift card should have their terms and conditions printed on the back of the card. This usually includes a telephone number, which you can call to find out your balance.

Can you use a merchandise credit online? ›

A: To reduce fraud, we found it necessary to allow Merchandise Return Cards to be used only in stores. This change may also protect guests from purchasing fraudulent Merchandise Return Cards from third parties.

Where can I exchange my gift cards for cash? ›

You can easily turn gift cards into cash (or more desirable gift cards) through reputable sites like Raise and CardCash. The site you choose will depend on the ease of sale and the type of gift card you have. You won't get full value for it, but that's still better than letting a gift card go unused.

Is it illegal to buy gift cards with credit cards? ›

Can you buy gift cards with a credit card? The short answer is yes, but. Gift card purchases are allowed to be paid for with credit cards in most circ*mstances, but you might not earn the rewards you expect.

Can you return opened items to T.J. Maxx? ›

Items Purchased In Stores: You may return Merchandise purchased in-store to any open T.J.

Can I use my T.J. Maxx credit card at HomeGoods? ›

Where can I use the TJX Rewards Credit Card? You can use the TJX Rewards Credit Card exclusively at TJ Maxx, Marshalls, HomeGoods and Sierra Trading Post.

What stores can you use your T.J. Maxx credit card? ›

This card can be used for purchases at T.J. Maxx, Marshalls, HomeGoods, Sierra and Homesense locations. Customers who qualify will receive the TJX Rewards Mastercard Platinum, which can be used anywhere that Mastercard is accepted.

What is a decent credit score to buy a car? ›

What Is the Minimum Score Needed to Buy a Car? In general, lenders look for borrowers in the prime range or better, so you will need a score of 661 or higher to qualify for most conventional car loans.

What raises credit score? ›

One of the best things you can do to improve your credit score is to pay your debts on time and in full whenever possible. Payment history makes up a significant chunk of your credit score, so it's important to avoid late payments.

How many credit cards should a person have? ›

Credit bureaus suggest that five or more accounts — which can be a mix of cards and loans — is a reasonable number to build toward over time. Having very few accounts can make it hard for scoring models to render a score for you.

Should I pay off my credit card in full or leave a small balance? ›

It's a good idea to pay off your credit card balance in full whenever you're able. Carrying a monthly credit card balance can cost you in interest and increase your credit utilization rate, which is one factor used to calculate your credit scores.

How often should I pay my credit card? ›

When Is the Best Time to Pay My Credit Card Bill?
  1. At the very least, you should pay your credit card bill by its due date every month. ...
  2. One of the primary factors in your credit score is your credit utilization ratio. ...
  3. When possible, it's best to pay your credit card balance in full each month.
Dec 8, 2022

How do I pay a bill online with my credit card? ›

5 Steps To Pay Online With a Credit Card
  1. Enter Your Shipping Address. ...
  2. Choose 'Credit Card' as Your Payment Method. ...
  3. Enter Your Info as It Appears on Your Credit Card. ...
  4. Enter the Billing Address for Your Credit Card. ...
  5. Verify Your Information.
May 13, 2022

Can I pay with my phone? ›

A safer way to pay, every day

With privacy and security built into every payment, using Google Pay is safer than swiping your card or paying with cash.

Can I automatically pay my credit card bill? ›

Setting up this feature can be done over the phone with a card issuer, through issuers' mobile apps or online in your account, typically on a payments page or in card payment settings. When autopay is set up, the card issuer is authorized to debit payment from a cardholder's bank account on a set date each month.

Does TJ Maxx have a digital card? ›

Maxx life with a TJX e-gift card. Spend yours at over 3300 T.J. Maxx®, Marshalls®, HomeGoods®, Homesense™ and Sierra stores (in the U.S. and Puerto Rico) and online.

Can I get my TJ Maxx Rewards online? ›

Now you can redeem your TJX Reward Certificates in 48 hours of earning at online check out or from your mobile device. Just complete this one-time linking process on one of these sites: tjmaxx.com, marshalls.com, homegoods.com or on one of the brand apps. Quick tip: You'll need to sign in twice.

Can you use TJX discount online? ›

Yes you can. You have to purchase through the store to receive it. In order to place an online order from home and receive your employee discount, you have to call customer service (aka helpdesk). They will create your personal account with your employee information that you can use in or to get your discount.

How do I find my TJX employee ID? ›

If you need assistance, please call HR XPRESS at 1-888-627-6299. Your AIN can be found on your paystub or on the back of your Associate Discount card.

How do I get a digital card? ›

Create your virtual card in 3 simple steps.
  1. Order your card and top up your account. Create your free Wise account in just a few minutes, and order your physical card. ...
  2. Click 'Get a digital card.' ...
  3. Spend quickly and safely without rip-off fees.

How do I use my digital card for shopping? ›

Simply hold your mobile phone near a payment terminal that accepts digital cards. While shopping online you can select digital wallet button such as Apple Pay, Google pay and so on to make your payment. It's important to protect your information with a password or PIN that only you know.

What is the credit limit for T.J. Maxx credit card? ›

T.J. Maxx credit cards often have low credit limits, and many cardholders start with a credit limit of $200. There is the possibility of receiving a higher credit limit depending on your creditworthiness.

Do T.J. Maxx points expire? ›

There is no maximum number of points that you can accumulate in the Program. Expiration: Points earned in this Program will not expire for the life of the Program but Rewards Certificates expire two (2) years after the issue date, as permitted by law.

Do T.J. Maxx rewards expire? ›

Redeeming Rewards

Certificates can only be redeemed for purchases at T.J. Maxx, Marshalls, HomeGoods, Sierra and Homesense in-stores or online. Be aware rewards certificates expire 2 years after the issue date.

Can I use expired TJX Rewards? ›

No, you cannot reinstate TJX Rewards certificates. They expire 24 months after they are earned as well as when you close your account with unused rewards. To prevent TJX Rewards certificates from expiring, you must redeem them on a regular basis and make sure to cash in everything before closing your account.

How much is TJ Maxx employee discount? ›

10% but there are consistently 20% weekends. And it includes all merchandise, even marked down merchandise.

What day is TJ Maxx discount? ›

T.J. Maxx markdowns happen on Monday mornings, so you'll find the biggest selection of clearance steals as soon as the store opens on Mondays. Avoid shopping on the weekends if you can.

What is a TJ Maxx employee discount card? ›

TJ Maxx offers their employees a 10% discount on all items. There are certain times of the year where there a 20% discount. They have a Credit Card. For every $200 you spend on the card you get $10 back in th Mail.

Is employee number same as staff ID? ›

Employee ID's and why your business should use them

An Employee ID, sometimes referred to as an Employee Number or Employee Code, is a unique number that has been assigned to each individual staff member within a company.

What is your employee ID number? ›

What is an employee ID number? An employee ID number code is a unique code assigned by employers to individual employees. This identification code can also simply be called an employee number, employee code, employee ID or any other similar term.

What's an employee ID on card? ›

Employee ID badges, sometimes referred to as employee ID cards, will increase security in the workplace by providing a visual identification — name, photo, position, etc. — but can also include an embedded contact or contactless technology chip for integration ​to access control and employee time tracking systems.

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