Address and overcome retail and CPG’s biggest challenges by harnessing the power of predictive and generative AI.
Comprehensive AI-powered solutions
Empower proactive decision-making, gain visibility into real-time insights, and create superior shopper experiences with connected AI solutions.
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Store and Space
Meet shoppers’ needs via real-time visibility
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Merchandising and Marketing
Uncover complex insights and recommendations at scale
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Supply Chain
Improve forecasting, collaboration, and decision-making
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Data Collaboration
Manage data and maximize monetization
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CPG
Engage omnichannel customers and optimize promotions
The power of connected retail
Seamless execution of shopper insights
– Recommended space-aware assortment changes seamlessly reflect store-level planograms.
– Demand planning forecasts new item cut-ins to ensure optimal ordering and space allocation.
– Real-time shelf visibility delivers feedback loop to ensure new planogram compliance.
A connected view of the shelf to minimize supply chain disruptions
– Quickly identify disruptions at the shelf, such as out-of-stocks, incorrect price, and misplaced items.
– Create prioritized worklists to take immediate corrective actions.
– Dynamic re-ordering signal sent to replenishment system and real-time adjustments from Demand Forecasting.
Reduce shrink and improve efficiency across fresh
– Automated generation of promotions for excess / expiring inventory.
– Fresh assortment optimization based on customer preferences and local supply availability.
– Personalized offers based on where the shopper is in the store and what’s on hand.
Anticipate shelf disruptions before they happen
– Proactively identify future supply chain gaps and activate alerts.
– Identify optimal item replacement and deliver new planograms to impacted stores.
– Interconnected data platform ensures continuous communication and product-to-shelf execution.
An inter-enterprise view of the supply chain to enhance retailer / CPG collaboration
– Single platform to view the full journey from CPG to DC/warehouse to shelf.
– Common demand forecast built upon retailer, CPG, and contextual data to enable joint planning and decision-making.
SymphonyAI solves retail’s toughest challenges
Foster loyalty and growth
By creating customer-centric stores, shelves, and assortments, SymphonyAI’s solutions help brands drive customer loyalty and growth.
Respond to fast-moving trends
By building an agile supply chain, SymphonyAI’s solutions help brands adapt to evolving challenges and shifting environments.
Connect disjointed silos
By connecting siloed insights, SymphonyAI’s solutions enable growth and collaboration while amplifying monetization streams.
Ensure omnichannel availability
By maintaining on-shelf product availability, SymphonyAI’s solutions ensure brands can meet customer needs across all channels.
Results are in reach
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20%
Increase in customer loyalty
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5%
Incremental sales growth
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10%
Increase in product availability
Generative AI copilots for retailers
Understand what’s happened and plan for what’s next with smart copilot interfaces tailored for retail. Unlock real-time insights, improve forecast accuracy, and enhance decision-making.
Category Manager Copilot
Elevate strategic planning and decision-making with real-time predictive insights and natural language narratives.
Demand Planner Copilot
Improve forecast accuracy and make sense of disparate data with retail-specific predictive and generative AI.
Get the latest AI insights for retailers and CPGs
Stay up to date with the latest predictive and generative AI solutions, news, events, and resources from SymphonyAI’s retail and CPG division.
Related resources
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Retail news
Coverage
Top Software & Tech Award: How Automation Provides Path to Efficiency
12.06.2023
Coverage
SymphonyAI announces retail innovation award winners: Kraft Heinz & more
11.29.2023
Coverage
K-VA-T Food Stores Receives SymphonyAI Tempo Award for Retail Innovation
11.29.2023
Press release
Predictive and Generative AI Leader SymphonyAI Announces Recognition of Kraft Heinz, METRO, and K-VA-T Food Stores As SymphonyAI Tempo Award Winners for Innovations in Retail
11.28.2023
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