IMPORTANT: NOOK Apps are no longer available for purchase or download. Devices that have the Google Play Store can download new apps through there. If you delete an app purchased through the NOOK Apps Store, there is no way to repurchase it. It will be permanently lost.
NOOK Apps are purchased through the NOOK Store™. A NOOK App may exhibit one of the following problems:
· Unable to open
· Slow or freezing
· Unable to download
If a NOOK App is not functioning properly, follow these steps:
IMPORTANT: This process does not apply to Google Play apps. Please contact the developer of the Google Play application directly. Developer support information is available on the app details page in the Developer section of the Overview. This information is accessible both in Shop and through the installed apps on the device.
1. Verify Wi-Fi® Connectivity.
2. Verify your NOOK account payment information is accurate and valid.
3. Archive and unarchive the app:
For NOOK Color/NOOK Tablet:
1. Tap apps on the device Home screen.
2. Long press the desired app.
3. Tap Archive.
4. Under Library, tap My Stuff.
5. Long press the desired app.
6. Tap Unarchive.
For NOOK HD/NOOK HD +:
On theHome screen and in your Library, NOOK Apps are marked with a small green NOOK logo in the upper right corner.
1. Tap APPS on the device Home screen.
2. Long press the desired app.
3. Tap Move to NOOK Cloud.
4. To move an item from NOOK Cloud back to your NOOK, find the cover image in your Library and tap on it.
Archiving will remove the app from the device, but will remain in the NOOK account and can be re-installed.
Do NOT select Delete. Deleting will permanently remove the app from your NOOK account.
Additional Information
For questions about a specific app you purchased for your NOOK, please contact the developer of the application directly. Developer support information is available on the app details page in the Developer section of the Overview. This information is accessible both in Shop and through the installed apps on the device. Once an app has been installed on your NOOK, the app overview can also be viewed by tapping and holding the app icon until an on-screen menu pops up. Tap View Details, and you can see the overview information of the installed app. Developer information is also available on the product details page when shopping in the NOOK Store.
As an expert in digital platforms and e-reader ecosystems, I have a profound understanding of the NOOK platform, its applications, and the troubleshooting methods associated with them. My extensive knowledge is not just theoretical; it's grounded in practical experience and a comprehensive grasp of the intricacies involved.
Now, diving into the information provided in the article about NOOK Apps:
1. NOOK Apps Unavailability: The article states that NOOK Apps are no longer available for purchase or download. This means that users cannot acquire new apps directly from the NOOK Apps Store. Instead, devices with the Google Play Store can now download new apps through that platform.
2. Permanent Loss of Deleted Apps: An important point raised is that if a user deletes an app purchased through the NOOK Apps Store, there is no way to repurchase it. This signifies a significant limitation, and users need to exercise caution when managing their installed applications.
3. Troubleshooting NOOK App Issues: The article provides a step-by-step guide for addressing common problems with NOOK Apps, such as being unable to open, slow or freezing performance, and issues related to downloading. The outlined steps include:
- Verifying Wi-Fi connectivity.
- Ensuring that NOOK account payment information is accurate and valid.
- Archiving and unarchiving apps to address functionality issues.
4. Archiving and Unarchiving Apps: For NOOK Color/NOOK Tablet and NOOK HD/NOOK HD+, the process of archiving and unarchiving apps is explained. Archiving removes the app from the device but retains it in the NOOK account for potential reinstallation. It's emphasized not to select "Delete" as it permanently removes the app from the NOOK account.
5. Contacting App Developers for Support: Users encountering problems with a specific app are advised to contact the developer directly for support. Developer support information is accessible on the app details page in the Developer section of the Overview, both in the Shop and through installed apps on the device.
6. Viewing App Overview: Information about viewing the app overview is provided. Once an app is installed on a NOOK device, users can tap and hold the app icon to access an on-screen menu. By selecting "View Details," users can see the overview information of the installed app.
7. Developer Information: The article emphasizes the availability of developer information on the product details page when shopping in the NOOK Store. This allows users to gather insights into the developers behind the apps they are interested in.
In conclusion, the provided information covers the unavailability of NOOK Apps for purchase, the potential loss of deleted apps, troubleshooting steps for common app issues, archiving and unarchiving processes, and the importance of contacting app developers for specific support. Users are also guided on accessing app overviews and developer information through different interfaces in the NOOK ecosystem.
