Special Dietary Requirements
We make every effort to accommodate our guests' dietary requirements whenever possible.
We can accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium.
A variety of vegetarian Meals are available on all menus in the Main Dining Room and Windjammer Cafe every day. Guests do not need to make a special request for these meals.
Lactose-free/soy milk, ensure, and kosher meals are available at no extra charge. All you have to do is notify us at least 45 days prior to sailing (90 days for European/South American Itineraries).
Vegan menus are available upon request at the Main Dining Room.
Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated. Contact your travel advisor or or our Special Services team and request that the remark be noted in your reservation details. If you made your reservation online at royalcaribbean.co.uk you may add your request to the "update personal information." section.
You may also send an e-mail request to [emailprotected]; please include in the e-mail the guests' names, booking number, ship name and sail date. E-mails will receive an automated response. We kindly ask that guests do not call Royal Caribbean International suppliers with specific questions.
Special meal requests that are received less than 45 days of sailing (90 days for European/Asian itineraries) are dependent on the ship's product availability. We will try to accommodate to the best of our ability.
Please note: Baby food is available via our Gifts and Gear page via our Babies To Go program and infant formula is not provided on board. Guests may not bring on board any food items other than baby food and/or dry, nonperishable snack items (cookies, crackers, chips, energy bars, etc).
Disabled Facilities
All of our ships have staterooms designed to accommodate guests with mobility disabilities and other disabilities that require the features of an accessible stateroom. Please see our Accessible Staterooms for more details. If you need additional information, please contact our Special Services team on (UK) 0344 493 4005 or (Ireland) 1800 555 604.
We do not require you to give details about your disability. However, the more information you can share with us about your needs, the better we will be able to assist you. We do require advance notice for certain services; please see our Planning Ahead section for more details.
Dress Code
When you’re onboard, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by item.
- Casual: You’re on vacation – relax! Jeans, polos, sundresses and blouses are all the right amount of laid back. Please keep swimwear to the Pool Deck. Shorts are welcomed for breakfast and lunch.
- Smart Casual: Think of this as a step up from your typical dinner wear. Dress to impress with collared shirts, dresses, skirts and blouses, or pantsuits. Jackets, sports coats and blazers are snazzy and welcomed.
- Formal: Make it a night out in your best black-tie look – suits and ties, tuxedos, co*cktail dresses or evening gowns. There can be 1-3 formal nights during a sailing and is at the ship’s discretion.
Formal nights:
- 3/4/5 night cruises - usually on Day 2
- 6 night cruises - usually on day 2 and 5
- 7 night cruises - are usually on Day 2 and 6
- Oasis and Allure use Day 2 and 5 on Western itineraries and Day 2 and 6 on Eastern itineraries.
- For longer cruises - Click Here
- Formal Night will not be offered on any of the currently scheduled Empress of the Seas sailings.
Please note that bare feet are not allowed at any time in any venue and tank tops are not permitted in the Main Dining Room or Specialty Dining venues for dinner.
Smoking & E-cigarette Policy
For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas.
Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking. On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods.
Casino Royale allows smoking and has a designated area for non-smoking guests. There will be visible signage indicating the non-smoking area in the casino. All cruises departing from China and Hong Kong will not have a non-smoking area in the casino. Smoking is not permitted in the casino for any ships departing from Australia and the United Kingdom.
Onboard all interior public spaces are smoke free*. Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track.
Smoking is not permitted inside any stateroom and any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this stateroom policy, a cleaning fee of $250 USD will be applied to their SeaPass® account and may be subject to further action pursuant to the "Consequences Section" of the Guest Conduct Policy.
Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Cigar and pipe tobacco is limited to designated outdoor areas and Cigar Bars**. You must be at least 18 years of age to purchase, possess or use tobacco onboard.
Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.
Royal Caribbean International kindly asks all guests to please observe the smoking policy. These requests are made to provide a comfortable cruise for everyone. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard.
Guests who violate this smoking policy may be subject to further action pursuant to the "Consequences Section" of this Guest Conduct Policy.
Royal Caribbean updated the smoking policy September 2013 and the above policy is in enforcement on all ships with cruises departing on or after January 1, 2014.
Age Restrictions
Effective immediately on all sailings, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International is as follows.
- The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating in North America is twenty-one (21).
- The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating in Dubai, United Arab Emirates is twenty-one (21).
- The minimum age to consume alcohol on Royal Caribbean International ships on sailings from South America, Europe, Asia, Australia and New Zealand is eighteen (18).
- The minimum age to consume alcohol at all private destinations remains twenty-one (21) without regard to where the sailing originated.
The Company retains the right, on rare occasions, to raise the minimum age of alcohol consumption on any sailing when local laws require or permit such a modification.
Drinks Packages
Quench your thirst onboard with a beverage package that gets you the best value on your favourite drinks, from Coca-Cola® to fine wine, premium and frozen co*cktails to a full selection of beers, fruit juices to Evian® water. Purchase onboard or pre-reserve before you set sail. The beverage packages are honoured at any of our bars or lounges, Windjammer Café, Main Dining Room, and our private destinations during normal business hours. Room service and minibar are not included. You can visit our Beverage section or if you are booked, visit Cruise Planner for more information and to pre-purchase. The all-inclusive beverage packages are sold onboard all sailings.
Onboard, the all-inclusive packages are available for purchase throughout the voyage with at least 4 days remaining. Must be purchased for the duration of the cruise; prorated price based on date of purchase. Any guest wishing to purchase an alcoholic beverage package must do so for all guests of legal drinking age in the same stateroom, for sailings on or after December 31st, 2017.
All other beverage packages can be purchased by individual guests, however all packages are for single guest use and cannot be shared by multiple people.
The Water Package is an option for guests sailing with Royal Caribbean to order water in various package sizes at a discounted price. The Water Package will be delivered to your stateroom on the date you request. You can choose between 12 or 24 one liter bottled water packages.
The fountain soda package entitles you to unlimited refills at any of our bars or lounges, Windjammer Café, Main Dining room, and our private destinations. A complimentary Coca-Cola® souvenir cup is included as part of every fountain soda package. The cost of a fountain soda package is determined by the length of your stay, with an average daily cost of $8 plus gratuity. If you lose your Coca-Cola® souvenir cup, you'll need to reach out to the bar manager or assistant bar manager and purchase a new souvenir cup for $9.95.
The Coca-Cola Freestyle machines require the Coca-Cola souvenir cup to operate. Souvenir glassware is excluded from the all inclusive beverage packages.
Current onboard pricing:
PACKAGE 2019 SAILINGS
- Deluxe $63 - $70
- Refreshment $29
- Classic Soda $12.99
*Pricing above reflects the daily cost, per person and does not include 18% gratuity or 10% VAT (if the sailing is a VAT sailing).
Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.
Alcohol Policy
Guests are not allowed to bring beer or hard liquor onboard for consumption or any other use.
Alcoholic beverages seized on embarkation day will not be returned. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the legal drinking age, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Guests who are under the permitted drinking age will not have alcohol returned to them. Please Note: All guests must comply with TSA guidelines for transporting liquids.
On boarding day, guests may bring onboard two (2) 750 ml bottles of personal wine or champagne per stateroom in their carry-on luggage. If more than two bottles of wine or champagne are brought onboard, including any alcoholic beverages purchased in ports-of-call or in our onboard shops, they will be stored by the ship and delivered to your stateroom on your last day onboard.
Guests on consecutive cruises may bring two (2) 750 ml bottles of personal wine or champagne per voyage, per stateroom. Additional bottles will be stored by the ship and two bottles at a time will be delivered to the stateroom on the first day of each new voyage. Guests bringing more than two bottles at the start of the first sailing should have documentation for any consecutive sailings available to share with security on boarding day.
