Restoring Archived Accounts Temporarily Unavailable (2024)

FAQs

Did old Webkinz accounts get deleted? ›

But nearly 15 years after launch, many of those virtual pets may have only days left to live. Ganz, the company that owns the Webkinz brand, has announced that it will permanently delete all archived, inactive accounts on October 1st, 2019.

If this issue is affecting you, please clear your cache, close and restart your browser and then try logging in again. This should help most players. If you have had this issue, please email us at webkinzsupport@ganz.com and let us know if you were able to solve the issue or not.

If your child has forgotten their username or password, you can go to the Webkinz World homepage and click on the "Forgot Login" button. If you're already provided a Parent's Email for their account you can choose this option to recover their login information.

For help recovering your account, please contact our Customer Support team at: webkinzsupport@ganz.com. Emails are reviewed from Monday to Friday, 9am – 5pm EST.

Your Full Membership expires one year after the adoption date of your most recent Webkinz Pet. When this membership expires, you will be able to continue as a Free Player, with access to all of your pets and items, but with some access limitations to games, activities and items.

Our retail orders for our new styles, even great ones like the Narwhal, had fallen below this minimum. Our attempts to move plush sales online through the eStore and Amazon did not meet our goals. After 14 years and over 500 unique pets, this generation of the toy line had run its course.

The Webkinz Signature line was not actually designed by Ganz. They were made by a 3^rd party company that specialized in more realistic plush designs, and those plush were made under contract to Ganz. Unfortunately, this made them very expensive, and this fact led to them being discontinued.

When a pet is “retired” in Webkinz World, it means that the plush is sold out from our warehouse and no more will ever be made, making it a collectors' item!

If you wish to reactivate an archived account and you remember your login credentials, simply attempt to login to your Webkinz World account to initiate the automatic account recovery process. You will be able to login to your account after 24 hours.

In June 2012, the Rockerz Pets series was released. In 2019, Ganz announced that the “first generation” of Webkinz plush was ending and that no new plush pets would be released for the time being. Website operations would continue, and purely virtual pets could still be purchased.

Where is my profile on Webkinz? ›

Click on the THINGS TO DO menu and select “Me and My Pets” — you'll see a new tab that says “My Profile.” Click on that, and then click the “Edit Profile” button.

Lots of people have been wondering about the Cheeky Dog and Cheeky Cat. The rumors are true: these two Webkinz pets have been retired. When a pet is retired, that means that we're not making any more of them. If you can find a Cheeky Dog or Cat in the store, it can be adopted.

What is this? According to Webkinz's creative director, named Karl Borst, the Narwhal is the rarest Webkinz.

It doesn't have a Lil'Kinz version, it is retired, and hasn't been the Pet of the Month. Its pet specific item is the Chocolate Milk Fridge and its pet specific food is the Brown Cow Float. There is a Ganz eStore Figurine the Read All About it Brown Cow.

Howard Ganz is the CEO at Webkinz .

We all had such a good time growing up with these living animals. But it's not over. Webkinz is making a comeback. In October, Webkinz creator Ganz launched the Webkinz app for Android and Apple products.

Feature Codes can only be redeemed in the Code Shop within Webkinz World. Once a Feature Code is used, it cannot be redeemed a second time. Retired Feature Codes are also invalid.

In June 2012, the Rockerz Pets series was released. In 2019, Ganz announced that the “first generation” of Webkinz plush was ending and that no new plush pets would be released for the time being. Website operations would continue, and purely virtual pets could still be purchased.

Is Webkinz Classic shutting down? ›

Due to an issue beyond our control, as of January 1, 2021, Webkinz Classic will no longer work on browsers. The Flash plug-in, which is required for our site to run will not be supported by browsers after December 31, 2020.

As we've said elsewhere, GANZ is committed to Webkinz.com and with our desktop version coming soon, the future of the game is strong. Will Webkinz plush be back? Definitely. GANZ was born as a plush toy company and lovable plush will always be near to our hearts.