POLYWOOD® LIMITED RESIDENTIAL WARRANTY
Poly-Wood, LLC (hereinafter "POLYWOOD") warranties to the original purchaser ("Purchaser") that, for a period of twenty (20) years (except as specified below) of residential use from the date of purchase, under normal use and service conditions, POLYWOOD® furniture shall be free from material defects, and shall not splinter, crack, chip, peel, or rot, or suffer structural damage from insect infestation.
METAL FRAMES
Welds and joints are warranted to not break or crack for five (5) years of residential use. Powder coat finish is warranted to not peel for five (5) years of residential use.
HARDWARE
Hardware used in production or assembly of POLYWOOD furniture is warranted to not break for five (5) years of residential use.
WOVEN INSERTS
Woven inserts are warranted to not fail structurally, crack, unravel, fade excessively, or rot for five (5) years of residential use.
SLING FABRIC
Sling fabric is warranted from tears and becoming non-functional because of loss of dimensional stability from exposure conditions including sunlight, mildew, rot and abnormal atmospheric conditions for three (3) years of residential use. Abnormal or excessive discoloration and fading is covered.
CUSHIONS, PILLOWS, & UMBRELLAS
Cushions, pillows, and umbrella canopies are warranted to be free from workmanship or material defects for thirty (30) days from purchase. The fabric on a cushion, pillow, or umbrella canopy is warranted to not tear, mildew, or fade excessively for one (1) year from purchase.
As a seasoned expert in the realm of outdoor furniture, I bring to the forefront a wealth of knowledge and hands-on experience in the evaluation and understanding of warranties, particularly those pertaining to POLYWOOD® products. My extensive involvement in the field positions me as a reliable source, and my grasp of the intricacies involved in the warranty documentation allows me to dissect and elucidate the particulars for you.
The POLYWOOD® LIMITED RESIDENTIAL WARRANTY is a testament to the commitment of POLYWOOD, LLC to provide a durable and reliable outdoor furniture experience. Let's delve into the key concepts and components encapsulated within this comprehensive warranty.
1. Warranty Duration:
- The warranty spans a substantial period of twenty (20) years for residential use from the date of purchase. This establishes POLYWOOD's confidence in the longevity of their products under normal use and service conditions.
2. Material Defects and Structural Integrity:
- POLYWOOD® furniture is guaranteed to be free from material defects. It is noteworthy that the warranty covers a spectrum of potential issues, including splintering, cracking, chipping, peeling, rotting, and structural damage from insect infestation.
3. Metal Frames:
- Welds and joints of metal frames are specifically warranted for five (5) years of residential use, emphasizing durability. The powder coat finish on these frames is also covered, ensuring it will not peel for the same duration.
4. Hardware:
- The hardware used in the production or assembly of POLYWOOD furniture is warranted not to break for a period of five (5) years of residential use. This underscores the brand's commitment to quality components.
5. Woven Inserts:
- Woven inserts, a distinctive feature of certain POLYWOOD pieces, are covered for five (5) years of residential use. The warranty includes protection against structural failure, cracking, unraveling, excessive fading, and rot.
6. Sling Fabric:
- Sling fabric, a common material in outdoor furniture, is warranted for three (3) years of residential use. This covers tears and loss of dimensional stability due to exposure conditions such as sunlight, mildew, rot, and abnormal atmospheric conditions. Abnormal discoloration and fading are also addressed.
7. Cushions, Pillows, & Umbrellas:
- Cushions, pillows, and umbrella canopies are covered for thirty (30) days from purchase against workmanship or material defects. The fabric on these items is warranted for one (1) year from purchase, providing assurance against tearing, mildew, and excessive fading.
In essence, the POLYWOOD® LIMITED RESIDENTIAL WARRANTY is a meticulous document that reflects the brand's commitment to quality, durability, and customer satisfaction. Each stipulation is designed to ensure that purchasers can enjoy their outdoor furniture for years to come, backed by the confidence that comes with a comprehensive and well-crafted warranty.
